Verbal communication consists of speaking, listening, writing and reading.
It means communicating with words, written or spoken.
Size: 708.51 KB
Language: en
Added: Dec 10, 2018
Slides: 13 pages
Slide Content
VERBAL COMMUNICATION Department of Education Aligarh Muslim University , A ligarh Sani Prince Ibne Shahid Sarkar
COMMUNICATION Communication is simply the act of transferring information from one place to another
TYPES OF COMMUNICATION
VERBAL COMMUNICATION It means communicating with words, written or spoken. Verbal communication consists of speaking, listening, writing and reading . Takes place through face to face conversation, group discussions, Counselling, interviews etc Process of exchanging information between two or more persons through written and oral words.
CHARACTERSTICS OF EFFECTIVE VERBAL COMMUNICATION Consider the objective Be sincere Use simple language, familiar words Be brief and precise Assume nothing Use polite words and tone Say something interesting and pleasing
TYPES OF VERBAL COMMUNICATION
ORAL COMMUNICATION Oral communication implies communication through mouth. It includes individuals conversing with each other, be it direct conversation or telephonic conversation. Speeches, presentations, discussions are all forms of oral communication.
FORMS OF ORAL COMMUNICATION Face to face communication Interviews Telephone conversations Grapevine Negotiations Meetings Lecture / speech Presentation Conferences / seminars / workshops
WRITTEN COMMUNICATION A medium for communication that entails the written word. Letters, emails, and manuals are forms of written communication. Need for written of communication, the old style of communication did not have public relationship, advertising, technology and many aspects of modern day communication.
FORMS OF WRITTEN COMMUNICATION Email (Electronic mail) Website Memorandums Letters Reports (both business and academic reports) Notices Minutes Circulars Manuals Handbooks
ADVANTAGES More personal and informal Makes immediate impact Provides opportunity for interaction and feedback Help us correct ourselves (our messages according to the feedback and non-verbal cues from the listener) It is fastest and less expensive
DISADVANTAGES It can be quickly forgotten A word once uttered cannot be taken back There is no legal evidence of oral communication Impact may be short lived Very difficult to be conscious of our body language