Warehouse Management in Bangladesh By Arefin.pptx

Warehouse Management refers to the process of overseeing the daily operations within a warehouse — from the receipt, storage, and movement of goods to the final dispatch or distribution of products. It ensures that materials and products are handled efficiently, accurately, and cost-effectively.


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1. Meaning and Importance

Warehouse management is a critical part of the supply chain. It ensures that the right products are available in the right quantities, at the right time, and in the right condition. Effective warehouse management reduces costs, improves customer satisfaction, and enhances overall operational efficiency.


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2. Key Functions of Warehouse Management

1. Receiving:
Involves checking and verifying incoming goods, inspecting for damage, and updating inventory records.


2. Put-away and Storage:
Products are systematically stored in designated locations to optimize space and make retrieval easier.


3. Inventory Management:
Tracking the quantity, location, and movement of items within the warehouse using systems like barcodes or RFID tags.


4. Order Picking and Packing:
Selecting the right products to fulfill customer orders and packaging them safely for delivery.


5. Shipping:
Ensures timely and accurate dispatch of goods to customers or other distribution centers.


6. Returns Processing:
Managing returned items efficiently to minimize losses and maintain customer satisfaction.




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3. Warehouse Management Systems (WMS)

A Warehouse Management System (WMS) is a software solution that automates and streamlines warehouse operations. It provides real-time visibility into inventory, helps reduce human errors, and supports decision-making.
Modern WMS tools integrate with ERP (Enterprise Resource Planning) and transportation systems, improving coordination across supply chain activities.


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4. Benefits of Effective Warehouse Management

Improved Accuracy: Fewer errors in picking, packing, and shipping.

Better Space Utilization: Optimized storage layouts reduce wasted space.

Cost Reduction: Lower labor, storage, and inventory holding costs.

Faster Order Fulfillment: Efficient workflows speed up customer deliveries.

Enhanced Customer Satisfaction: Timely and accurate deliveries boost reliability and brand trust.



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5. Challenges in Warehouse Management

Managing fluctuating demand and inventory levels.

Maintaining accurate data and avoiding stockouts or overstocking.

Adapting to technology changes.

Training and retaining skilled warehouse staff.

Balancing speed with accuracy in operations.



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6. Modern Trends

Automation & Robotics: Use of automated guided vehicles (AGVs), drones, and robots to improve efficiency.

AI and Data Analytics: Predictive analytics for demand forecasting and process optimization.

Sustainability: Green warehousing practices like energy-efficient lighting and eco-friendly packaging.

Omnichannel Fulfillment: Integrating e-commerce and retail channels for seamless order processi

1. Warehouse Management in Bangladesh Submitted by: Mahabubul Arefin ID - B213022 Course Title: Distribution Management Course Code: SCM 4802 Submitted to: Prof. Dr. AM Shahabuddin Shohel Department of Business Administration International Islamic University Chittagong

2. 5. Order Fulfillment 2. Types of Warehouses 6. Technology in Warehousing CONTENTS 3. Warehouse Layout & Design 9. Key Performance Indicators (KPIs) 10. Conclusion 4. Inventory Management 8. Risk & Compliance 7. Cost Optimization 1. Introduction

3. 01 Introduction

4. Warehouse management refers to the control and optimization of warehouse operations—ranging from receiving and storing goods to picking, packing, and shipping them. It ensures products are stored safely, inventory levels are accurate, and customer orders are fulfilled efficiently.

5. Types of Warehouses 02

6. • In Bangladesh, the Trading Corporation of Bangladesh (TCB) uses public warehouses to store essentials like rice and sugar during emergencies. Meanwhile, private companies like PRAN Group operate their own warehouses to store processed food and household items, ensuring control over stock and timely delivery across the country. Example: • Public warehouses are rented by many businesses. • Private warehouses are owned by individual companies. Warehouses can be categorized based on ownership and function. • Distribution centers focus on quick sorting and delivery rather than long-term storage.

7. 03 Warehouse Layout & Design

8. 2 • Chaldal uses small city-based fulfillment centers with zone-based layouts. Products are grouped by type, and pickers are assigned to specific zones. This speeds up order fulfillment and avoids congestion during peak hours. Example: The physical layout of a warehouse—including placement of shelves, docks, and walking paths—greatly affects how quickly and safely products move. A smart layout improves space usage, reduces travel time, and increases worker productivity. 1

9. 04 Inventory Management

10. Example: • Berger Paints uses FIFO to manage batches of paint, which have a limited shelf life. Their system tracks manufacturing dates and ensures the oldest paint is shipped first, reducing waste and maintaining product quality. Inventory management involves tracking the amount, location, and condition of goods stored in a warehouse. Techniques like FIFO (First In, First Out) help ensure older stock is sold first, preventing spoilage or expiration.

11. 05 Order Fulfillment

12. Example: 2 • Chaldal fulfills orders using an app-based system where staff receive instructions on picking. Orders are packed in under 30 minutes and delivered the same day, especially in Dhaka, by motorbike delivery staff. This refers to the process of completing customer orders—from receiving the order to picking items, packing them, and delivering. Efficient fulfillment minimizes errors and ensures timely delivery. 1

13. Technology in Warehousing 06

14. • Coats Bangladesh integrates SAP ERP with its warehouses to automatically update stock levels, plan reorders, and track product movement from storage to production. Modern warehouses use technologies like barcoding, RFID tags, and warehouse management software (WMS) to improve accuracy, visibility, and decision-making. Example:

15. 07 Cost Optimization

16. 2 Cost efficiency in warehousing is achieved through smarter layouts, automation, labor scheduling, and minimizing stockouts or overstocks. It helps companies save money and operate leaner. • Berger Paints reduced worker movement by rearranging product shelves and cutting idle walking time. This resulted in savings of over BDT 1.6 million annually and increased hourly productivity. 1 Example:

17. Risk & Compliance 08

18. Warehouses must handle goods safely, especially perishables or hazardous items. They must follow national regulations (e.g., food safety, fire safety) and international standards where required. Example: • Shwapno stores fresh fruits and vegetables in temperature-controlled warehouses. It also complies with GLOBALG.A.P. certification standards to ensure food safety and traceability.

19. Key Performance Indicators (KPIs) 09

20. 2 Example: KPIs are measurable values that show how well a warehouse performs. Examples include inventory turnover, order accuracy, picking speed, and on-time delivery rates. • Berger Paints tracks on-time deliveries and improved their delivery speed by over 200% using KPIs. This helped enhance customer satisfaction and reduce complaints. 1

21. 10 Conclusion

22. Effective warehouse management ensures that companies can store goods efficiently, respond to customer orders quickly, and minimize costs and risks. It is an essential part of any successful distribution and sales strategy.

23. Thank You