Classical Model
of Decision
Making
Assumption:Managersarelogicalandrationaland
makedecisionsthatareintheorganization’sbest
interests.
Steps in Rational
Decision Making
1. Recognizing and Defining the Decision Situation
2. Identifying Alternatives
3. Evaluating Alternatives
4. Selecting the Best Alternative
5. Implementing the Chosen Alternative
6. Following Up and Evaluating the Results
The
Administrative
Model of
Decision Making
BoundedRationality:Decisionmakersarelimitedby
theirvaluesandunconsciousreflexes,skills,andhabits.
Theyarealsolimitedbyless-than-completeinformation
andknowledge.
Satisficing:Ratherthanconductinganexhaustive
searchforthebestpossiblealternative,decisionmakers
tendtosearchonlyuntiltheyidentifyanalternativethat
meetssomeminimumstandardofsufficiency.
Behavioral
Factors Affecting
Decision Making
Political forces(Coalition)
Escalation of commitment
Intuition
Risk propensity
Ethics and beliefs
Group and Team
Decision Making
Interacting Groups or Teams
Delphi Groups
Nominal Groups