What is a Business Etiquette training? | GLOBIBO

Business Etiquette Training is a professional development program designed to enhance interpersonal skills, communication, and overall professionalism in the workplace. It equips individuals with the knowledge and skills to navigate various business situations confidently and poise.
Here are five benefits of Business Etiquette Training:
1. Improved Professional Image: Participants learn to present themselves effectively, helping to make a positive impression among colleagues and clients.
2. Enhanced Communication Skills: This training focuses on verbal and nonverbal communication, ensuring interaction clarity and respect.
3. Stronger Relationships: Understanding etiquette helps build rapport and trust, leading to more productive professional relationships.
4. Increased Confidence: Knowledge of proper etiquette boosts self-assurance in networking and business settings.
5. Cultural Awareness: Training often includes insights into global business practices, promoting inclusivity and respect in diverse environments.
Globibo offers comprehensive Business Etiquette Training that empowers professionals to excel in their careers by mastering these essential skills.
For more info: https://globibo.com/ct/business-etiquette-training/
Read more: https://globibo.blog/corporate-training/business-etiquette-training/

1. Key A of Focus on Remote Work Protocols in
Business Etiquitte

e Agenda: Distribute a detailed agenda before the
meeting to outline the topics to be discussed and
objectives.

« Participation: Engage actively in discussions and
contribute your insights. Foster an inclusive
environment where all voices are heard.

» Follow-Up: Send a summary of the meeting, including
key points, action items, and responsibilities.

2. ce) of Focus on Cultural Sensitivity =
Etiqui

« Research: Take time to research the cultural norms and
practices relevant to your international colleagues or clients

+ Respect: Show respect for cultural customs and practices, and
avoid making assumptions based on stereotypes.

- Avoid Assumptions: Use inclusive language and be mindful of
the diverse backgrounds of your audience.

+» Listen Actively: Pay close attention to diverse viewpoints and
feedback

3. Key Areas of Focus on Professional Networking € ©
in Busir Etiquitte

« Personalization: Tailor your networking approach to the
interests and backgrounds of each individual

Follow-Up: After initial interactions, send a personalized
follow-up message to maintain the connection.

+ Respect Time: Be considerate of others’ time during
networking interactions

Value Exchange: Focus on providing value in your
networking interactions

4. Key Areas of Focus on Meeting Conduct in Business u

Objectives: Clearly define the objectives and desired
outcomes of the meeting.

Participants: Invite only those who are essential to the
meeting’s agenda.

Punctuality: Arrive on time and start the meeting as
scheduled.

Engagement: Actively participate in the meeting by
contributing to discussions and respecting others’
inputs.

5. Areas of Focus on Personal Branding in Business

+ Consistency: Ensure consistency across your online /
profiles, resume, and personal interactions.

Professional Image: Develop a professional image that
aligns with your career goals and industry standards.

Social Media: Monitor and manage your social media
presence to ensure it reflects your professional values
and achievements.

Networking: Engage actively in professional networks
and communities to build and reinforce your personal
brand.

6. Key Areas of Focus on Digital Communication in GLOBIBO
Busine juitt

e raft clear and specific subjec
Jients quickly grasp the email's p Ip
lines improve the likelihood of your email

promptly

Tone: Maintain a professional tone in all email communic

Avoid casual language or ojis that could undermine your
professionalism. A polite and re tful tone helps build a
positive impr n

Response Time: Aim to respond to emails within 24 hours. If
more time is Ba acknowledge receipt ofthe email and
provide an estimated r JO nse t ne. Promptness demonstrate
reliability and respect for others’ time

‚ns

7. Key Areas of Remote Work Etiquette

| « Communication Protocols
| « Effective communication in

je Meeting Etiquette

| « Meetings in a remote setting
| ensure they are productive
and respectful

requires adherence to
specific protocols to ensure

clarity and efficiency |

=
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remote work environments | ! require specific etiquette to
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fe Professionalism in Remote

| Work

| + Maintaining a high level of

| professionalism in a remote
work setting involves various
practices.

8. omy

GLOBIBO

« Communication Techniques: Training
focuses on effective communication
methods, including email etiquette.
active listening, and clear verbal

Professional Conduct: Employees |
learn the importance of maintaining a |
professional demeanor, including |
appropriate dress codes and behavior]

hts can be found in Modern]

these skills, visit Essential Business
Etiquette Skills.

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| interactions. For further reading on
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« Cultural Sensitivity: Training often
includes components on
understanding and respecting cultural |
differences, which is especially |
important in a global remote team. To|
explore this further, refer to Mastering|
Business Etiquette in Hong Kong and |
Singapore

9. Addressing Common Remote Work Etiquette
Challenges

GLOBIBO

+ Miscommunication: Distractions:
« Challenge: Without face-to-face Challenge: Home environments may
interactions, misinterpretations can introduce various distractions that

occur more frequently impact productivity

« Solution: Use clear and detailed Solution: Create a dedicated
language, and confirm understanding set boundaries with
through summaries or follow-up household members, and use noise
questions canceling headphones if necessary.

Technical Issues

Challenge: Technical problems can
disrupt meetings and
communication.

Solution: Test equipment and
software regularly, and have backup
plans, such as alternative
communication channels or IT
support contacts.

10. GLOBIBO

Importance ssional Etiquette in Remote Wo

« Enhancing Communication « Building Trust and Respect

+ Effective communication is critical + Professional behavior fosters trust
in remote work, where non-verbal and respect among remote team
cues are absent. Clear, respectful, members. Adhering to etiquette
and professional communication guidelines demonstrates reliability
helps prevent misunderstandings and consideration, which is crucial
and ensures that messages are for maintaining strong working
conveyed accurately. relationships.

« Improving Productivity

« A professional approach to remote
work can enhance productivity by
minimizing disruptions, improving
focus, and streamlining workflows.
Proper etiquette contributes to a
well-organized and efficient work
environment

11. Key Aspects of Email Etiquette that Professionals CLOBIBO
Should Master

the content of the email
« Example: "Meeting Agenda for August 20th”

Salutation: Use formal greetings unless familiar with the recipient. “Dear [Name]" is
generally appropriate for business correspondence
« Example: "Dear Dr. Smith,"

Body: Be clear and to the point. Use bullet points or numbered lists to organize
information and make it easily digestible

+ Example

» Project Deadline: September 15

Budget Review Meeting: August 25
+ Closing: Use a professional closing statement, such as “Best regards” or
“Sincerely,” followed by your full name and contact information
« Example: “Sincerely, John Doe”