WILLIAM J. McMULLIN
Philadelphia, PA
Cell: 484-431-1577 •
[email protected] • LinkedIn: www.linkedin.com/in/bmcmullin
INDUSTRIAL ACCOUNT MANAGER
“Empowering customers and earning their trust through product knowledge plus applications understanding.”
Resourceful and innovative Industrial Account Manager combining progressive hunter/closer experience and consultative
selling skills with expertise in process, motion control, sequence control, distributed controls, pneumatic/hydraulic/electric
automation actuators and process refrigeration equipment. Excel at identifying new business opportunities, expanding
market share, delivering sustainable revenue growth, and improving profitability. Able to see the big picture, focus on critical
details and manage multiple priorities. Dynamic relationship builder who can cultivate strong partnerships with industrial
dealer networks, key buying influences and decision makers. Committed to adding value and exceeding expectations through
active listening, insightful analysis, collaborative problem solving, sound judgment, and a competitive, will-to-win mindset.
CORE COMPETENCIES
Strategic Planning Needs Assessment Customer Service
Business Development Solutions Selling Bid Preparation
Market Analysis/Research Account Qualification Complex Negotiations
New Account Identification Key Account Management Product Training
PROFESSIONAL EXPERIENCE
Howden Compressors, Inc. - Plymouth Meeting, PA • 2014 – 2016
Manufacturer of twin screw gas compressors for the oil & gas, process refrigeration, and petrochemical industries.
Aftermarket Sales Manager, North America
Identified, qualified and secured business opportunities with new and current customers. Produced market intelligence
through won/lost order reports, competitor movements and customer interactions. Supported development and execution
of sales strategies. Determined training required by OEMs, contractors and end users. Coordinated training program delivery.
Created and successfully launched “Reliability Readiness” life cycle assessment program locating $100 million of
previously lost products from 20+ year old paper archives, datamining as well as onsite customer meetings.
Reached aggressive sales targets by increasing travel 75%, boosting customer contacts 200%, growing customer base
20%, raising quote activity 30% and establishing trusted relationships with decision makers.
Air Hydraulic Sales Company, Inc. - Philadelphia, PA • 1979 – 2014
Industrial distributor of high-tech manufacturing automation solutions to a diverse customer base in the Mid-Atlantic States.
Owner/Technology Lead
Established long-term exclusive territory distributor agreements with industry leading manufacturers (IDC Danaher, Festo,
Parker). Built marketing models based on comprehensive Visio documented system solutions for customer automation
needs. Conducted onsite automation technology training courses. Monitored industry technology developments. Participated
in major international automation shows. Implemented customer support programs utilizing ISO, DIN, NFPA, CSA standards.
Achieved national sales ranking in top three of US distributors for Festo Corporation for 20 consecutive years.
Recognized as largest US distributor for Parker Hannifin Lin-Act Cylinder Division after four years of increasing sales.
Physics Advisory Board Member, The Franklin Institute Science Museum, Philadelphia PA 25 years
Became first Festo distributor recognized as ISO 9001 certified in semiconductor industry for seven years.
Received highest quality supplier awards from DuPont, Tyco, Hershey, Sony, and W.L. Gore.
Negotiated successful sale of Air Hydraulic Sales Company to full-line Parker regional distributor.
EDUCATION & SPECIALIZED TRAINING
Bachelor of Arts in Education (magna cum laude), Temple University - Philadelphia, PA
Pneumatic and Industrial Control System Design, Festo AG & Co. KG - Esslingen, Germany
Hydraulic System Design, Milwaukee School of Engineering - Milwaukee, WI
Twin Screw Gas Compressors, Rotating Technology - Glasgow Caledonian University, UK - Howden Academy