Work Stress Management - Organisational Behaviour

work stress management at work place

1. WELCOME

2. WORK STRESS MANAGEMENT ORGANISATIONAL Behaviour SEMINAR ON

3. Introduction The origin of the concept of stress predates antiquity. Derived from the Latin word “ stringere” . The concept of stress borrowed from the natural sciences. It was first introduced by Hans Selye in 1936. It is a costly business expenses that affect both employee health and corporate profits. Stress featured in Indian corporate world since 80’s when the Indian market turned competitive. But now, it has become a subject of great concern and action. Stress bears a debilitating effects on both the employee and the employer .

4. Meaning The term stress is used variously by scholars of different disciplines & professions. In physics – stress is a force which acts on a body to produce strain. In physiology – the various changes in physiological function in response to evocative agents donate stress (rather than strain). In psychology – stress refers to a particular kind of state of the organisation resulting from some interaction b/w the persons and the environment. In general sense, stress is the pressures people feel in life due to their reaction to situation.

5. Definition According to H ans Selye, stress is - “an adoptive response to the external situation that results in physical, psychological, and / or behavioural deviations for organisational participants.” According to experts, the definition of stress is the body's innate response to a physical, mental or emotional stressors that can either be real or imagined.

6. Stress in Workplace While some workplace stress is normal, excessive stress can Interfere with your productivity and performance. Impact your physical and emotional health. Affect your relationships and home life.   Stress can even mean the difference between success and failure on the job . In a stressful you can’t control everything in your work environment, but that doesn’t mean you’re powerless—even when you’re stuck in a difficult situation. There are steps you can take to protect yourself from the damaging effects of stress Improve your job satisfaction and, Bolster your well-being in and out of the workplace.

7. Stress in Workplace A little bit of stress can help you stay focused, energetic, and able to meet new challenges in the workplace . Long hours, tight deadlines, and ever-increasing demands can leave you feeling worried, drained, and overwhelmed . Stress exceeds it burst.

8. How to Manage or Cope with Stress? The various strategies can be classified into two broad categories, At individual level At organisational level

9. At Individual Level Physical Exercise Behavioural Self-control Social Support Yoga And Meditation Changing Gears Pampering Oneself Warming Up Oneself Rearranging One’s Job Schedule

10. At Individual Level Physical Exercise Walking, jogging, swimming, riding, bicycling or playing games helps people combat stress. Side effects of exercise such as relaxation, enhanced self-esteem & simply getting off one’s mind off work for a while. Work as inoculation Relieving pressure and making it possible to deal effectively with it next day. Behavioural Self-control A conscious analysis of the causes and consequences of their own behaviour help mgrs. controlling the situation instead of letting the situation control them.

11. Contd. Social Support “Misery loves company” Studies have suggested that social support moderates the effect of stress on personal well-being. It is the one of the important aspects of the quality of social milieu. Yoga and Meditation These affects the psychological well-being of people. Mediators were less anxious than non- mediators. According to Patanjali Yoga is , a “suspension of the function of mind”. It is an integrated system which emphasises harmony of body and mind. Yoga can help mgrs. a stress free life and be more effective

12. Contd . In yoga two set of behaviours Yam and Niyam Lack of adherence to these guidelines lessens the positive effects of yoga on the physical psychological and spiritual well beings of mgrs. Asan – helps reduce the deliberating effects of stress and tension of life. Meditation relates to psycho-spiritual process. It is one step further concentration. Concentration focuses on an object, meditation opens it. Both self and external world blend together harmoniously. Meditation is a “state of mind”. Positive effect Buffer stress.

13. Contd. Changing Gears Shifting one’s attention from main work to something else. Helps in removing one’s attention from pressure of work. On the other hand, draining of pent-up tensions on the other. Pampering Oneself We pampers others when they experience a crisis in life. Break routine and help cope with stress.

14. Contd . Warming Up Oneself Warm up before starting work. Warming up is to set tone for the day. Prepare one for the tensions he’ll have to encounter during the day. Rearranging One’s Job Schedule Rearrange the schedule to reduce job stress. An effective way to dal with stress is to confront difficult tasks when one is fresh.

15. At Organisational Level Setting Clear Objectives Stress Audit Counselling Spread the Message Fit Between Person and Work Clarity in Roles

16. At Organisational Level Setting Clear Objectives Setting clear objectives helps minimise role ambiguity which usually filters down the organisation in the form of neurosis. Stress Audit According to Pestonjee, when an organisation decides to have a scientific peep into mental an physical health status of its backbone group (executives), the exercise is called a stress audit. The best proactive intervention to combat stress.

17. Contd. Stress audit as an OD intervention involves the following 4 stages. Phase – I : Conducting an exploration of ‘Stress Tolerance Limit’ (STL) with the help of psychometric instruments. Phase – II : Identify the dominant organisational role stress dimensions by measuring ‘Role Efficiency Index’ (REI) for the executives. Phase – III : Collecting both qualitative & quantitative information on stress variable & their impact on individual health & task performance with the help of conducting structure interviews. Phase – I : Modification of organisational activities and practices. Organisational restructuring.

18. Contd. Counselling Helping employees in identifying their strengths and weaknesses help them better cope with stress. Dissemination of information to employees. Spread the Message Spreading the messages about the importance of regular habits.

19. Contd. Fit Between Person and Work Striking a fit between worker and his/her work environment serves as one of the best strategy to manage stress. Attained by linking the worker to their job characteristics. Clarity in Roles Defining individual roles through role efficacy. A result of an individual movement from a reactive. Role efficacy negatively related with role stress. Role efficacy helps in overcoming the experience role stress.

20. Conclusion S tress is the pressures people feel in life due to their reaction to situation. It is the body's innate response to a physical, mental or emotional stressors that can either be real or imagined . It is a costly business expenses that affect both employee health and corporate profits . Stress exceeds it come up with high blow of burst. Stress can be managed mainly through two strategies; at individual level and organisational level.

21. References Dr. S S Khanka , Organisational Behaviour, S.Chand & Company Pvt. Ltd., Ram Nagar, New Delhi, first Edition 2002, Reprint 2014 . Jeanne Segal, Ph.D., Melinda Smith, M.A., Lawrence Robinson, and Robert Segal M.A , Helpguide.Org , Stress in the Workplace ,  Last updated: October 2017 - www.helpguide.org/articles/stress/stress-in-the-workplace.htm. American Psychological Association, Coping with stress at work , 2017 , - www.apa.org/helpcenter/work-stress.aspx.

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