Zain Master's Product Portfolio of Results 2024

Product Management Portfolio

1. Zain Master Product & Marketing Portfolio

2. Role: Senior Platform Product Manager Subscription Portal | Endeavor Rx Akili Interactive

3. Subscription Portal | Endeavor Otc Alternative Distribution Channel Designed and launched a subscription Portal to serve as an alternate channel to the existing Google Play and Apple App Stores (Increasing revenue by 27%) Built in flexibility to offer product subscriptions to general marketplace and meet requirements of Benefit Sponsors Created internal Dashboard and tools for Akili customer support to efficiently address customer escalations, improving overall app rating from avg 3.4 > 3.9 stars. KPI Tracker Subscription Portal

4. In-House Dispense | Endeavor Rx Cost Center > Revenue Center migrated 98% of patients from 3 rd Party Platfrom , saving $55K/year, to Akili’s in-house built e-prescription ordering, payment collection, & dispensation system Retained 98% of prescriptions (first fill & Renewals) and $400K in revenue post migration with same day dispensation, support systems, and overall improved user experience Designed Database, Portal User Interface / Forms, Composed Patient & Provider comms, and Customer Support Process to optimize Akili’s In-House Dispensation Akili In-House Order Form KPI Tracker

5. Customer Support| Endeavor Otc & Rx Improved Customer Support Created internal Dashboard and tools for Akili customer support to efficiently address customer escalations, improving overall app rating from avg 3.4 > 3.9 Improved data pipelines Efficiencies, and Critical data delivery, reducing Engineering escalations and improving self service capabilities by 75% Customer Gameplay Dashboard Customer Transactional Report

6. Role: Senior Global Product Manager Financial Institutions | Cheque Processing Convera

7. Cheque Processing Optimized Global Cheque Processing Digitized Cheque Processing and Clearing (Deposit > Available Funds) for Global Financial Institutions (FI’s) Designed and Launched a simple Ui/ Ux for FI’ s to upload cheques reducing 1.25 FTEs Expanded revenue and market share by partnering with banks that would process additional currencies (GBP, EUR, SGD) Cheque Processing

8. Role: Senior Product Manager Member Experience | Supplier Marketplace Buoy Health

9. Market Place Redesigned Product Details Page 58% increase in CTR post Launch (3 months) Designed Novel Appointment Scheduling Flow Based on User Tests & A/B tests Customer Workshop Increased signals of trust and quality for better matching and member experience (visitors <> Providers) Mobile Centric Looker Analytics

10. Workshop / Designs Analytics Repots A/B Testing / User Tests Customer Workshops

11. Role: Principal Product Manager MV Experiences, Cloud and Tools Rocket Software

12. Cloud Initiative Cloud Experience / DevOps Database-As-A-Server Offering Modern Tools & Web Interface Cloud Based Application Multi-Cloud Support AWS, Azure, GCP Architecture Lift & Shift New Customer Segment Startups/ VARs Event Notification APIs New Business Model

13. Monitoring Tools Database Performance AI/ML Recommendation Engine Issue Raised w/ Solutions Learning System Multi-server management Event Notification APIs API Open Spec 2.0

14. Modernization Effort Cloud Focused Server Tools API And Cloud First Development Strategy Web Based Portal For RESTful Services Support Hybrid Cloud Architecture Integration with 3 rd Party Apps Swagger / Open API 2.0 Low Code/ No Code Old Desktop Client Application

15. Role: Sr. Product Manager Reimagined Email Products Data Products Return Path

16. Reimagined Email Products Breanne Benson Reimagined Email Product Portfolio Newer & Updated Technology Stack Better User Experience & Design Single Page Application Holistic Solution Old Application

17. Partner Data Products Partner Platform LEAN And R.A.T Principles Applied to Achieve speed to market Enterprise Big Data Business Intelligence Platform Heuristics And Machine Learning System

18. Role: VP, Product Management Product Management Processes Portal Redesign Initiative Business Value OrthoFi

19. Product Management Processes Pre-Planning Process: Unique 3 Week Sprints: Planning, Product Development, & Release Backlog Creation Product Planning Prioritization

20. Portal redesign Initiative Breanne Benson Redesign Cloud Portal Newer & Updated Technology Stack Better User Experience & Design Universally Acceptable Icons Vertical Sidebar Navigation Cloud Application Current Portal

21. Prioritizing by Business Value

22. Role: Cofounder / Product / UX PetPaws Mobile App Service Provider Portal Marketing Collateral / Persona Pet Paws

23. PetPaws Mobile App

24. Service Provider Portal

25. User Persona / Marketing Collateral

26. Role: Product Manager Product Owner Web & Mobile Web Portals MercuryLoyalty

27. MercuryLoyalty – Web Portal Merchant Portal Broadcast Revenue Social media Reach Subscriber Count Merchant Billing New Registrants Member visits Rebranding Reporting Consumer Portal Merchant Branded consumer Portal Communication Preferences Social Media Integration Gift & Loyalty Card Current Offers Reward Level Surveys

28. MercuryLoyalty – Mobile Web Portal Mobile Web Portal Design Concepts Feature Reward for Registration Facebook Integration Available Offers Reward Level Locations Gift Card Registration/Login Dashboard 1 Dashboard 2

29. MercuryLoyalty http://www.mercurypay.com/merchant-solutions/marketing-solutions/loyalty/ Marketing Collateral example– Epipheo Animated Video Pitch Character Choice & Voice Product Features Animation Flow Pitch Script Story Plan

30. Role: Product Manager Product Marketing Senior Sales Engineer User Interface Designer iPhone, iPad, & Anroid RigWatch Pulse

31. RigWatch Pulse Application V1.1 Summary Page Icons Report Status Enhanced Login

32. Revised Application V1.1 Live Data Location Mapping Report Generation

33. RIgWatch Pulse iPad Wire-Frame Casing Pressure Depth - Bit ENG – Fuel Consumption ENG – Hours Meter ENG – Load at Speed Depth Pulse Activity: REAMING Spud Date: Current Depth: 24Hr Footage: 405 ft 12/15/2010 12,500 ft Proposed Depth: 10,500 ft Rig X35 Company Man: John Doe (281 555 XXXX ) Pusher: John Smith (281 555 XXXX ) Days Vs. Depth 16 RAINBOLT 1-9H Well List Well List Well List (Static on this page only) Well Status Icon (Drilling, Directional, Circulating, Trip in/out) Well Name Days Vs. Depth Graph Activity: Current Depth: 24Hr Footage: Proposed Depth: Company Man: John Doe (281 555 XXXX ) John Smith (281 555 XXXX ) 12/15/2010 10,500 ft Rig X35 Spud Date: Pusher: REAMING 12,500 ft 405 ft Days Vs. Depth Format: Background - Shade of Gray (like iPhone ) Font - Well Name (White Bold) Parameters (White) Chat / Email / Text option Well List Search Well Name Navigation Tray Directional Chat Maps Alerts RTSG Reports Annunciator More Well List Field Change Refresh/Indicator

34. iPhone Application Rating on CNET.com (9/23/2011)

35. RigWatch Suite (Brochure) Role: Creation of Taglines, Contents, layout, Brand consistency and Story.

36. RigWatch Suite (Brochure) Role: Creation of Taglines, Contents, layout, Brand consistency and Story.

37. Role: Product Definition Manager Caterpillar

38. Hazardous Area Shifter (collateral Sample) Role: Product Manager Responsibilities: Defined and introduced new product to position Caterpillar as an integrated solutions provider into the Well Service market segment. Also defined and developed Electronic control systems for other market segments (Onshore, Offshore, Gas Compression).

39. Off-Shore Control System (collateral Sample) Role: Product Manager Responsibilities: Defined and developed control system that integrated with customer systems into the Off-Shore (Marine & Oil and Gas) market segment. Also defined and developed Electronic control systems for other market segments (Onshore, Well Service, Gas Compression).

40. Role: Sr. Baseband Engineer Motorola

41. Phones worked on and shipped at Motorola V3231 Role: Senior Baseband Engineer Responsibilities: ESD, Prototype Certification, Current Drain, Battery Qualification, Camera Testing, RF Parametrics (Rx/ Tx ), Displays, Power Management, and Circuit Design. Collaborated with Motorola CXD (consumer experience design) Group on the light diffusion, design, and layout of the elements on the keyboard to match customer brand .