A Presentation on emotional intelligence

Emotional intelligence is one of the most important factors of management in both personal and official life. This presentation is a brief of how a person should control his/her emotion.

1. প্রশিক্ষণের বিষয়ঃ শিষ্টাচার , আদব-কায়দা ও কর্মক্ষেত্রে আচরণ

2. প্রশিক্ষকঃ মোঃ রবিউল আওয়াল প্রধান প্রকৌশলী ( প্ল্যান্ট ম্যানেজার ) ভেড়ামারা ৪১০ মেঃওঃ কম্বাইন্ড সাইকেল বিদ্যু ৎ কেন্দ্র

3. SELF AWARENESS SELF REGULATION SOCIAL AWARENESS/ EMPATHY SOCIAL SKILLS Emotional Intelligence 1 2 3 4

4. Mr. Gaffar did not get the expected feedback from Mr. Saiful But he will have to be responsible to the boss and that’s why he was fearing to face the boss

5. Tune into your emotions Trying to observe your reactions and feelings in various situations

6. Learn to respond correctly, not react to strong emotions After noticing your emotions

7. BOSS NOWSHIN SHARIF

8. Complaining against Sharif to the Boss

9. The boss had bad perception about Sharif from beginning He reacted instantly and took action against Sharif

10. The boss misbehaved with Sharif and punished him Sharif got upset because of Boss’s misbehavior and getting undeserved punishment

11. How the boss could handle the situation in a cool way Stop before you decide and give yourself some time to think Think about how you will feel due to the action you initially choose to take Consider what might happen and how your decision might affect others Take some time to make decision Imagine yourself in that person’s position Would you accept it as a fair decision?

12. Is happy to offload work to his subordinate!!!! Mr. Ehsan

13. Was furious to get constant extra pressure from superior and was demotivated to work Was fed up with boss after having extra pressure and offload to subordinates

14. MANAGE YOUR ANGER WITH STOP DROP PROCESS

15. MANAGE YOUR ANGER WITH DROP PROCESS When you feel strong emotion we use harsh language without thinking !!! But in that situation you need to Stop STOP 1

16. DROP You may drop intensity of emotions by taking a step back and doing something else such going for a walk Thinking of positive images reduces emotional intensity 2

17. Understand other’s emotions that you are feeling besides your anger PROCESS 3 Understand them and express those feelings, the consequences of which will be positive Identify all feelings at that time.