ALL LECTURE SLIDES AFTER MID CS GEOG.pptx

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1. PRESENTATION ON BS ENGLISH 205 3RD SEMESTER-2020 COMMUNICATION SKILLS

2. COURSE FOLLOW UP THROUGH QUIZ THROUGH DISCUSSIONS THROUGH INFORMAL ASSESSMENT THROUGH ASSIGNMENT

3. PROFILE OF THE TEACHER MUHAMMAD ZAHID MIAN ASSISTANT PROFESSOR OF ENGLISH PH.D ENGLISH RESEARCH SCHOLAR M.PHIL IN APPLIED ENGLISH LINGUISTICS-UMT LAHORE M.A ENGLISH (PRESIDENTIAL GOLD MEDALIST)-GOVT. FC COLLEGE LHR B.A.(FIRST DIVISION), B.ED (FIRST DIVISION) DIPLOMAS IN TEFL(AIOU), TESL(BNU), ENGLISH LINGUISTICS(PU) M.A.URDU(PU) [email protected] Cell # 03004128970

4. AIMS AND OBJECTIVES OF THE COURSE/MODULE To enable the students to meet their real life communication needs.

5. COURSE OBJECTIVES Upon successful completion of this course, you all will be able to:- Give oral presentations (prepared and unprepared talks) Prepare for interviews (scholarships, job, placement for internship, etc) Write formal letters Write different kinds of applications (leave, job, complaint, etc) Prepare Curriculum Vitae (C.V), (Bio-Data) Write Short Reports

6. COURSE CONTENTS Oral Presentation Skills (Prepared or Unprepared Talks) Preparing for interviews (Scholarships, Job, Placement for internship etc) Writing Formal Letters Writing different kinds of applications (Leave, job, complaint, etc) Preparing Curriculum Vitae (CV), (Bio Data) Writing short reports

7. RECOMMENDED READINGS Elen. K. 2002. Maximize Your Presentation Skills-How to Speak, and Act on Your Way to the Top Hargie, O. (ed.) Hand book of Communication Skills Mandel, S. 2000. Effective Presentation Skills: A Practical Guide-Better Speaking Mark.P.1996. Presenting in English. Language Teaching Publications.

8. ASSESSMENT CRITERIA SESSIO-NAL MID FINAL TOTAL 100% 25 35 40 100

9. VERY IMPORTANT POINTS During class, all the students shall mute their "microphone/mic" to avoid unnecessary sound disturbance. Students shall speak only when they will be allowed to do so. After speaking the students shall turn off their mic and only will turn the mic on when asked again to do so. Students shall post a text comment through the comment box by writing their name & Roll Numbers for the attendance record.

10. JOB APPLICATIONS Well-crafted job applications effectively match job seekers with employers eager to fill jobs with carefully screened, highly qualified people. Gone are the days when mailing an attractive resume and cover letter will suffice. Most job applications are submitted online and screened by computers for keywords before a human being ever takes a look. Insider information can help you understand the purpose of a job application and come out on top.

11. JOB ADVERTISEMENT WANTED FRESH LAW GRADUATES ARE REQUIRED FOR THE POSTS OF LAW OFFICERS. TWO YEARS ACTIVE EXPERINCE. CANDIDATES WITH STRONG COMMUNICATION SKILLS SHALL BE PREFERRED . AGE 25-30 YEARS . WRITE TO P.O.BOX NO. 133 LAHORE.

12. IMPORTANT PARAMETERS /STEPS THE NAME OF THE POST-----LAW OFFICERS QUALIFICATION-----L.L.B AGE LIMIT---------------------25-30 EXPERIENCE-----------THREE YEARS ADDITIONAL QUALIFICATIONS---COMMUNICATION SKILLS WHOM TO WRITE THE JOB APPLICATION

13. IMPORTANCE OF ADDRESSES ADDRESS IS KNOWN IN THE ADVERTISEMENT ADDRESS IS NOT KNOWN IN THE AD P.O.BOX IS MENTIONED (A) The Advertiser, P.O.Box No.133, Lahore.

14. IMPORTANCE OF ADDRESSES P.O.BOX IS MENTIONED (A) The Advertiser, P.O.Box No.133, Lahore. (B) The Personnel Officer, P.O.Box No. 133, Lahore.

15. JOB APPLICATION ACTIVITY WANTED Competent Information Officers. Must be foreign qualified with first class master degree in Mass Communication. Relevant experience shall be preferred. Candidates must not be more than 32 years of age. Candidates knowing journalistic communication shall be preferred. Please inbox your applications with Resume at Ali & Sons Advertisers, Karachi-Pakistan by 14-11-2020.

16. IMPORTANCE OF ADDRESSES (A) The Advertiser, P.O.Box No.133, Lahore. (B) The Personnel Officer, P.O.Box No. 133, Lahore. (C) The P.O.Box No.133, Lahore.

17. JOB APPLICATION To, The Advertiser, P.O.BOX NO.133 Lahore. Subject: Application for the post of----- Please refer to the advertisemet published in the daily Jang, Lahore Dated __________on the subject cited above. Respected Sir, With due reverence and regards, it is stated taht I intend to apply for the post of Law Officer in respeonse to the above mentioed advertisemet. I further opine that posts are lying vacant in every Department at the top for intelligent and competent candidates. I consider myself to be one out of such lucky candidates. For your kind information and further necessary action, my C.V is as under. .

18. JOB APPLICATION PERSONAL INFORMATION 1. Name------------------------ A.B.C 2. Father's Name-------------A.B.C 3. Date of Birth---------------A.B.C 4. Domicile--------------------A.B.C 5. CELL NO.--------------------A.B.C 6.LANDLINE NO.-------------A.B.C 7.Residential Address------A.B.C

19. JOB APPLICATION QUALIFICATIONS 1. Matric----------------------abc 2. Intermediate--------------abc 3. L.L.B-------------------------abc ADDITIONAL QUALIFICATION 1. Diploma in Law 2. Fair Communication Skills

20. JOB APPLICATION TECHNICAL QUALIFICATIONS 1. Diploma in Noting and Drafting 2. Type Writing on Computer is excellent Respected Sir, Keeping in view my C.V and strong credentials, I do hope to receive an interview call on meritorious basis. Thanking you in anticipation. Sincerely yours, X.Y.Z

21. JOB ADVERTISEMENT-ACTIVITY Expert Purchase Officers are urgently required at S.M & Sons the Mall, Lahore. Candidates with fresh MBA(Finance) may apply. Three years purchase related experience is mandatory. Age 30 to 40 Years. Candidates knowing purchase rules will be preferred accordingly. Write with complete credentials upto or before 28-11-2020. Incomplete applications shall not be entertained and shall immediately be rejected.

22. JOB ADVERTISEMENT- CLASS ACTIVITY Visiting Lecturers in Geography are required on urgent basis. Candidates must possess MS/M.Phil in Geography from an HEC recognized institution of repute. Two years teaching experience. Good Communication skills both in Urdu & English are mandatory. Age 28 to 35 Years. Please write with C.V & confidence to Chairman, Department of Geography, University of the Punjab latest by 28-11-2020.

23. COMPLAINT APPLICATIONS COMPLAINTS ARE TO BE LODGED AGAINST/ABOUT:- PERSONS, OFFICERS, OFFICIALS ETC PLACES THINGS

24. COMPLAINT APPLICATIONS PURPOSE OF COMPLAINTS:- To point out grey areas To effect correction/betterment To save public/private exchequer To affect recovery To save public at large To aware the public of issues

25. COMPLAINT ISSUES-IMAGE-1

26. COMPLAINT ISSUES-IMAGE-2

27. COMPLAINT ISSUES-IMAGE-3

28. COMPLAINT ISSUES-IMAGE-4

29. COMPLAINT ISSUES-IMAGE-4

30. COMPLAINT APPLICATION FORMAT Desingnation of the officer to whom the complaint is to be addressed by the complainant Name of the Departement/Institution Address of the Department/Institution. Subject of the Complaint

31. To, The Chairman, WASA, Lahore. Subject: Complaint against the Leakage of water Please refer to the subject cited above. Respected Sir, With due respect and reverence, it is stated that I hate to complain but some times the matter or issue becomes so critical and embarassing that it requires immediate attention and action by the officer/Departement concerned .

32. The issue and its main comprehensive features are furnished below: 1. The pipes of water are leaking in my area. 2. This can create diseases for the people of the area. 3 The leaking water may endanger lives of people. 4. The children can be hit by the amassed water. SOLUTION/SUGGESTIONS 1. The pipes may immediately be replaced. 2. The officials of WASA be deputed there. 3. Strict action shall be taken against those at fault.

33. Respected Sir, Keeping in view the issue and its solution, I do hope that immediate necessary remedial action may be taken by the Department for the betterment of the situation and safety of health and lives of the people. Thanking you in anticipation. Sincerely yours, X.Y.Z

34. CLASS ACTIVITY-JOB APPLICATION URGENTLY REQUIRED ASSISTANTS IN S&GAD-GOVT OF THE PUNJAB, CANDIDATES MUST BE FRESH GRADUATES WITH GOOD COMMUNICATION SKILLS ALONGWITH JOB RELATED DIPLOMAS IN OFFICE MANAGEMENT. AGE BETWEEN 25-30 YEARS. TECHNICALLY QUALIFIED CANDIDATES SHALL BE PREFERRED. WRITE TO ADDITIONAL SECRETARY (ADMN) GOVT. OF THE PUNJAB S&GAD CIVIL SECRETARIAT NOT LATER THAN 20-12-2020 WITH COMPLETE CREDENTIALS.

35. WRITE COMPLAINT APPLICATION

36. WRITE A COMPLAINT ABOUT

37. WRITING OF REPORTS Reports are one of the most effective ways to communicate in today’s official world. Although official reports' objectives are broad in scope, businesses or individuals can use them to help make important decisions. To write an effective report, you first need to understand what it is and how it can be used.

38. WHAT IS A REPORT? A workable definition of a report is “an orderly, objective message used to conveyinformation from one organizational area to another or from one institution to another to assist in decision making or problem solving”. Reeports have been classified in numerous ways by management and by report-preparation authorities. We classify reports on the bases of their forms, uses, contencts etc. The following brief review of classifications helps explain the scope of reporting and studying reports and reporting.

39. WHAT IS A REPORT? A report is a methodical, well-organised document that defines and analyzes a certain issue or a problem. The main purpose of a report is to provide information to its readers. Reports are used in different professions, and there are various types of reports varying according to the purpose. So, we are going to look at different types of report writing in this article. We’ll be focusing our attention especially on the formats of Informal and Formal report.

40. WHAT IS A REPORT? FORMAL OR INFORMAL REPORTS The formal-informal classification is particularly helpful because it applies to all reports. Formal reports are carefully structured; they stress objectivity and organization, contain, much detail, and are written in a style that tends to eliminate such elements as personal pronouns. Informal reports are usually short messages with natural, casual use of language. The internal memorandum generally can be described as an informal report.

41. WHAT IS A REPORT? SHORT OR LONG REPORTS “Short-or-Long” can be a confusing classification for reports. A one-page memorandum is obviously short, and a term paper of twenty pages is obviously long. What about in-between lengths? One important distinction generally holds true: as a report becomes longer, it takes one more charactieristics of formal reports. Thus, the formal-informal and short-long classifications are closely related.

42. WHAT IS AN INFORMAL REPORT? Informal Report The purpose of an informal report is to inform, analyze and recommend. It usually takes the form of a memo, letter or a very short document like a monthly financial report, research and development report, etc. This report is shorter and informal than a formal report. It is written according to organization‘s style and rules but generally does not include the preliminary and supplemental material. The informal report is generally more conversational in tone and typically deals with everyday problems and issues of an organization. Sales reports, lab reports, progress reports, service reports, etc. are few examples of this kind of reports.

43. INFORMAL REPORT Informal Report An informal report usually consists of 1-Introduction 2-Discussion 3-Recommendations and reference

44. INFORMAL REPORT Introduction: Mention the general problem first, so that the readers can understand the context. Then state the specific question or tasks arising from the problem that you will be dealing with. Finally, explain the purpose of the essay and its expected results. Since this is an informal and a short report, this part does not need to be long. Two or three sentences will be sufficient.

45. INFORMAL REPORT Discussion: Present your findings clearly and briefly, in an appropriate method. You can use lists, tables, charts, etc. with adequate explanations. Present your results in descending order of importance. This way, the most important information will be read first. This will be the longest part of your report since this contains the major information.

46. INFORMAL REPORT Conclusions and recommendations: The conclusion of a report, depending on its intention, should remind the reader what actions need to be taken . Recommendations section might not be needed unless it is requested. It depends on the company’s/organization’s policy.

47. FORMAL REPORTS Formal report The purpose of a formal report is collecting and interpreting data and reporting information. The formal report is complex and long, and may even be produced in bound book volumes. A formal letter generally consists of:-

48. FORMAL REPORTS Formal report 1.Title page 2.Executive summary 3.Introduction 4.Method / methodology 5.Results / findings 6.Discussion 7.Conclusions 8.Recommendations 9.Appendices 10.Bibliography

49. FORMAL REPORTS 1.Title page: Title page should contain the title of the report, name of the author, name of the course (if it is written by a student) or company and date 2.Executive summary: Executive summary is the summary of the whole report in a logical order. This should highlight the purpose, research methods, findings, conclusions, and recommendations. An executive summary should be written in the past tense and should not be longer than 1 page. Though this section is included in the first part of the report, it is easier to write this part, after completing the rest of the report.

50. FORMAL REPORTS 3.Introduction: The introduction should contain the main problem, its importance and the goals of the research. The background and context of the report are also included in this part. 4.Method/Methodology: This is the section where you explain the methods used in your research. If it is a scientific research, you can describe the experimental procedures, qualitative, quantitative or exploratory. 5.Results\Findings: This section presents the results or findings of your project/research. You can also present data using visual methods such as tables, graphs, etc. However, do not interpret the findings here.

51. FORMAL REPORTS 6.Discussion: In this section, you can explain what the above results mean. You can also analyze, interpret and evaluate data, note trends, and compare results with theory. Generally, this is referred to as the most important part of the report. 7.Conclusions: T his is a brief summary of findings. Conclusion should not be confused with Results/Findings section as the conclusion is a simplification of the problem that can reasonably be deduced from the findings. 8.Recommendations: In recommendation section, suitable changes, solutions should be provided.

52. FORMAL REPORTS 9-Appendices: This contains attachments relevant to the report. For example, surveys, questionnaires, etc. 10-Bibliography: This is the list of all references cited.

53. ADVANTAGES OF REPORT WRITING 1. Report gives consolidated & updated information A report provides consolidated, factual and an up-to-date information about a particular matter or subject. Information in the report is well organized and can be used for future planning and decision making.

54. ADVANTAGES OF REPORT WRITING 2. Report as a means of internal communication A report acts as an effective means of communication within the organization. It provides feedback to employees. It is prepared for the information and guidance of others connected with the matter / problem.

55. ADVANTAGES OF REPORT WRITING 3. Report facilitates decision making and planning Report provide reliable data which can be used in the planning and decision making process. It acts as a treasure house of reliable information for long term planning and decision making.

56. ADVANTAGES OF REPORT WRITING 4. Report discloses unknown information Reports provide information, which may not be known previously. The committee members collect data, draw conclusions and provide information which will be new to all concerned parties. Even new business opportunities are visible through unknown information available in the reports. 5. Report gives Information to employees Reports are available to managers and departments for internal use. They are widely used by the departments for guidance. Report provide a feedback to employees and are useful for their self-improvement.

57. ADVANTAGES OF REPORT WRITING 6. Report gives reliable permanent information The information provided by a report is a permanent addition to the information available to the office. We have census reports (prepared since last 100 years) which are used even today for reference purpose. 7. Report facilitates framing of personnel policies Certain reports relating to employees are useful while preparing personnel policies such as promotion policy, training policy and welfare facilities to employees.

58. ADVANTAGES OF REPORT WRITING 8. Report gives information to shareholders Some company reports are prepared every year for the benefit of shareholders. Annual report for example, is prepared and sent to all shareholders before the AGM. It gives information about the progress of the company. 9. Report gives information to the Registrar Annual report and annual accounts are sent to the Registrar every year for information. Such reports enable the government to keep supervision on the companies.

59. ADVANTAGES OF REPORT WRITING 10. Report solves current problems Reports are useful to managers while dealing with current problems faced by the company. They provide guidance while dealing with complicated problems. 11. Report helps directors to take prompt decisions Company reports relate to internal working of the company and are extremely useful to directors in decision making and policy framing. Reports give reliable, updated and useful information in a compact form.

60. CHARACTERISTICS OF GOOD REPORTS It must convey essential information in an organized and useful format. It must provide complete and accurate information. The report must be clear, readable and concise. The reports must contain all data and facts related with the main issue. The report must provide analysis of all information. The report must have findings and recommendations.

61. WRITING OF BUSINESS REPORTS