CHS rollout Presentation_Abraham Lebeza.pptx

Core Humanitarian Standard (CHS) and associated humanitarian standards presentation

1. Abraham Lebeza DCA, Senior Roving MEAL Officer 17 August, 2025

2. Outline CHS rollout –Commitment into practice ( Contextualizing for application) Clarifying the application of CHS in the context of humanitarian program cycle in Afar (needs assessment. CHS in relation to other commitments (DCA code of conduct(CoC) , Child Safeguarding, ACT code of conduct and staff behaviour, Complaints systems and safeguarding policy and PSEA) Discussion On complaints and response mechanisms Discussion on GRF outcome indicators Data quality issues- D iscussing on beneficiary counting strategies

3. The launch of the Core Humanitarian Standard 20 years before 2014 Code of conduct for disaster relief (IRCC and NGOs) It contained 10 principles, starting with (amended versions of) the classical principles of humanity, impartiality, neutrality and independence. 6 principles were added regarding the quality of implementation. Strengths The good news was that the principles were widely supported by workers and stakeholders of humanitarian action. Limitations On the other hand, the Code also seemed forlorn and orphaned. The International Federation of the Red Cross held the registrar of signatories but had otherwise no responsibility towards the Code. 

4. The launch of the Core Humanitarian Standard Limitations On the other hand, the Code also seemed forlorn and orphaned. The International Federation of the Red Cross held the registrar of signatories but had otherwise no responsibility towards the Code.  There was no steering, no guidelines for implementation, no training, let alone a mechanism to monitor compliance. In the meantime, there have also been new Standard initiatives, including Sphere Standards, People in Aid and the Humanitarian Accountability Partnership.

5. The launch of the Core Humanitarian Standard The Core Humanitarian Standard is the result of a collaborative process between Groupe URD, the Humanitarian Accountability Partnership (HAP) International, People In Aid and The Sphere Project. It sets out nine commitments that organisations and individuals involved in humanitarian intervention can use to improve the quality and effectiveness of aid delivered. Communities and individuals affected by a disaster or conflict can also rely on it to hold organizations to account. The Core Humanitarian Standard on Quality and Accountability (CHS) is a direct result of the Joint Standards Initiative (JSI) in which the Humanitarian Accountability Partnership (HAP) International, People In Aid and the Sphere Project joined forces to seek greater coherence for users of humanitarian standards. 

6. The launch of the Core Humanitarian Standard The Standard brings together the main elements of :- the Sphere and HAP 2010 standards, the Red Cross and Red Crescent Code of Conduct, the People in Aid Code of Good Practice and criteria from the OECD’s DAC and from the Quality Compass developed by Groupe URD. It has been developed due to the need to improve the coherence between the numerous different standards that exist. CHS interactive handbook

7. Other background and accountability and quality commitments

8. The launch of the Core Humanitarian Standard A few years ago, a process was started to bring about a new, shared standard that would combine the best of existing standards and be more embedded . The result was launched today: the Core Humanitarian Standard . The classic principles underpin the CHS, which sets out 9 commitments. They are accompanied by pointers for actionand pointers for the responsibility of organizations. A major difference with the Code of Conduct is the people- centred nature of the CHS. The CHS is written from the point of view of crisis-affected communities and people.

9. The launch of the Core Humanitarian Standard When the Code is applied, crisis-affected communities and people will receive appropriate and relevant assistance; have access to the assistance they need at the right time; are not negatively affected and are more prepared, resilient and less-at-risk as a result of assistance; know their rights and entitlements;

10. The launch of the Core Humanitarian Standard 5. have access to safe and responsive complaint mechanisms; 6. can expect improved assistance of learning organisations ; 7. Receive a humanitarian response that is coordinatedand complementary among stakehodlers 8. receive assistance from competent and well-managed staff and volunteers; and 9. can expect that assisting organizations manage resources effectively, efficiently and ethically. The people- centredness of the CHS empowers communities. It also results in an inclusive standard that can be equally adopted by humanitarian agencies, as well as any other development, peace-building, rights-based or otherorganisations responding to crises.

11. Humanitarian principles The core humanitarian principles of  humanity ,  impartiality ,  independence  and  neutrality  are based on International Humanitarian Law (such as the Fourth Geneva Convention) and underpin the definition of what constitutes a ‘humanitarian’ response ( OCHA, 2012 ). These principles are the foundation for integrated and widely accepted codes of conduct, commitments and core standards, including the ICRC Code of Conduct, the Humanitarian Charter and Minimum Standards in Humanitarian Response, and the Core Humanitarian Standard (CHS) on Quality and Accountability.

12. Humanitarian principles Humanitarian principles Description Humanity Human suffering must be addressed wherever it is found. The purpose of humanitarian action is to protect life and health and ensure respect for human beings. Neutrality Humanitarian actors must not take sides in hostilities or engage in controversies of a political, racial, religious or ideological nature Impartiality Humanitarian action must be carried out on the basis of need alone, giving priority to the most urgent cases of distress and making no adverse distinction on the basis of nationality, race, gender, religious belief, class or political opinion. Independence Humanitarian action must be autonomous from the political, economic, military or other objectives that any actor may hold with regard to areas where humanitarian action is being implemented

13. Istanbul Principles-2010 The Istanbul Principles on development effectiveness: Respect and promote human rights and social justice Embody gender equality and equity while promoting women’s and girls rights Focus on people’s empowerment, democratic ownership and participation Promote environmental sustainability Practice transparency and accountability Pursue equitable partnerships and solidarity Create and share knowledge and commit to mutual understanding Commit to realizing positive sustainable change.

14. Commitments Comparison table between CHS 2014 and CHS 2024 editions 2014 Commitments Updated 2024 Commitments Summary of Main Changes in 2024 edition Communities and people affected by crisis... People and communities in situations of crisis and vulnerability... Reworded to include other situations that place people and communities at risk. 1. Can exercise their rights and participate in actions and decisions that affect them. People, their rights and the need for participation are now at the heart of Commitment 1 (elements that were in the former Commitment 4). It keeps the focus on information sharing, communication and participation in line with people’s and communities’ priorities and preferences.

15. Commitments Comparison table between CHS 2014 and CHS 2024 editions 1. Receive assistance appropriate and relevant to their needs. 2. Access timely and effective support in accordance with their specific needs and priorities. Commitment 2 combines the former elements of Commitments 1 and 2. It maintains focus on quality and effectiveness of actions and programmes based on an understanding of the context and people's priority needs. 2. Have access to the humanitarian assistance they need at the right time.

16. Commitments Comparison table between CHS 2014 and CHS 2024 editions 3. Are not negatively affected and are more prepared, resilient and less at-risk as a result of humanitarian action. 3. Are better prepared and more resilient to potential crises. Previous Commitment 3 has been divided to give emphasis to two important and separate issues - building on local capacities and protecting people and communities from harm. 4. Access support that does not cause harm to people or the environment. Commitment 3 now has a more explicit focus on local leadership and sustainability.

17. Commitments Comparison table between CHS 2014 and CHS 2024 editions 4. Know their rights and entitlements, have access to information and participate in decisions that affect them. Moved to become first commitment. 5. Have access to safe and responsive mechanisms to handle complaints. 5. Can safely report concerns and complaints and get them addressed. Commitment 5 maintains focus on complaints mechanisms but expanded to ensure that complaints are addressed. 6. Receive coordinated, complementary assistance. 6. Access coordinated and complementary support. Commitment 6 maintains same focus but with more emphasis on working with and through local initiatives and coordination processes. 7. Can expect delivery of improved assistance as organisations learn from experience and reflection. 7. Access support that is continually adapted and improved based on feedback and learning. Commitment 7 maintains focus on continuous improvement, but with stronger links to using community feedback to adapt programmes

18. Comparison of between CHS2014 and CHS2024 editions 2014 Commitments Updated 2024 Commitments Summary of Main Changes in 2024 edition 8. Receive the assistance they require from competent and well-managed staff and volunteers 8. Interact with staff and volunteers that are respectful, competent and well-managed. Commitment 8 maintains focus on ensuring staff and volunteers are supported and managed effectively but adds new elements to cover whistleblowing and the responsibility to act in cases of misconduct. 9. Can expect that the organisations assisting them are managing resources effectively, efficiently and ethically. 9. Can expect that resources are managed ethically and responsibly. Commitment 9 maintains focus on effective management of resources but includes new elements on environment responsibilities.

19. Nine commitments People and communities in situations of crisis and vulnerability: Can exercise their rights and participate in actions and decisions that affect them. Access timely and effective support in accordance with their specific needs and priorities. Are better prepared and more resilient to potential crises. Access support that does not cause harm to people or the environment.

20. Nine commitments 5. Can safely report concerns and complaints and get them addressed. 6. Access coordinated and complementary support. 7. Access support that is continually adapted and improved based on feedback and learning. 8. Interact with staff and volunteers that are respectful, competent and well-managed. 9. Can expect that resources are managed ethically and responsibly. Source:- Interactive page CHS and others

21. CHS (Nine commitments) vis a vis Other DCA code of conducts and guidelines :- DCA code of conduct Conflict sensitivity risk analysis guideline (don not harm principle) Environmental and social risk management guideline Innovation Action guideline DCA quality management guideline

22. What we achieve along the HPC

23. The humanitarian programme cycle:-HPC Needs assessment and analysis Strategic planning Resource mobilization Implementation and monitoring Operational peer review and evaluation

24. Structure of the CHS the Nine Commitments; supporting Quality Criteria; Key Actions to be undertaken in order to fulfil the Commitments; and Organisational Responsibilities to support the consistent and systematic implementation of the Key Actions throughout the organisation.

25. Commitment1 Communities and people affected by crisis participations in decisions that affect them Needs assessment Intersectional severity analysis Who are the most vulnerable Identifying the most vulnerable during targeting Setting targeting criteria Protection

26. Commitment1 Participations in decisions that affect them Strategic planning What are existing capacities to build up on Enagage the different communities so as to learn about their capacities What are community resources and assests Building back better (resilience)

27. Commitment1 Participations in decisions that affect them Implementation and monitoring Joint monitoring of activities Disaggregate reporting of participants by gender as well as persons with disabiltiies Do the most vulnerable targeted and getting access to benefits and services from the humanitarian assistance Create ownership and buy –in of activities ( ensure acceptance of the humanitaraian assistance) Gender –responsive monitoring and evaluation Ensure monitoring from a different perspective (do PWD engage in the monitoring)

28. Commitment1 Communities and people affected by crisis participations in decisions that affect them PROTECTION MAINSTREAMING is the process of incorporating protection principles and promoting meaningful access, safety, and dignity in humanitarian aid. The following elements must be ensured in all humanitarian activities: - FOUR THEMES Prioritize safety & dignity, and avoid causing harm Meaningful Access: ensure people’s access to assistance and services – in proportion to need and without any barriers (e.g. discrimination). Accountability: Set-up appropriate mechanisms through which affected populations can measure the adequacy of interventions, and address concerns and complaints. Participation and empowerment: Support the development of self-protection capacities and assist people to claim their rights.

29. Commitment1 Participations in decisions that affect them Operational peer review and evaluation Joint evaluation of activities Empowering the participants in the evaluation process Use vulnerable and women as reference groups during evaluation of activities

30. Commitment1 Charter4Change- Charter4Change – Localisation of Humanitarian Aid The 8 Charter4Change Commitments The Charter for Change includes 8 Commitments that INGO Signatories agree to implement, to address imbalances and inequality in the global humanitarian system. The commitments focus on issues of equality, effectiveness, transparency, representation, funding and resource recognition, and support for local capacity.

31. Commitment1 The 8 Charter4Change Commitments Direct funding :- Commit to pass 25% of humanitarian funding to National NGOs Advocacy :- Emphasise the importance of national actors to humanitarian donors Partnership :- Reaffirm principles of partnership Equality :- Address subcontracting and ensure equality in decision-making Transparency :- Publish the amount or percentage of funding that is passed to NNGOs Support :- Provide robust organisational support and capacity building Recruitment :- Address and prevent the negative impact of recruiting NNGO staff during emergencies Promotion :- Promote the role of local actors to media and public

32. Commitment Staff compliance at DCA Code of Conduct  Policy on Prevention of Sexual Exploitation and Abuse Child Safeguarding Policy Anti-corruption Policy Core Humanitarian Standard  General Data Protection Regulation (GDPR) Counter Terrorism Compliance Policy  Risk Management Policy Human Rights Policy Climate Policy Accounting Manual Procurement Manual 

33. Commitment2 Communities and people affected by crisis access timely and effective support in accordance with their specific needs and priorities. What else ? Discussion within the participants

34. Commitment3 People and communities are better prepared and more resilient to potential crises. Support formal and informal community leadership and locally led efforts to reinforce the resilience of people and communities. What else action? Discussion with the group

35. Commitment4 People and communities access support that does not cause harm to people or the environment. Identify potential negative impacts of the organisation and its work on people and communities, and take actions to prevent, mitigate and address immediate and long-term negative effects. Protect and safeguard data and information that could place people, communities and the organisation at risk, in line with recognised good practice. What else? Discussion with in the participants

36. Commitment5 People and communities can safely report concerns and complaints and get them addressed. Regularly monitor that people and communities understand how staff and volunteers are expected to act to prevent harmful behaviours, including sexual exploitation and abuse, and harassment. The IAS C Six Core Principles Relating to Sexual Exploitation and Abuse are:- “Sexual exploitation and abuse by humanitarian workers constitute acts of gross misconduct and are therefore grounds for termination of employment. Sexual activity with children (persons under the age of 18) is prohibited regardless of the age of majority or age of consent locally. Mistaken belief regarding the age of a child is not a defence.

37. Commitment5 The IAS C Six Core Principles Relating to Sexual Exploitation and Abuse are:- Exchange of money, employment, goods, or services for sex, including sexual favours or other forms of humiliating, degrading or exploitative behaviour is prohibited. This includes exchange of assistance that is due to beneficiaries. Any sexual relationship between those providing humanitarian assistance and protection and a person benefitting from such humanitarian assistance and protection that involves improper use of rank or position is prohibited. Such relationships undermine the credibility and integrity of humanitarian aid work. Where a humanitarian worker develops concerns or suspicions regarding sexual abuse or exploitation by a fellow worker, whether in the same agency or not, he or she must report such concerns via established agency reporting mechanisms. Humanitarian workers are obliged to create and maintain an environment which prevents sexual exploitation and abuse and promotes the implementation of their code of conduct. Managers at all levels have particular responsibilities to support and develop systems which maintain this environment.

38. Commitment5 People and communities can safely report concerns and complaints and get them addressed. What else? Discussion with in the participants

39. Commitment5 What are the pillars , CFRM principles and processes of establishing a functional CFRM? What are the key components of establishing CFRM Information to beneficiaries and communities, Receiving feedbacks and documenting it systematically, and Responding to feedbacks.

40. Commitment5 What are the principles of CFRM Context-specific and participatory Inclusive and Accessible Empowering Transparent Collective responsibility Impartiality and confidential (DCA discourages anonymous reporting despite measures for confidentiality) Do-not harm Hnadled swiftly Consisteltly closing the loop Appropraitely resourced

41. Commitment5 What are the steps /processes of establishing a functional CFRM ? Discussion with the participants?

42. Post-distribution monitoring DGO EU identified Eight mandatory questions to measure the indicator and seven follow-up questions The four themes correspond for the eight questions are :- Safety, dignity and avoid causing harm' component: SDH Meaningful access component Accountability compoenent Participation & Empowerment’ component

43. Post-distribution monitoring DG ECHO PROTECTION MAINSTREAMING- mandatory eight questions :- Questions Responses SDH. 1 - Did you feel safe at all times travelling to receive the assistance/service (to/from your place), while receiving the assistance/service, and upon return to your place? Yes, completely / Mostly yes / Not really /Not at all / Don’t know / No answer SDH. 2 - Did you feel that the (agency/NGO/implementing partner/contractor) staff treated you with respect during the intervention? Yes, completely / Mostly yes / Not really /Not at all / Don’t know / No answer MEA. 1 - Are you satisfied with the assistance/service provided? Yes, completely / Mostly yes / Not really /Not at all / Don’t know / No answer

44. Post-distribution monitoring DG ECHO PROTECTION MAINSTREAMING- mandatory eight questions :- Questions Responses MEA. 2 - Do you know of people needing assistance/services who were excluded from the assistance/service provided? Yes, completely / Mostly yes / Not really /Not at all / Don’t know / No answer ACC. 1 - If you had a suggestion for, or a problem with the assistance/service, do you think you could channel the suggestion or lodge a complaint? Yes, completely / Mostly yes / Not really /Not at all / Don’t know / No answer ACC. 2 - To your knowledge, have suggestions or complaints raised been responded to or followed up? Yes, completely / Mostly yes / Not really /Not at all / Don’t know / No answer

45. Post-distribution monitoring DG ECHO PROTECTION MAINSTREAMING- mandatory eight questions :- Questions Responses PEM. 1 - Were your views taken into account by the organization about the assistance you received? Yes, completely / Mostly yes / Not really /Not at all / Don’t know / No answer PEM. 2 - Did you feel well informed about the assistance/service available? Yes, completely / Mostly yes / Not really /Not at all / Don’t know / No answer PDM template

46. Discussion on GRF outcome indicators Saving lives -12 Building resilience -7 Fighting extreme inequality -6 1.1 Average Reduced Coping Strategies Index ( rCSI ) score for the targeted household 2.1 % of targeted individuals who have adopted additional climate adaptation or disaster risk reduction practices.   3.1 % of targeted vulnerable and marginalised individuals who participate in decision-making processes   1.2 % of the target households with acceptable Food Consumption Score (FCS)   2.2 % of targeted individuals who have adopted additional climate change mitigation, environmental and biodiversity protection practices.   3.2 % of targeted individuals who demonstrate positive behaviours as a result of increased knowledge and recognition of the rights of vulnerable and marginalised people   1.3 % of HHs who report that they are able to meet all or most basic needs according to their priorities   2.3 Area of land in hectares under improved management methods.   3.3 Number of reported and/or documented cases of human rights violations  

47. Discussion on GRF outcome indicators Saving lives -12 Building resilience -7 Fighting extreme inequality -6 1.4 Average self-reliance index (SRI) for the target households   2.4 % of targeted individuals who access financial, extension or social services that they are entitled to (Indicator on hold, will be reassessed in 2024)   3.4 % of targeted HRDs who report feeling safer in promoting and defending human rights   1.5 % of supported groups self-reporting increased preparedness and capacity of community members to respond to community priorities in acute/ protracted crisis   2.5 % of targeted individuals who have increased income and improved employment opportunities   3.5 Number of actions undertaken by formal or informal civil society organisations, faith-based actors or social movements that represent marginalised and vulnerable individuals aiming to hold duty bearers to account   1.6 % of target individuals displaying safe knowledge on Explosive Remnants of War (ERW) 2.6 % of targeted individuals with increased income who have decision-making power on how the income is spent   3.6 Number of changes in policies, legal frameworks, actions and practices by duty bearers, which are attributable to strategic advocacy engagement by DCA, partners and alliances

48. Discussion on GRF outcome indicators Saving lives -12 Building resilience -7 Fighting extreme inequality -6 1.7 Number of individuals directly benefiting from completed clearance task activities   2.7 Number of changes in policies, legal frameworks, actions and practices by duty bearers, which are attributable to strategic advocacy engagement by DCA, partners and alliances     1.8 % of targeted stakeholders who actively conduct conflict sensitivity assessments to identify and where possible address drivers of violent conflict       1.9 % of targeted stakeholders who believe there is social cohesion in their geographic area      

49. Discussion on GRF outcome indicators Saving lives -12 Building resilience -7 Fighting extreme inequality -6 1.10 % of individuals receiving psychosocial support services who report an improvement in psychosocial wellbeing       1.11 % of individuals reporting that humanitarian assistance is delivered in a safe, accessible, accountable, and participatory manner       1.12 Number of initiatives undertaken by DCA, and through its partners and alliances to influence policies, legal frameworks, actions and practices by duty bearers      

50. Data quality issues and beneficiary counting strategies What are data quality issues ? Data quality dimensions Indicator protocol What should you care about collecting FCS / rCSI data? Measuring protection indicators Others

51. Commitment6 People and communities access coordinated and complementary support. Ensure the work of the organisation is coordinated with and complementary to locally led and community-based actions, and those of relevant stakeholders. Do you see overlaps (duplication) in the humanitarian response?

52. Commitment7 People and communities access support that is continually adapted and improved based on feedback and learning. 7.1 Regularly listen and respond to feedback and inputs from people and communities on the organisation and its work. The post distribution monitoring after each distributions (CASH, multipurpose cash, voucher for fresh food, Emergency Shelter , NFI or something else ) is a feedback for the management and the staffs to improve their pefromance

53. Commitment7 Post –distribution monitoring basically focuses on eight basic protection and seven follow –up questions (DGO EU protection KOI) SDH. 1 - Did you feel safe at all times travelling to receive the assistance/service?   Yes, completely / Mostly yes / Not really / (to/from your place), while receiving the assistance/service, and upon return to Not at all / Don’t know / No answer your place? If no, what could have been done by the organization to make you feel safer?   SDH. 2 - Did you feel that the (agency/NGO/implementing partner/contractor) staff Yes, completely / Mostly yes / Not really / treated you with respect during the intervention? Not at all / Don’t know / No answer If no, would you mind telling us when or where? Would you mind telling us why?   MEA. 1 - Are you satisfied with the assistance/service provided? MEA. 1 - Are you satisfied with the assistance/service provided? Yes, completely / Mostly yes / Not really / Not at all / Don’t know / No answer If no, would you mind telling us why you are not satisfied? e.g. it was not timely; it was not adequate to my needs If no, would you mind telling us why you are not satisfied? e.g. it was not timely; it was not adequate to my needs

54. Commitment7 Post –distribution monitoring basically focuses on eight basic protection and seven follow –up questions (DGO EU protection KOI) MEA. 2 - Do you know of people needing assistance/services who were Yes, a lot / Yes, a few / Not really / Not at excluded from the assistance/service provided? all / Don’t know / No answer If yes, who was mainly excluded? The list of groups is intended as an example only. (1. Child Headed HH 2. Female Headed HH 3. People with disability 4. Terminally ill people 4. Elderly 5. Minority Groups 6. Others specify) ACC. 1 - If you had a suggestion for, or a problem with the assistance/service, Yes, completely / Mostly yes / Not really / do you think you could channel the suggestion or lodge a complaint? Not at all / Don’t know / No answer ACC. 2 - To your knowledge, have suggestions or complaints raised been Yes, completely / Mostly yes / Not really / responded to or followed up? Not at all / Don’t know / No answer If no, would you mind telling me which are the issues / what happened?   PEM. 1 - Were your views taken into account by the organization about the Yes, completely / Mostly yes / Not really / assistance you received? Not at all / Don’t know / No answer

55. Commitment7 Post –distribution monitoring basically focuses on eight basic protection and seven follow –up questions (DGO EU protection KOI) If no, would you mind telling me how is it that your views were not taken into account?   PEM. 2 - Did you feel well informed about the assistance/service available? Yes, completely / Mostly yes / Not really / Not at all / Don’t know / No answer If no, what could the aid/service provider have done to better inform you about the assistance / services available to you?  

56. Commitment8 People and communities interact with staff and volunteers that are respectful, competent and wellmanaged . Do you consider our staff to be effective (i.e. in terms of their knowledge, skills, behaviours and attitudes)? Leadership, staff and volunteers promote and demonstrate an organisational culture of quality and accountability. Code of conduct and staff behaviour DCA Values What else would staff adhere to comply with this commimment ? Discussion with the participants

57. Commitment9 People and communities can expect that resources are managed ethically and responsibly. Ensure adequate capacity and resources to meet the organisation’s commitments. Are you aware of community-level budgets, expenditure and results achieved by our organisation? Do you consider that the available resources are being used: a. for what they were intended, and b. without diversion or wastage?

58. Beneficiary counting There is no “magic formula” or blueprint to arrive at an accurate count. There are cases in which it is not possible to get complete accuracy in people reached count. However, it does not mean that you give up and dismiss the effort. In such challenging circumstances, measurement will need to rely on good judgment of what is reasonable and reliable to estimate counts given specific context, time, capacity and resources. Direct beneficiaries are defined as the people receiving safety messages directly form the programme: - through interpersonal engagement with the social workers/ practiotioners ; through mass and digital media; through training of trainers , delivery of training on the subject/topic area.

59. Benficiary counting Interpersonal Two-way process which involves the imparting and acquiring of knowledge, attitudes and practices through teaching and learning. Interpersonal may include online tools as long as they allow interaction. Community-based activities, presentations (brief and long), theatre pieces, puppet shows, cultural performances, integration into schools, small virtual group sessions, etc. Number of people six years of age or older in attendance for all core messages of the session, sex and age disaggregated. Beneficiaries of comprehensive sessions should be reported separately from ad hoc sessions or those otherwise limited in time or scope. Mass and digital media Primarily a one-way form of communication which can provide large numbers of people with relevant information and advice in a cost-effective and timely manner. Mass media (TV, radio, print); social/ digital media including messaging applications. Estimated number of people reached through the campaign, sex and age disaggregated when possible.

60. Benficiary counting Training of trainers Equipping those outside the mine action sector to conduct EORE sessions or deliver the subject/topic messages. Training community focal points, teachers, members of NGOs, etc. with the knowledge and/or materials necessary to spread the subject/topic messaging. Number of people trained, disaggregated by sex, age, and disability status when possible.

61. Beneficiary counting Key points on beneficiary counting All beneficiary numbers should be disaggregated by sex, age and disability (the acronym SADDD is used, which stands for sex, age and disability disaggregated data), if possible. Beneficiaries may be reported more than once if they have benefitted from more than one activity. Any incidences of potential double counting should be made clear in reporting. We report the number of individuals reached, not households. We often operate at a household level. However, an average household size can be used to calculate the total number of beneficiaries. The Issue of Double Counting When you have multiple activities with the same direct beneficiary groups and, when you add up participation of all your beneficiaries from these activities, you may be double counting your beneficiaries. The simplest way to address this is to take the maximum number (or highest number) of the same direct beneficiary group reached through all activities. If the target beneficiary groups are different, it will be important not to forget them in your counts. In the example below, there are three (3) different beneficiary groups - community members, women leaders of CSOs and local authorities. Using the same rule of taking them maximum

62. Benficiary counting Indirect Beneficiaries Indirect beneficiaries refer to other individuals, groups or organizations who are not the direct target of your interventions and activities but may be indirectly affected and benefited by the activities with direct beneficiaries. They could be other members of the community, radio listeners, or family members who benefit positively from interventions of direct beneficiary participation. Indirect beneficiaries are usually an estimation , meaning that they are not counted in regular monitoring processes, but the numbers are calculated based on a formula. Option 1: Multiply by average family size The easiest option is to use the average family size in your target project area. Social Media/Media Beneficiaries – Direct or Indirect ? The short answer is – they are indirect beneficiaries. You should not count the listeners as beneficiaries because they are passive recipients of information, they are indirect! This is similar for users of social media such as Facebook, Twitter, Instagram, etc. These are always indirect beneficiaries.

63. Benficiary counting For example, a WASH team decides to target a community of 2,000 people for a borehole and the EFSL team decides to target 500 people in the same community for cash. WASH target is 2,000 CASH target is 500 Knowing that the EFSL programme will not reach the total population but the WASH programme will, we know that the beneficiary count will only ever be a maximum of 2,000 people

64. Beneficiary counting Activities Women Men Total Training on prevention of SGBV with community members 150 100 250 Community campaign on women and girls’ protection 200 200 400 Training on advocacy with women leaders in CSOs 30 30 Coordination meetings of women leaders in CSOs on campaigns 50 50 Dialogues with local authorities on prevention of SGBV 5 15 20 Total Beneficiaries (maximum of individual groups) 255 215 470

65. CHS self assessment report of DCA CHS self-assessment manual What is our circumstance in translating CHS commitments in practice xxx

66. PSEAH

67. PSEAH

68. PSEAH Definitions Sexual Harassment A continuum of unacceptable and unwelcome behaviours and practices of a sexual nature that may include, but are not limited to, sexual suggestions or demands, requests for sexual favours and sexual, verbal or physical conduct or gestures, that are or might reasonably be perceived as offensive or humiliating. Sexual Abuse The actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. It includes sexual assault (attempted rape, kissing / touching, forcing someone to perform oral sex / touching) as well as rape. Under UN regulations, all sexual activity with someone under the age of 18 is considered to be sexual abuse, regardless of the age of majority or consent locally. Mistaken belief in the age of a child is not a defence Sexual exploitation Sexual Exploitation : Any actual or attempted abuse of a position of vulnerability, differential power, or trust for sexual purposes. Includes profiting monetarily, socially, or politically from sexual exploitation of another. Under UN regulations it includes transactional sex, solicitation of transactional sex and exploitative relationship

69. HRBA-PANEL Principles Human rights based in practice Details of a human rights approach will vary depending on the nature of the organisation concerned and the issues it deals with. Common principles, however, have been identified as the "PANEL" principles: Participation Accountability Non-discrimination and equality Empowerment  Legality

70. Vulnerability based targeting “Targeting is the process by which populations are selected for assistance, informed by needs assessments and programme objectives. A targeting system comprises mechanisms to define target groups, targeting methods and eligibility criteria; identify eligible communities, households and individuals; and monitor the outcomes of targeting decisions. Enhanced and accurate targeting aims to identify geographic areas and populations most in need and maximize coverage of assistance while minimizing the risk of inclusion3 and exclusion errors4 . In most operations, available resources are limited and short of the identified needs, hence prioritization of assistance becomes critically essential. The prioritization criteria must ensure that the people most in need within the targeted population are prioritized for assistance.

71. Targeting and verification Community –based targeting Self targeting Proxy means test targeting Geographic targeting Balnket targeting

72. Vulnerability based targeting “Targeting is the process by which populations are selected for assistance, informed by needs assessments and programme objectives. A targeting system comprises mechanisms to define target groups, targeting methods and eligibility criteria; identify eligible communities, households and individuals; and monitor the outcomes of targeting decisions. Different types of targeting Community –based targeting Self targeting Proxy means test targeting Geographic targeting Balnket targeting

73. Reource packs CHS Amharic CHS self assessment webinar Post-Distribution Monitoring (PDM) Tool - Central African Republic | ReliefWeb Use of Non-Food Items | IndiKit Post Distribution Monitoring Tool | Shelter Cluster SRI tool