classification of managers

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1. Classification of Managers COMPETENCY CODE: ABM_AOM11-Ia-b-1

2. By the Numbers… 8% of job applicants say that a good rapport with the manager is most important when considering a new employer. 42% of individuals ages 18–34 say they do not want to become a manager. 28% of people would lay off/fire their boss if given the option. 51% of workers say they do not have qualified managers. 52% of workers say their boss is likable. 35% of employees who have quit their jobs say it’s because of unhappiness with management.

3. Who are Managers?

4. Who are Managers?

5. Who are Managers? A manager is someone who coordinates and oversees the work of other people so that organizational goals can be accomplished. A manager’s job is not about personal achievement — it’s about helping others do their work . Management, Robbins & Coulter, pp. 34

6. Classification of Managers 3 Levels of Management

7. Classification of Managers First-line Managers. manage the work of non-managerial employees who typically are involved with producing the organization’s products or servicing the organization’s customers. may be called supervisors or even shift managers, district managers, department managers, or office managers.

8. Classification of Managers Middle Managers. manage the work of first-line managers and can be found between the lowest and top levels of the organization. they may have titles such as regional manager, project leader, store manager, or division manager.

9. Classification of Managers Top Managers. are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization. These individuals typically have titles such as executive vice president, president, managing director , chief operating officer, or chief executive officer .

10. Where do Managers Work? A manager works in an organization . An organization is a deliberate arrangement of people to accomplish some specific purpose. Management, Robbins & Coulter, pp. 35

11. 3 Common Characteristics of an Organization Distinct Purpose People Deliberate Structure

12. 3 Common Characteristics of an Organization Purpose – typically expressed through goals (or Mission) that the organization hopes to accomplish. MISSION VISION CORE VALUES What you want to do What you want to become How would you do it

13. 3 Common Characteristics of an Organization People – what it takes to perform the work that’s necessary for the organization to achieve its goals.

14. 3 Common Characteristics of an Organization Structure – all organizations develop some deliberate structure within which members do their work.

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