Introduction to Communication What is Communication? The process of sharing information between people Why is communication important? Builds relationships Facilitates teamwork Enhances learning and career growth
Types of Communication Skills Verbal Communication Using words to convey messages Non-verbal Communication Body language, gestures, facial expressions Written Communication Emails, reports, social media posts Listening Skills Active and attentive listening
Verbal Communication Speaking clearly and confidently Using appropriate tone and language Examples: conversations, presentations, phone calls
Non-verbal Communication Importance of body language Eye contact, posture, facial expressions How it supports or contradicts verbal messages
Written Communication Clarity and conciseness Proper grammar and structure Examples: academic papers, business emails, texts
Channels of Communication Face-to-Face Communication Direct interaction, immediate feedback Written Communication Letters, emails, reports Digital Communication Social media, video calls, messaging apps Broadcast Communication TV, radio, webinars
Choosing the Right Communication Channel Factors to consider: Urgency of message Complexity of information Audience preferences Formality level
Tips to Improve Communication Skills Practice speaking and writing regularly Be mindful of body language Listen more than you speak Seek feedback and learn from it