Communication in the 21st Century - Lesson 1

Purposive Communication

1. Lesson 1 Communication in the 21st Century

2. GEC 105: PURPOSIVE COMMUNICATION LESSON 1: Communication in 21 st Century This lesson focuses on the basic concepts of communication process such as Nature of Communication, Components of Communication Process, Uses of Communication, Barriers in Communication, Forms of Communication in 21 st Century, Non-Verbal Communication, and Ethical Communication. The lesson also emphasizes the values needed while participating in a communication process which will result to purposive communication such as respect for others opinion, open mindedness, sharing ideas and giving others to speak, and express feelings. Finally, the lesson will develop the self confidence of the students in speaking through role playing activities involving situations in communication process. Thus, resulting to a warm up of their communication skills. Description of the Lesson

3. GEC 105: PURPOSIVE COMMUNICATION LESSON 1: Communication in 21 st Century Knowledge : Recognize, enumerate, and classify the definition, new forms, components, processes, principles, and ethics of communication in 21st century. Values : Value the importance of communicating purposively and with moral. Skills : Demonstrate self-confidence in participating in various communications s kills situations . Intended Learning Outcomes

4. GEC 105: PURPOSIVE COMMUNICATION LESSON 1: Communication in 21 st Century Recognize fundamental concepts related to communication. Extend knowledge about fundamental concepts of communication by giving situational examples. Emphasize one’s purpose in a communication situation. Display self-confidence in a communication process. Targets/Objectives

5. GEC 105: PURPOSIVE COMMUNICATION LESSON 1: Communication in 21 st Century What is communication?

6. GEC 105: PURPOSIVE COMMUNICATION LESSON 1: Communication in 21 st Century Textbook Definition Communication comes from the Latin word communicares , meaning to share or to make ideas common . It is the process of exchanging ideas, views and emotions of the participants . Communication has interaction among the participants .

7. GEC 105: PURPOSIVE COMMUNICATION LESSON 1: Communication in 21 st Century Modern Definition Communication is the exchange of thoughts, feelings, expressions and observations among people . It is the transmission of messages verbally, non-verbally, visually, and electronically . Message has a content to be defined by the receiver of the message .

8. GEC 105: PURPOSIVE COMMUNICATION LESSON 1: Communication in 21 st Century Components of Communication Process Source Message Channel Receiver Feedback Environment Context Interference / Barrier

9. GEC 105: PURPOSIVE COMMUNICATION LESSON 1: Communication in 21 st Century Sender The Sender is the speaker who conveys the message , oral or written. The goal of the sender is to not only to send the message but also to make sure the message is used in a communication. Receiver The Receiver is the listener, the one who listens and decodes the conveyed message . The receiver should filter the message based in his/her knowledge and experiences . Message The Message is t he information, ideas or even feelings to be transmitted in the communication process . The message should be clear, courteous, and concise. Feedback The Feedback is the verbal or non-verbal response of the receiver . The feedback should promote goodness and not a constructive criticism. Note all the times we are the ones who speak, we should know also how to listen. This is how purposive communication usually works.

10. GEC 105: PURPOSIVE COMMUNICATION LESSON 1: Communication in 21 st Century Functions of Communication Purposive communication is practiced by writing, speaking, and presenting ideas for different purposes. 1. To inform- giving directions to find a place 2. To persuade- telling people to buy an item 3. To entertain- making people enjoy 4. To share- sharing your thoughts about a topic

11. GEC 105: PURPOSIVE COMMUNICATION LESSON 1: Communication in 21 st Century Stages in Communication Process

12. GEC 105: PURPOSIVE COMMUNICATION LESSON 1: Communication in 21 st Century   Example Situations Stage 1 Stimulus “Well, seems like today is a sale day in the mall nearby…” *a social media post today by a mall Stage 2 Ideation “I’ll see my favorite Jeans and Shirts! I wish they are 50% Sale!” Stage 3 Encoding “Finn! There is a mall sale today. Shall we go with Kevin and Andrei? It’s a chance to buy with discounts.” Stage 4 Transmission *Talks in the classroom Stage 5 Reception “Ha?” –Finn Stage 6 Decoding “Sale in the mall? Really?” Stage 7 Understanding “Hmmm… alright, I’ll see new baseball cap and shoes with discounts.” Stage 8 Action “Let’s message the others Ben! Let’s go in the sale day after our class!”

13. GEC 105: PURPOSIVE COMMUNICATION LESSON 1: Communication in 21 st Century Types of Communicatio n According to Style Formal Communication employs formal language delivered orally or in written form — lectures, public talks/speeches, research and project proposals, reports and business letters. Its main objectives are to inform , to entertain, and to persuade. Informal Communication does not employ formal language . It involves personal and ordinary conversations with friends, family members, or acquaintances about anything under the sun (everyday talks, phone calls, e - mail messages, personal notes, letters, or text messages) . Its purposes are to socialize and to enhance relationship .

14. GEC 105: PURPOSIVE COMMUNICATION LESSON 1: Communication in 21 st Century Communication Interference/Barriers Physical Barrier – It is described as structural obstructions in both humanmade and natural environment that block effective communication so that messages cannot be sent from the sender to the receiver. Semantic Barrier - This pertains the misunderstanding between the sender and receiver arising due to the different meanings of words, and other symbols used in the communication.

15. GEC 105: PURPOSIVE COMMUNICATION LESSON 1: Communication in 21 st Century Communication Interference/Barriers Psychosocial Barrier – This influences the communicators’ attitude toward each other, thus limiting their ability to communicate effectively. It may arise from the differences in social background, upbringing, professional status, interest, and experiences. Psychological Barrier – This is a barrier that arises from the emotional state of the communicator.

16. GEC 105: PURPOSIVE COMMUNICATION LESSON 1: Communication in 21 st Century Communication Interference/Barriers Cultural Barrier – Different people have various customs, rituals, beliefs, ideas, arts, knowledge, values, morals and ideals that are learned in a group of the same nationality, religion or ethnicity which makes the communication challenging in living in a globally connected world Mechanical Barrier – It is caused by a conflict in the machinery or instruments used to convey the message.

17. GEC 105: PURPOSIVE COMMUNICATION LESSON 1: Communication in 21 st Century Communication Interference/Barriers Language Barrier - People speaking different languages may not understand one another in communication. Organizational Barrier - This is the barrier inside the organization where an individual is working.

18. GEC 105: PURPOSIVE COMMUNICATION LESSON 1: Communication in 21 st Century Principles of Effective Communication 9 C s C lear C oncrete C ourteous C orrect C onsiderate C reative C oncise C ulture Sensitive C aptivating

19. GEC 105: PURPOSIVE COMMUNICATION LESSON 1: Communication in 21 st Century Forms of Communication in 21 st Century Examples Verbal Erika talks to May about her Hong Kong Disneyland travel. Non-Verbal The jeepney driver nodded when you asked if he will stop in the street corner. Visual The weather chart shows it will rain tomorrow all day. Intrapersonal Vince ask himself what are his mistakes in the board exam. Interpersonal The waiter asks your order. Extended / Electronics Gretchen sent a text message to Brit telling the requirements for the subject. Written You write an excuse letter for your professors. Organizational You received a company memo telling there is a meeting. Mass Communication Quinito Henson is reporting the live Gilas Pilipinas Basketball game. Academic Gina talks to her professors courteously and admits her fault.

20. GEC 105: PURPOSIVE COMMUNICATION LESSON 1: Communication in 21 st Century Forms of Nonverbal Communication

21. GEC 105: PURPOSIVE COMMUNICATION LESSON 1: Communication in 21 st Century Forms of Nonverbal Communication Examples Definition Kinesics Ernest waves his hands to Mich. Proxemics The manager talks to his workers in front of his table. Chronemics Gem talk to Ben for minutes while she talks to you so quick. Haptics Shane embraces her close friend Dina. Olfactics The food smells good, it is delicious. Artefactual Georgene tells us that she saw a shooting star and she made a wish. Physical Appearance You look good in the first day of school. Paralinguistic Hela raised her voice every time she explains for herself.

22. GEC 105: PURPOSIVE COMMUNICATION LESSON 1: Communication in 21 st Century Forms of Nonverbal Communication KINESICS - language of the body

23. GEC 105: PURPOSIVE COMMUNICATION LESSON 1: Communication in 21 st Century Forms of Nonverbal Communication HAPTICS - language of the touch

24. GEC 105: PURPOSIVE COMMUNICATION LESSON 1: Communication in 21 st Century Forms of Nonverbal Communication PROXEMICS - language of space

25. GEC 105: PURPOSIVE COMMUNICATION LESSON 1: Communication in 21 st Century Forms of Nonverbal Communication OLFACTICS - language of smell

26. GEC 105: PURPOSIVE COMMUNICATION LESSON 1: Communication in 21 st Century Forms of Nonverbal Communication CHRONEMICS - language of time

27. GEC 105: PURPOSIVE COMMUNICATION LESSON 1: Communication in 21 st Century Forms of Nonverbal Communication ARTEFACTUAL - language of objects

28. GEC 105: PURPOSIVE COMMUNICATION LESSON 1: Communication in 21 st Century Forms of Nonverbal Communication PHYSICAL APPEARANCE - language of looks

29. GEC 105: PURPOSIVE COMMUNICATION LESSON 1: Communication in 21 st Century Nonverbal Paralinguistic Elements These include the different attributes of voice that accompany the word we say. Voice quality refers to the pleasant or unpleasant a person’s voice sounds. Pitch is the highness or lowness of the tone. Tempo refers on how slow or fast one speaks. Volume points to the force of the voice or how loud or soft it goes. Juncture is the pauses or breaks applied between thought units or at the end of utterances.

30. GEC 105: PURPOSIVE COMMUNICATION LESSON 1: Communication in 21 st Century Principles of Effective Written Communication 7 C s “Writing is important for sending our thoughts and feelings. One must have a skill, it is like talking to someone using a simple paper and pen.” (Dr. Seuss) Write your message clearly . Be concise , write not too long and not too short. Be concrete , use supporting ideas such as evidences when writing. Avoid grammatical errors; practice correctness in writing. Make logical messages, use coherent ideas. Complete your message. Be friendly and courteous .

31. GEC 105: PURPOSIVE COMMUNICATION LESSON 1: Communication in 21 st Century Ethical Considerations in Communication Ethical Communication is guided by the following: Establish a Value System for the organization’s welfare. Complete and accurate information. Disclosing vital information. Sincerity in telling the truth in work, no corruption and lies. Have diplomatic strategies. Solve communication barriers.

32. GEC 105: PURPOSIVE COMMUNICATION LESSON 1: Communication in 21 st Century Situation Ethical Communication to Consider Jun is posting through social media his hate speech against his classmates and teachers. Establish Moral Values 2. Rhea and Ella are arguing about their group work to the extent that they divided the group and starts being uncooperative. Have Diplomatic strategies 3. Fred tells wrong instructions how to do a project, for him to have the best project. Have a Complete and accurate information 4. Your friend is pregnant and she wants you not to tell it to your classmate and teacher, because she has depression. Disclose vital information 5. In the program at the school gym, Danna is calling Mae through a cell phone, but they misunderstood each other. Solve Communication Barriers 6. Daisy is asked by her manager about their financial statement which she spent half last holiday season. Be Sincere in telling the truth, no corruption and lies

33. GEC 105: PURPOSIVE COMMUNICATION LESSON 1: Communication in 21 st Century Messages from Images/Media: Media Literacy

34. GEC 105: PURPOSIVE COMMUNICATION LESSON 1: Communication in 21 st Century Nature of “Media Literacy” Questions and Analyses All media messages are constructed. What is the message of the image/text? How does it represent reality? How does the message delivered? Media have values and points of view. What lifestyles, values and point of views are presented in the image/text? Each person has different interpretations. What messages do people say about the text/image? Media have interest, commercial, ideological or even political interest. What is the purpose of the image/text? Who is the target audience? Media have their creative language and have their own rules in delivering the message. What techniques are used to deliver the message of the image or text? Are the techniques effective? How does the image/text use their own language?