Communication_Skills_Part2_Class10_21slides.pptx

READ LEARN AND WRITE . IF YOU UNDERSTAND YOU CAN CRACK YOUR PAPER EASILY IN CLASS-10

1. Communication Skills - Part 2 Unit 1 (Employability Skills) Class 10 | IT Skill Education (Code-402) Based on NCERT 2025-26 | By Dr. Sanjay Jain Prepared by: Tanish Bhardwaj

2. Introduction to Communication Skills • Communication means sharing information, thoughts, and feelings. • It is essential for personal and professional life. • Helps in building relationships, teamwork, and confidence.

3. Importance of Communication • Builds strong relationships. • Improves teamwork. • Helps in problem solving. • Boosts confidence. • Required for career growth.

4. Types of Communication 1. Verbal – Speaking or writing words. 2. Non-Verbal – Body language, gestures. 3. Visual – Pictures, charts, graphs. 4. Digital – Emails, messages, online platforms.

5. Verbal Communication • Spoken or written form of communication. • Examples: Meetings, phone calls, letters. • Clear and simple words must be used.

6. Non-Verbal Communication • Includes facial expressions, gestures, posture. • Example: Smiling shows positivity. • Helps in understanding emotions.

7. Visual Communication • Use of charts, graphs, diagrams. • Easy to understand complex data. • Widely used in business and studies.

8. Digital Communication • Use of technology for communication. • Examples: Emails, WhatsApp, Zoom. • Fast, easy, and global way of sharing.

9. Elements of Communication • Sender – Person sending message. • Message – Information shared. • Medium – Way of sending (oral/written). • Receiver – Person receiving message. • Feedback – Reply from receiver.

10. Communication Cycle 1. Sender has idea. 2. Message is formed. 3. Channel selected. 4. Message sent. 5. Receiver interprets. 6. Feedback given.

11. Barriers to Communication • Noise and distractions. • Language problems. • Cultural differences. • Emotional barriers. • Poor listening skills.

12. Overcoming Barriers • Use simple language. • Stay focused. • Respect cultural differences. • Listen carefully. • Provide feedback.

13. Listening Skills • Active listening improves communication. • Avoid interrupting. • Show interest with eye contact. • Helps in better understanding.

14. Body Language • Gestures, posture, facial expressions. • Positive body language builds trust. • Maintain eye contact and open posture.

15. Effective Communication Tips • Be clear and confident. • Maintain positive body language. • Listen carefully. • Give feedback politely. • Adjust as per audience.

16. Formal vs Informal Communication • Formal: Official, professional, structured. Example: Office meetings, emails. • Informal: Casual, friendly. Example: Talking with friends.

17. Digital Communication Etiquette • Use polite language. • Avoid all caps. • Keep message short and clear. • Respond timely. • Be professional in emails.

18. Communication in Workplace • Good communication improves teamwork. • Helps in solving conflicts. • Improves productivity. • Builds professional image.

19. Case Study Example • A student giving presentation in class. • Needs verbal, non-verbal, and digital communication. • Feedback from teacher helps improvement.

20. Do’s and Don’ts of Communication Do’s: ✔ Be clear ✔ Listen actively ✔ Be respectful Don’ts: ✘ Interrupt ✘ Use rude words ✘ Ignore feedback

21. Practice Questions Q1. Define communication cycle. Q2. Explain types of communication. Q3. What are barriers of communication? Q4. Write any 3 digital etiquettes. Q5. Why is listening important?

22. Conclusion • Communication is key to success. • It improves employability. • Includes speaking, listening, and digital skills. Prepared by: Tanish Bhardwaj | Class 10 JAI PUBLIC SCHOOL