xivContributors
tems and one of its first Fellows. He holds the MISQ’s Distinguished Re-
searcher Award and is a past MISQ editor-in-chief. He has held research
Fellowships at IBM, the Harvard Business School, and Oxford University.
His work has been published inMISQ, Sloan Management Review, Manage-
ment Science, Information Systems Research, CACM, IBM Systems Journal,
Journal of MIS, Academy of Management Executive,andDecision Sciences.He
is a past member of the board of directors for SIM International and the
founder of ISWorld Net.
Sirkka L. Jarvenpaais the James Bayless/Rauscher Pierce Refsnes Chair in
business administration at the University of Texas at Austin. At the Univer-
sity of Texas at Austin, she serves as codirector of the Center for Business,
Technology, and Law, and a track leader in the cross-functional Customer
Insight Center. Her current research projects focus on mobile business and
managing knowledge and intelligence in network structures.
C. Timothy Koelleris professor of economics in the Wesley J. Howe School
of Technology Management at Stevens Institute of Technology. His research
in labor economics, industrial relations, and industrial economics has ap-
peared in a number of journals, includingThe Quarterly Journal of Economics,
Industrial Relations (Berkeley),Managerial and Decision Economics,Small
Business Economics, and theJournal of Labor Research, on which he also is a
member of the editorial board. The National Science Foundation, the U.S.
Small Business Administration, the U.S. Department of Labor, and the N.J.
Department of Higher Education have supported his research. He earned
A.B., M.A., and Ph.D. degrees in economics from Rutgers University, an
M.S. in economics from Auburn University, and held a University Fellow-
ship in economics at Washington University in St. Louis.
Jerry Luftmanis the executive director of graduate information systems pro-
grams and professor of information systems at Stevens Institute of Technol-
ogy. His career includes strategic positions in management (information
technology, including being a CIO, and consulting), management consult-
ing, information systems, and education. After a notable 22-year career with
IBM, and over 10 years at Stevens, Dr. Luftman’s experience combines the
strengths of practitioner, consultant, and academic. His framework for ap-
plying the strategic alignment model and assessing alignment maturity is key
in helping companies around the world understand, define, and scope an
appropriate strategic planning direction that leverages information technol-
ogy.
M. Lynne Markusis professor (chair) of electronic business at the City Uni-
versity of Hong Kong (on leave from the Peter F. Drucker Graduate School
of Management, Claremont Graduate University). Professor Markus has over
20 years’ experience teaching, conducting research, and consulting in the
information systems field. Her current research interests include the strategic
positioning of electronic marketplaces, the challenges of B2B systems inte-