control desk.pptx

Information about Control desk

1. GURUNANAK INSTITUTE OF HOTEL MANAGEMENT NAME- ARITRYA DAS UNIVERSITY ROLL.NO -191112019119 COURSE AND SEMESTER-B.SC H&HA AND 4 RD SEM BATCH- 4 TH SEM PRE IT SUBJECT- HOUSEKEEPING Seminar PRACTICAL PAPER CODE- BHM- 6 9 4 Topic name- control desk [email protected] MOBILE. No- 9832913381

2. DEFINITION It Is The One Point Contact For All Housekeeping ActivitiesWhich Also Controls, Co-ordinates And Keeps A ConstantLink Among The Various Activities Taking Place At DifferentLocations By Housekeeping Staff.

3. FUNCTION C entral Hub24 HRS Manned Department. Receiving Information & Distributing Smooth Coordination With Other Departments Receives Messages Collect Keys Of Rooms Goes Through The Log Book Lost And Found Room Status Report

4. Documents Maintained By Desk Control Desk control checklist
Departure register
Lost and found
Missing item register
Emergency cupboard register
Room Status Report Log Book
Expected Arrival Register
Maintenance Job Order Register
Guest Service / Call Register Occupancy Chart
Staff Placement key Register

5. Role Of Desk Control As A Nerve Center 1. The Nerve Centre
2. Arrivals And Departures List
3. V.I.P List
4. Night Report
5. Cleaning & Maintenance

6. Conclusion By This PowerPoint Presentation I Come To Know That The Control Desk Is The Nerve Center Of The Hotel. It Co-ordinates With All The Other Departments In The Hotel. It Maintains The Registers Of HouseKeeping For Smooth Operation.

7. BibLioGraphy From Google Link – https://www.slideshare.net/SomnathMaity2/house-keeping-desk-control

8. Thank you