CoreenDenielleTDelaV
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27 slides
Aug 08, 2024
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About This Presentation
Creating Committee Grievance Power point
Size: 22.52 MB
Language: en
Added: Aug 08, 2024
Slides: 27 pages
Slide Content
CREATE GRIEVANCE COMMITEE 1
Composition of Grievance Committee School Level Principal or Head Teacher President of the Faculty Club A teacher who is acceptable to both the aggrieved party and the object of the grievance to be appointed by the Principal or Head President
Composition of Grievance Committee Sub – Office Level (as SDO) extension only) PSDS / Coordinator of his/her designated representative Principal of the school where the grievance originated President of the District Teachers’ Association or his/her designated representative
Composition of Grievance Committee School Division Office Level SDS or his/her designated representative PSDS/Chair/Coordinator of the district where the grievance originated The president of the Schools Division teachers Association or his/her designated representative
2 Listen to Clients/Employees /Colleagues Not just hear
What to listen to? Experiences Comments/ Suggestions Clamours
Listen to even the slightest/simplest Issue being raised
3 Follow oral discussion protocol to both verbal & written grievances
Major Protocol in Oral Discussion Expeditious Judicious Discreet
4 Never Ignore!!!
Avoid escalation Dissatisfaction Misunderstanding/ dispute Serious admin case
Solve any dispute at the lowest level Primary aim of Grievance Mechanism
Person Responsible in Avoiding/ Solving Dispute Dept. Heads Grade Level Coordinators Grade Leaders Unit Heads School Heads Chiefs As immediate supervisors
6 Bring back the elements that will satisfy the clients/employees
PROBLEM SOLVING STRATEGIES Weigh Issues/concern Maintain impartiality Balance the workload
7 Document everything including the agreement
Decision / Agreement Template
Decision Based on Agreement Template
What to do with Unsolved Grievance/Unaccepted Decision
8 Appeal to S.O SGC Submits the grievance in writing, within five 5 days to the next higher supervisor
8 SGC also submits Grievance to the higher level if the object of the grievance in school is the school head himself/herself.
8 Appeal to DGC S.O. submits the grievance in writing, within five (5) days to the next higher supervisor / DGC
8 Appeal to DGC DGC conducts investigation/hearing within 10 days
8 Appeal to DGC DGC renders a decision within five (5) working days after the investigation.
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