DPSR University Communication Skills Module 1 Sem 2.pptx

DPSR University Communication Skills Module 1 Sem 2.pptx

1. Module 5 DPSR Communication Skill Class 11 27 th May 2024( 2p.m to 4p.m) Sem 2 BPT Group discussions Group discussions improve communication skills by enhancing active listening, articulating thoughts clearly, and engaging in meaningful exchanges. Participants learn to express ideas persuasively, adapt to various perspectives, and turn discussions diplomatically. Group discussion skills are crucial for effective communication in professional and academic environments. These discussions involve a small group engaging in a structured conversation to explore and analyze a specific topic. To excel in group discussions, individuals need to focus on key skills. Group discussion is an important activity in academic, business, and administrative spheres. It is a systematic and purposeful interactive oral process. Here the exchange of ideas, thoughts, and feelings takes place through oral communication

2. Module 5 DPSR Communication Skill Class 11 27 th May 2024( 2p.m to 4p.m) Sem 2 BPT The exchange of ideas takes place in a systematic and structured way. The participants sit facing each other almost in a semi-circle and express their views on the given topic/issue/problem. The goal, or end product, may be increased knowledge, agreement leading to action, disagreement leading to competition or resolution, or perhaps only a clearing of the air or a continuation of the status quo. Features of Group Discussion For any group discussion to be successful, achieving group goals is essential. Features of group discussion: Having a Clear Objective Motivated Interaction Logical Presentation Cordial Atmosphere Effective Communication skills Participation by all Candidates Leadership Skills

3. Module 5 DPSR Communication Skill Class 11 27 th May 2024( 2p.m to 4p.m) Sem 2 BPT 1.Having a Clear Objective The participants need to know the purpose of the group discussion so that they can concentrate during the discussion and contribute to achieving the group goal. An effective group discussion typically begins with a purpose stated by the initiator. 2.Motivated Interaction When there is a good level of motivation among the members, they learn to subordinate their personal interests to the group interest and the discussions are more fruitful. 3. Logical Presentation Participants decide how they will organize the presentation of individual views, how an exchange of the views will take place, and how they will reach a group consensus. If the mode of interaction is not decided, few of the members in the group may dominate the discussion and thus will make the entire process meaningless.

4. Module 5 DPSR Communication Skill Class 11 27 th May 2024( 2p.m to 4p.m) Sem 2 BPT 4.Cordial Atmosphere The development of a cooperative, friendly, and cordial atmosphere avoids confrontation between the group members. 5.Effective Communication skills The success of a group discussion depends on the effective use of communication techniques. Like any other oral communication, clear pronunciations, simple language, and the right pitch are the prerequisites of a group discussion. Non-verbal communication has to be paid attention to since means like body language convey a lot in any communication. 6.Participation by all Candidates When all the members participate, the group discussion becomes effective. Members need to encourage each other in the group discussion. 7.Leadership Skills Qualities like initiation, logical presentation, encouraging all the group members to participate, and summarizing the discussion reflect leadership qualities.

5. Module 5 DPSR Communication Skill Class 11 27 th May 2024( 2p.m to 4p.m) Sem 2 BPT Elements of Group Discussion Purpose Planning Participation Informality Leadership

6. Module 5 DPSR Communication Skill Class 11 27 th May 2024( 2p.m to 4p.m) Sem 2 BPT Purposes of group discussion: Your communication skills. How do you respond to different situations and your ability to think on your feet? Your ability to analyze topics. Your knowledge of different subjects. Your group dynamics and team skills. Planning A group cannot rely on the random or on-the-spot expression of feelings and ideas, advance planning is necessary. The agenda, the notice to members, date, time, and venue of the discussion need to be decided carefully. A meaningful discussion can take place only after careful thought is given to what is to be discussed.

7. Module 5 DPSR Communication Skill Class 11 27 th May 2024( 2p.m to 4p.m) Sem 2 BPT Participation In the group discussion, each individual member is expected to participate and contribute to the deliberation of the group. Members who do not speak in discussion participate through active listening, a meaningful and effective discussion is impossible without participation. If few persons dominate the discussion rest of the members become passive listeners. Informality In a discussion, the members should be made to feel comfortable and at ease to speak. An informal and cordial atmosphere encourages the fullest possible participation in the discussion, though group discussion is formal. Leadership The leader initiates and pilots the discussion steering through all troubles. In the absence of a leader, the discussion may run haywire, and the group might become chaotic.

8. Module 5 DPSR Communication Skill Class 11 27 th May 2024( 2p.m to 4p.m) Sem 2 BPT Participation In the group discussion, each individual member is expected to participate and contribute to the deliberation of the group. Members who do not speak in discussion participate through active listening, a meaningful and effective discussion is impossible without participation. If few persons dominate the discussion rest of the members become passive listeners. Informality In a discussion, the members should be made to feel comfortable and at ease to speak. An informal and cordial atmosphere encourages the fullest possible participation in the discussion, though group discussion is formal. Leadership The leader initiates and pilots the discussion steering through all troubles. In the absence of a leader, the discussion may run haywire, and the group might become chaotic.

9. Module 5 DPSR Communication Skill Class 11 27 th May 2024( 2p.m to 4p.m) Sem 2 BPT Types of Group Discussion 1.Topic Based 2.Timing of Topic 3.Case Based 1.Topic Based In this kind of group discussion, participants are expected to discuss a given topic. Especially in the case of the job selection process, participants are given multiple topics and the group can choose any one of them to discuss further. The choice of the final topic is based on the consensus among the group members.

10. Module 5 DPSR Communication Skill Class 11 27 th May 2024( 2p.m to 4p.m) Sem 2 BPT Timing of Topic The topic for group discussion could be announced either before the date of discussion or on the spot. Pre-announced topics give an opportunity to participants to prepare for discussion while on spot topic checks the presence of mind of the participants. In an on-spot situation, participants are given five to ten minutes to arrange their thoughts. Case Based Sometimes the participants are given a case to discuss upon. The case could be from a real-life situation or a hypothetical one and att the end of the case, a few questions are posed to the participants. \All the participants are expected to analyze the case properly and provide the most logical and innovative solution to the question.

11. Module 5 DPSR Communication Skill Class 11 27 th May 2024( 2p.m to 4p.m) Sem 2 BPT Process of Group Discussion Steps of the process of group discussion: Know the Purpose Decide Group Members Seating Arrangements Give Necessary Instructions Announcement of Topic Discussion Time Assessment Know the Purpose Before conducting a group discussion its purpose must be clear to everyone. A purpose could act as a guiding force that can keep the discussion on track and provide a basis for evaluating the effectiveness of the discussion. The purpose for discussion could range from discussing the applicability of a strategy to the selection of a suitable candidate.

12. Module 5 DPSR Communication Skill Class 11 27 th May 2024( 2p.m to 4p.m) Sem 2 BPT Decide Group Members In case many participants are there, they need to be divided into smaller groups. Take decision about the number of participants in a group and the number of groups. Eight to fifteen members per group is ideal for discussion. Seating Arrangements Proper seating arrangements need to be made. A good seating arrangement helps the participants to communicate effectively. As a rule, every member of the group must be in a position to look at and communicate with all the other members of the group. The popular seating arrangement styles are circular and semi-circular styles. Give Necessary Instructions The role of a moderator is to announce necessary instructions prior to the commencement of the discussion. These instructions are given to ensure the smooth conduct of the discussion. Instructions could be related to the time limit for discussion, general rules of conduct, etc.

13. Module 5 DPSR Communication Skill Class 11 27 th May 2024( 2p.m to 4p.m) Sem 2 BPT Announcement of Topic Announce the time and topic or provide the case for discussion. At this stage few minutes are provided to the participants to organize their thought. Permission to use pen and paper varies from moderator to moderator. Discussion Time At this stage, the moderator gives permission to start the discussion. All the participants try to present their viewpoints with supportive arguments on the given topic. One of the members initiates the discussion and others start pouring in their views Unless and until mutually decided, no particular sequence is followed to present the views. At the conclusion stage, one of the members takes initiative to summarize the discussion in the light of the purpose. Assessment Once the discussion is over the judges evaluate the performance of each member on pre-decided criteria. Such evaluation criteria might include group behavior, communication skills, leadership qualities, analytical skills, subject knowledge , etc.

14. Module 5 DPSR Communication Skill Class 11 27 th May 2024( 2p.m to 4p.m) Sem 2 BPT Do’s and Don’ts in Group Discussion Group Discussion plays a vital role in the admission process of top B-Institutes. Apart from knowledge and content which an individual puts while discussing, they also evaluate communication and group skills. Do’s of group discussion If you are starting the discussion, you must understand the difference between initiating and starting the discussion. Initiating refers to knowing an overall discussion and schedule of the group, whereas starting is speaking just for the sake of speaking. Speak in a good tone/ voice with clarity and avoid grammar mistakes; it will give you operational benefits. Since more than two people are involved in a group discussion, the most effective way to run a group discussion is to listen to what others have to say and understand why they are saying it. Try to make proper eye contact with the participant, and also participate actively and acknowledge more frequently. The best way to gather your thoughts in an organized manner is to write down your key points before starting a group discussion. In that way, you would never be lost while discussing because you will know what to say.

15. Module 5 DPSR Communication Skill Class 11 27 th May 2024( 2p.m to 4p.m) Sem 2 BPT Don’ts of group discussion Don't put your input randomly, try to put it strategically, and it should be well planned and structured. Don't be arrogant or overaggressive. This will reflect your poor interpersonal skills and negative attitude. Don't be inactive in GD; this may show that you are indifferent task at hand and not interested in the discussion. Don't point out any particular speaker and try to give respect to each participant in the group. Don't criticize anyone's point of view. Everyone has the right to dictate their points in-group, respect their points, and put yours in a polite manner. Don't indulge in the cross discussion when the main discussion is going on; try to manage every point. Don't try to monopolize the discussion; this may look like violating the essence of an open discussion. Don't get restless or harsh when someone counters your point. Normally, the discussion may get contradicted; try to put your facts and example which illustrate your point. Don't cross your legs or fold your arms or any informal gesture.