Effective Communication Skills.pptx.....

Communication Skill

1. Communication skill Techniques in Professional Development Stage 1 ROSEMARIE A. AGPOON, RGC Guidance Counselor

2. Activity Activity Title: “Message Relay: Decode & Deliver” Objective: To help students understand the importance of clarity, active listening, and feedback in the communication process. Setup: Divide the class into small groups (4–5 students each). Prepare a short message (2–3 sentences) related to a topic they’re studying. Only one student from each group receives the message from the teacher. Steps: Encoding & Delivery : The first student whispers the message to the next person in the group. Relay : Each student passes the message along until the last person receives it. Decoding & Feedback : The final student writes down what they heard and reads it aloud. Debrief : Compare the original message with the final version. Discuss what changed and why. Reflection Questions: 1. What helped or hindered the message from being passed accurately? 2. How did tone, body language, or assumptions affect understanding? 3. What strategies could improve clarity and listening?

3. What Is Communication? The process of exchanging information, ideas, thoughts, or feelings Involves a sender, message, medium, receiver, and feedback Both verbal and non-verbal

4. Elements of communication Sender Encoding Message Channel Receiver Decoding Feedback Noice Context

5. Elements of communication Sender Encoding Message Channel Receiver Decoding Feedback Noice Context

6. WHY IT MATTERS? Builds trust and understanding Helps prevent conflicts and misunderstandings Essential in leadership, teamwork, relationships, education, and daily life

7. CORE Elements of Effective Communication CLARITY CONCISENESS COHERENCE COURTESY ACTIVE LISTENING FEEDBACK

8. Verbal vs Non-Verbal VERBAL spoken or written words NON-VERBAL tone, facial expressions, gestures, posture, eye contact

9. Barriers to Effective Communication PHYSICAL PSYCHOLOGICAL SEMANTIC CULTURAL TECHNOLOGICAL noise, distance stress, biases language/jargon differences norms, traditions, context poor connectivity, over-reliance on digital tools

10. The Role of Active Listening Listen to understand, not just to reply Show you’re listening Don’t interrupt; ask clarifying questions Reflect and paraphrase to confirm understanding

11. Non-Verbal Cues That Matter Body language and gestures Eye contact Facial Expression Tone and pacing of voice Personal space

12. Digital Communication Etiquette Be clear and concise Think before you hit “send” Use proper grammar and tone (no all-caps unless you're shouting) Know when to switch to a call or face-to-face meeting

13. Communication Across Cultures Be mindful of cultural norms Avoid slang or idioms that may not translate Show respect and patience Adapt style to audience

14. Practice empathy and emotional intelligence Join discussions, speak in public, or take a communications workshop How to Improve Your Communication Skills Ask for feedback on how you communicate

15. KEY TAKEAWAYS Communication is more than just talking—it’s connection Listening is just as important as speaking Be clear, respectful, and aware of your audience Good communication is a lifelong skill worth investing in