What is an Emergency Situation?
Anemergencysituationisasudden,unexpectedeventthatposesanimmediatethreat
tolife,health,property,ortheenvironment,requiringurgentactiontopreventworsening
outcomes.Anyeventthatthreatenslifeorhealthandrequiresimmediateactiontosave
lives,preventharm,orreducedamage.
Key Features of an Emergency Situation
Sudden Onset –occurs quickly and often without warning.
Immediate Risk –threatens life, safety, or essential services.
Need for Rapid Response –requires quick decision-making and intervention.
High Stress Environment –causes fear, confusion, and emotional distress.
Limited Time and Resources –demands effective prioritization (e.g., triage in
healthcare).
Examples in Healthcare
Medical Emergencies: heart attack, stroke, respiratory failure, severe bleeding.
Accidents & Injuries: road traffic accidents, burns, falls, poisoning.
Disasters: earthquakes, floods, fires, pandemics.
Violence & Security Threats: armed conflict, terrorism, mass casualty events.
Difference Between Emergency and Disaster
Emergency → A critical situation that can usually be managed with local resources (e.g.,
cardiac arrest in a hospital).
Disaster → A large-scale emergency that overwhelms local resources and requires
external assistance (e.g., earthquake destroying a city).
Main Goals of Emergency Psychology During Emergencies
Ensure Safety and Stability
Reduce panic, fear, and chaos.
Help individuals feel physically and emotionally safe.
Provide Immediate Psychological Support
Offer Psychological First Aid (PFA) to reduce acute stress.
Stabilize emotional reactions (shock, fear, grief).
Promote Adaptive Coping
Encourage calm, rational decision-making under stress.
Teach simple coping skills (breathing, grounding techniques).
Prevent Long-Term Psychological Problems
Reduce the risk of Post-Traumatic Stress Disorder (PTSD), depression, and anxiety.
Early intervention helps minimize chronic mental health consequences.
Support Communication and Information Sharing
•Provide clear, honest, and timely information to reduce uncertainty.
•Counter rumors, misinformation, and panic behaviors.
Strengthen Social Support and Resilience
•Connect individuals with family, community, and health resources.
•Encourage teamwork and mutual support during crisis.
Assist Vulnerable Populations
•Give extra care to children, elderly, disabled, and those with pre-existing mental health conditions.
•Ensure no group is left behind.
Support First Responders and Healthcare Workers
•Prevent burnout and compassion fatigue.
•Provide stress management and emotional support for staff.
Key Concepts
Stress and Crisis Reactions
Acute Stress Response (“fight, flight, freeze”) –the body’s immediate reaction to threat.
Crisis Reaction Phases –shock, denial, emotional response, reorganization.
Psychological First Aid (PFA) –providing immediate emotional support and stabilization.
Trauma and Post-Traumatic Stress
Critical Incident Stress –intense psychological distress after emergencies.
Post-Traumatic Stress Disorder (PTSD) –long-term impact of trauma.
Resilience and Recovery –factors that help individuals adapt after trauma.
Cognitive and Emotional Responses in Emergencies
Fear, anxiety, confusion, and helplessness.
Risk perception and decision-making under stress.
Panic behavior vs. adaptive coping strategies.
Psychological Needs in Emergencies
Safety and Security –establishing a sense of physical and emotional safety.
Information –clear, honest communication reduces fear and uncertainty.
Support Systems –family, peers, community, and professional help
Vulnerable Populations
Certain groups are more at-risk during emergencies:
Children and adolescents
Elderly
People with pre-existing mental health conditions
Healthcare workers and first responders
Role of Healthcare Professionals
Recognizing early signs of psychological distress.
Providing emotional stabilizationand reassurance.
Referring patients for specialized mental health care when needed.
Supporting team resilienceand preventing burnout
Psychological First Aid (PFA) Principles
The WHO and Red Cross recommend:
Look –assess safety, needs, and risks.
Listen –hear concerns, fears, and priorities.
Link –connect people with information, services, and support.
Long-Term Considerations
Community mental health recovery programs.
Prevention of chronic psychological issues (e.g., PTSD, depression).
Building resilience through preparedness and training.