Emotional intelligence

Meaning and concept of Emotional Intelligence, characteristics, EI Competencies and behavioral indicators, role of teachers in promoting emotional intelligence in students.

1. Emotional Intelligence Dr. Manju N. D Assistant Professor SVK National College of Education Shimoga -577201

2. Emotional Intelligence The term “Emotional Intelligence” was first coined by Salovey of Yale University and Mayer of the University of New Hampshire in 1990. They described Emotional Intelligence as a form of social intelligence that involves the ability to monitor one‘s own and other‘s feeling and emotions, to discriminate among them, and to use this information to guide one‘s thinking and action.

3. Meaning and Concept of Emotional Intelligence The term  emotional intelligence  was popularized in 1995 by psychologist and behavioral science journalist Dr. Daniel Goleman in his book,  Emotional Intelligence . Dr. Goleman described emotional intelligence as a person's ability to manage his feelings so that those feelings are expressed appropriately and effectively. According to Goleman , emotional intelligence is the largest single predictor of success in the workplace.

4. Emotional intelligence  ( EI ), also known as  Emotional quotient  ( EQ ) and  Emotional Intelligence Quotient  ( EIQ ), is the capability of individuals to recognize their own emotions and those of others, discern between different feelings and label them appropriately, use emotional information to guide thinking and behavior, and manage and/or adjust emotions to adapt to environments or achieve one's goal(s)

5. According to Freedman “Emotional Intelligence is a way of recognizing, understanding, and choosing how we think, feel, and act. It shapes our interactions with others and our understanding of ourselves. It defines how and what we learn; it allows us to set priorities; it determines the majority of our daily actions. Research suggests, it is responsible for as much as 80% of the “success” in our lives”.

6. Characteristics of emotional intelligence Daniel Goleman , an American psychologist, developed a framework of five elements that define emotional intelligence: Self awareness: People with high EI understand their emotions and they don’t let their feelings rule them. They know their strengths and weaknesses, and they work on these areas so they can perform better. 2. Self regulation: This is the ability to control emotions and impulses. People who self regulate typically don’t allow themselves to become too angry or jealous, and they don’t make impulsive, careless decisions. They think before they act.

7. 3. Motivation: People with a high EI are willing to defer immediate results for long-term success. They are highly productive, love a challenge, and are effective in whatever they do. 4. Empathy: This is the ability to identify with and understand the wants, needs, and viewpoints of those around you. Empathetic people avoid stereotyping and judging too quickly, and they live their lives in an open, honest way. 5. Social skills: People with strong social skills are typically team players. Rather than focus on their own success, they help others to develop and shine. They can manage disputes, are excellent communicators, and are masters at building and maintaining relationships.

8. EMOTIONAL INTELLIGENCE COMPETENCIES AND BEHAVIOURAL INDICATORS The five emotional competencies included in the Administrative Competency Framework are designed to identify those behaviours that indicate an individual’s ability to perceive, identify and manage emotion, in them self and in others. 1. Understanding Yourself: Possesses a strong sense of own self-worth and capabilities Has a guiding awareness of own objectives, values and goals Understands the links between own feelings and what is subsequently thought, said or done Reflective, open to learning from previous experiences Open to candid and honest feedback, new perspectives, continuous learning and self-development Self-confident, self-assured, decisive and able to make decisions despite uncertainty and pressures

9. 2. Understanding Others Senses and seeks to understand others’ feelings and perspectives, and takes an active interest in their concerns Anticipates and understands the needs of the internal/external customer Supports others to develop, and acknowledges their strengths and accomplishments Respects and relates to people from varied backgrounds, Challenges bias and intolerance Is sensitive to informal power structures, key relationships and social networks

10. 3. Managing Yourself Maintains self-control and stays composed and focused in situations of pressure or stress Maintains standards of honesty and integrity, act ethically and builds trust through reliability Conscientious, accepts responsibility for managing own performance, actions and emotions Is flexible, and can adapt to changing situations or in response to obstacles Displays initiative and optimism

11. 4. Managing Your Relationships with Others Demonstrates effective tactics of persuasion and influence Fosters open and honest communication, and seeks mutual understanding Leads by example, and guides the performance of others Challenges the status quo and acknowledges/champions the need for change Can handle difficult situations and people with diplomacy and tact Cultivates and maintains extensive formal/informal networks, and seeks out mutually beneficial relationships Works with others towards shared goals

12. 5. Motivating Yourself Results-orientated, with a high drive to meet their personal objectives and standards of excellence Aligned to the goals of the University Uses initiative to recognise and acts on opportunities to create benefit or advantage Persists in pursuing goals despite challenges, obstacles or setbacks Is driven by hope of success rather than fear of failure

13. Role of Teachers in Promoting Emotional Intelligence Teachers playa very important role in a student's life. It is to a great extent, the teachers who decide the shape a student's life will take. So it is very necessary to be adequately equipped with resources that will make the teacher a perfect role model to the students. Today's teachers should be able to demonstrate good intellectual, moral, emotional, social development and promote the same among the students.

14. Teaching is the profession that shapes education. It is the essential profession, which makes all other professions possible, well- qualified, caring and committed. Teachers will improve curricula, assessments, safe school and highest standards in the world. Emotional intelligence is the ability to recognize the emotions, their relationships, to reason out and solve the problems. Teachers' goal is to provide an atmosphere where flow occurs easily and the students are totally engaged in learning. Here teaching plays a vital role in developing emotional intelligence among students. Professional success mainly depends upon the combination of the two, the intelligence and skills, one possess in our work.

15. Professionalism demands teachers to be innovative in their attitude, flexible in their approach, always refreshing themselves with the day to day development in their subject area. At the same time they should be capable of recognizing the value of human potentials, understanding the diverse needs of learners and provide enriched environment for their growth. In essence, the dream of learning society becomes real only when the teachers are well equipped with moral, professional, emotional, intellectual, and practical and communication skills. Therefore teachers must do extra efforts promote to emotional intelligence among their adolescent students. The teacher has to create emotional atmosphere in the classrooms.

16. Thank you…..