The presentation defines Emotional Intelligence (EI) in communication as the ability to recognize, regulate, and articulate one's emotions effectively while navigating interpersonal interactions with wisdom and empathy.
Key Components of Emotional Intelligence
The core components of emotional i...
The presentation defines Emotional Intelligence (EI) in communication as the ability to recognize, regulate, and articulate one's emotions effectively while navigating interpersonal interactions with wisdom and empathy.
Key Components of Emotional Intelligence
The core components of emotional intelligence are:
Self-regulation: The ability to control your emotions and impulses and to think before you act.
Self-awareness: The ability to recognize and understand your own emotions, values, and strengths and weaknesses.
Social awareness: The ability to build relationships, communicate effectively, and resolve conflict. (Note: Social awareness is sometimes described as relating to social skills in other EI models).
Empathy: The ability to understand and share the feelings of others.
Motivation: The drive to achieve your goals and to persevere in the face of challenges.
Advantages of Emotional Intelligence
Developing EI offers several benefits:
Stronger Relationships
Effective Communication
Enhanced Stress Management
Greater Leadership Potential
🗣️ Different Styles of Emotional Communication
The presentation outlines four primary styles of emotional communication:
Assertive Communication: This is considered a healthy communication style where you express yourself clearly and directly, while still being respectful of others.
Passive Communication: An indirect style where you avoid expressing your needs or opinions. People using this style may mumble or appear withdrawn.
Aggressive Communication: A forceful and disrespectful style where you express your needs at the expense of others. This may involve yelling, insults, or blaming.
Passive-Aggressive Communication: A two-faced style where you express anger or frustration in an indirect way. Examples include saying one thing but meaning another, sarcasm, or being condescending.
The final section briefly touches on improving communication across various types: General, Verbal, Nonverbal, and Written Communication.
Size: 2.62 MB
Language: en
Added: Oct 30, 2025
Slides: 17 pages
Slide Content
Emotional Intelligence In Communication IBRAHIM MOHAMED Nisath Csd 21 Bcas campus kalmunai
Emotional Intelligence In Communication workshop members Mohamed Nisath Mohamed Riham Mohamed Niham
Emotional Intelligence In Communication What is emotional intelligence communication The ability to recognize, regulate, and articulate one's emotions effectively while navigating interpersonal interactions with wisdom and empathy.
Key components Self-regulation Self-awareness Social awareness Empathy Motivation
1. Self- regulation This is the ability to control your emotions and impulses and to think before you act.
2. Self awareness This is the ability to recognize and understand your own emotions, values, and strengths and weaknesses.
3. Social awareness This is the ability to build relationships, communicate effectively, and resolve conflict.
4. empathy This is the ability to understand and share the feelings of others.
5. motivation This is the drive to achieve your goals and to persevere in the face of challenges.
Advantage of emotional intteligence Stronger Relationships Effective Communication Enhanced Stress Management Greater Leadership Potential
Different Style of Emotional communication Assertive Communication Passive Communication Aggressive communication Passive-Aggressive Communication
Assertive communication This is a healthy communication style where you express yourself clearly and directly, while still being respectful of others.
Passive Communication This is an indirect communication style where you avoid expressing your needs or opinions. People who use passive communication may mumble or appear withdrawn.
Aggressive communication This is a forceful and disrespectful communication style where you express your needs at the expense of others. People who use aggressive communication may yell, use insults, or blame others.
Passive-Aggressive Communication This is a two-faced communication style where you express anger or frustration in an indirect way. People who use passive-aggressive communication may say one thing but mean another, or they may be sarcastic or condescending.
Improving Communication General Communication Verbal Communication Nonverbal Communication Written Communication