Emotional Intelligence PowerPoint

Emotional Intelligence PowerPoint

1. You’re not too young for emotional intelligence Human Resources Department Wednesday, May 6, 2020

2. Learning Objectives By the conclusion of this training, interns will be able to: Define emotional intelligence Identify and define common emotions Use strategies to overcome negative thinking

3. What Are Emotions? Emotions are specific reactions/responses to a particular event or events. Afraid Angry Happy Excited Stressed

4. What is Emotional Intelligence? Emotional Intelligence (EQ) refers to: Recognizing our feelings and those of others Motivating ourselves Managing relationships (personal and professionally)

5. What is the “Thinking Brain”? Part of the brain for learning and using self-management skills  Enables us to judge and plan what type of response we use when we are emotional 

6. Defining emotional intelligence Emotions Thinking Brain EQ

7. Do you think thoughts play a role in your behavior ?

8. Stinkin’ thinkin’ Negative ways we think out situations How we see ourselves and others 

9. What’s your problem?

10. All or nothing thinking Known as “Black-and-White Thinking” Manifests as an inability or unwillingness to see shades of gray Viewing things in terms of extremes – something is either fantastic or awful; you are either perfect or a total failure

11. overgeneralizations Leads to overly negative thoughts about oneself and one’s environment based on only one or two experiences Takes one instance or example and generalizes it to an overall pattern For example, a student receives a C on one test and concludes she is stupid and a failure

12. Mind reading The inaccurate belief that we know what another person is thinking What Ashley believes Toni is thinking: “ Look at them, I bet they think they know me .” What Toni is actually thinking: “ I can’t believe I gained 10 lbs !” “When are new the Jordan’s dropping?”

13. Magnification or minimization Exaggerating the importance or meaning of things Minimizing the importance or meaning of things

14. Should statements Statements that you make to yourself about what you “should” do, what you “ought” to do, or what you “must” do. They can also be applied to others, imposing a set of expectations that will not sometimes be met.

15. Personalization Involves taking everything personally or assigning blame to yourself with no logical reason to believe you are to blame For example: “It’s my fault” “If only I…”

16. Always being right Belief that we must always be right, correct, or accurate Idea that we could be wrong is absolutely unacceptable, and will fight to prove that we are right

17. How to develop your eq Self-awareness In tune with yourself and how you feel in any given situation Self-regulation Know your values (what’s important to you) Hold yourself accountable “Oops, I shouldn’t have said or I should’ve phrased that differently” Motivation Know your “why” Know what brings you joy (of course not at another’s expense) Empathy Being able to put yourself in another’s position Understand their perspective Social skills Learn how to deal with conflict Learn how to praise others Develop your communication skills

18. Human Resources Department Contacts Benita Ransom Human Resources Director 404-687-3588 Fabienne Niles Organization & Employee Development Manager 404-371-4937 Jami Mack Employee Development Trainer 404-371-2107 Ashley Swan Employee Development Specialist 404-371-2849 Karen Grant Human Resources Specialist 404-371-2320