EMOTIONAL INTELLIGENCE.pptx social behaviours

EI

1. EMOTIONAL INTELLIGENCE

2. Emotional Intelligence (EI) Emotional intelligence is pinpointed as a key leadership trait . While it is not the basis for recognition or promotion in most business organizations, it is a critical component in exemplary performance. It is high EQ that kicks up the technical skills and allows executives to think of more creative solutions. Originated from the concept of social intelligence ( Thorndike1920 ) EI is based on person’s capability to adapt and regulate emotions of self and others . Meyers (1999) defines Emotional Intelligence as “an ability to understand and manage people to act wisely in human relations”

3. EMOTIONAL INTELLIGENCE (EI): “Capability of individuals to recognize their own emotions and those of others, discern between different feelings and label them appropriately, use emotional information to guide thinking and behaviour and manage emotions to adapt to environment or achieve one’s goals” DANIEL GOLEMAN

4. Teamwork Leadership Skill Conversation Skills Human Emotions Motivation Self Awareness Empathy

5. MODELS OF EI Daniel Goleman’s model- Mixed model of Ability EI and Traits EI Traits model developed by Konstantin Vasily Petrides Ability model developed by Peter Salovey & John Mayer

6. The EQ Model: Ability Model The ability model is an EQ model developed by Yale’s Peter Salovey It is based on four individually standing yet interconnected emotion related abilities. when combined, they can basically measure the level of emotional intelligence that an individual has. 1. Emotional Perception 2. Use of Emotion 3. Understanding Emotions 4. Managing Emotions

7. Emotional Intelligence Trait Model Adaptability Assertiveness Emotional Expression Emotional Management Emotional Perception Emotional Regulation-Impulsiveness, Relationships, Self-Esteem, Self-Motivation, Self-Awareness

8. The EQ Model: Mixed Model Intelligence Five specific components of EI that help buoy your ability to function with better emotional stability, covered in the David Goleman model of EQ Self-Awareness Self-Control Motivation Empathy