viii preface
Peter Meyers, Steve Myers, James Rafferty, Geoff Thompson, Jim Weisser, Audra
Wolfe, and JoAnne Yates. Jean Marie Linhart provided statistical support, while
Denise Wernikoff wandered down some unproductive alleys so I did not have to.
Many people in Japan enhanced the value of my visits there by graciously
arranging appointments, translating, accompanying me, and otherwise kindly
going out of their way to help me. In particular, I want to acknowledge the in-
valuable assistance of Yakup Bektas, Masanori Kaji, Eiichi Matsumoto, Hideto
Nakajima, Hiroshi Oda, Eiichi Ohno, Hitoshi Omori, and Yuzo Takehashi.
When listening to me describe my research on Russian electrification, people
interrupted to ask my thoughts on contemporary Russia. When describing this
research, however, listeners often interrupted me with “Let me tell you my fax
story.” Even decades later, many people still vividly remembered their first en-
counter with a fax machine, a device that seemed almost miraculous to them.
Not surprisingly, interviews provided a personal window on users that documents
rarely recorded and access to the insights of engineers, managers, and industry
analysts. As well as being generous with their time, many people lent me reports,
newsletters, sales manuals, and other materials they had written or acquired in
their fax careers.
I am very grateful to the following who discussed faxing or otherwise assisted
me: Kazunori Ariki, Takayuki Arimura, Kunihiko Asakura, Oskar Blumtritt,
Dennis Bodsen, Tony Borg, William Caughlin, Tom Colbert, Matthew Con-
nally, Steve Cotler, Leonard David, Frank DiSanto, David Duehre, Robert
Dujerric, Matthew Edmund, Jeff Eller, Tadashi Endo, Toshiaki Endoh, Larry
Farrington, Richard Forman, Jun Fukami, Kazuhiro Fukuda, Eric Gan, Eric
Giler, Greg Glassman, Norihiro Hagita, Takehiko Hashimoto, Yoshiaki Hayashi,
Hiroshi Hirai, Hiro Hiranandani, S. K. Ho, Jim Imamzade, Satoshi Ishibashi,
Ayuko Ishigawa, Akio Ishikawa, Sadayuki Ito, Mitsuo Kaji, Osamu Kamei, Hajime
Karatsu, Koichi Karube, Sadamoto Kato, Maury S. Kauffman, Takashi Kawade,
Mitsuru Kawasaki, Nick D. Kenyon, Iida Kiyoshi, Kazuo Kobayashi, Noboru
Kobayashi, Kohshi Komatsuzaki, Kazumi Komiya, Mindy Kotler, Denis Kru-
sos, Keijiro Kubota, Mitsuo Kurachi, Ryoko Kurata, Terrie Lloyd, Jim MacKin-
tosh, Masahiro Maejima, Hank G. Magnuski, Tsuguhiro Matsuda, Akio Matsui,
Mitsuji Matsumoto, Ken McConnell, Kaji Mitsuo, Yukikazu Mori, Tetsuro
Morita, John Morrison, Chiaki Motegi, Takayuki Naitoh, Fumiharu Nakayama,
Toshiya Nakazawa, Shinitsu Narazaki, Jeff Neff, Hisatomo Negishi, Mitsuru
Nishiyama, Mutsuo Ogawa, Kunio Ohtake, Hiroshi Okazaki, Yuji Okita, Kenji
Onishi, Masayoshi Orii, Skipp Orr, Judy Pisani, Alan Pugh, James Rafferty, Dave
Rampe, T. R. Reid, Garvice H. Ridings, Laurel Rodd, Lisa Rosenberg, Masa-