Listening skills
F. Y. B. A. Semester:1
Government arts college vallbhipur
Proficiency in English language
By goswami krupali
Unit 1
listening skills
Presentation
Table of content
1- definition & process of listening
2- advantage of listening
3- type of listening
4- active listening
Enhances
communication
Builds relationship
Aids in problem -
solving
Facilitates learning
1. Definition &process of
listening
Importance of listening skills
1.Receiving
2.understanding
3.remembering
4.Evaluating
5.responding
2. Process of
listening
2. Advantage
of listening
Enhanced learning
Conflict resolution
Improved relationship
Effective communication
4
3
2
1
4. Active
listening
Paraphrasing
reflecting
clarifying
summarizing
Build trust
enhances
understanding
encourages
openness
promotes problem-
solving
Techniques of active listening Benefits of active listening