Harvard Kennedy School Intranet - KNET value proposition

Value Proposition for Harvard Kennedy School Intranet - KNET

1. PRE-CLASS EXERCISE 2
DPI 662A: DIGITAL GOVERNMENT: TECHNOLOGY, POLICY, AND
PUBLIC SERVICE INNOVATION
VUGAR ADIGOZALOV

2. CONTENTS
1. Complete the Value Map of the Value Proposition
canvas for KNET(pages 10-25 of the Value
Proposition Design book),
2. Created a map of all stakeholders involved in
KNET.

3. KnetistheHKSintranet,which
hasusefulinfofromadministrative
departmentsandCentersatHKS.
WHAT IS KNET?
HARVARD KENNEDY SCHOOL

4. VALUE MAP

5. GAIN CREATORSPAIN RELIEVERSPRODUCTS AND SERVICES
CUSTOMER PROFILING

6. PRODUCTS AND SERVICES
ESSENTIALSNICE TO HAVE- +
HKS AdministrationResearch centers
Degree Programs
& Student Affairs
Non-Degree
programs
Quick Links:
HKS People
Directory
Spacebook
JACK
Change HKS
Password
Canvas
HUDS Cafe
Menu
my.harvard
PeopleSoft
Feautured & HKS
Announcements
Upcoming Events
Community news
and norms
In the News

7. PAIN RELEIVERS
ESSENTIALSNICE TO HAVE- +
Popular sites
Spring Courses
Course Evaluations
Registrar's Site
Office of Financial Services
Information Technology
Career Advancement
Library & Knowledge
Services
Quick Links:
HKS People
Directory
Spacebook
JACK
Change HKS
Password
Canvas
HUDS Cafe
Menu
my.harvard
PeopleSoft
EMERGENCYCONTACTS
HKS AdministrationResearch centers
Degree Programs
& Student AffairsUpcoming Events

8. GAIN CREATORS
ESSENTIALSNICE TO HAVE- +
Surveasareferencepointfor
courseinformationandalso
courseevolutioninordertomake
decision.
Accesstoworkfilesand
softwares,templates
andmanyothers.
Getthelatestnewsand
beupdatedoncoming
events.
Accesstoallservicesat
HKSdirectlyorindirectly
viacatalogueandlinkings
Accesstodifferent
studentorganization
andgroups
PeoplesFinder
(KHSDirectory).

9. STAKEHOLDER MAP

10. STAKEHOLDER MAP
AUTHORITY
INTEREST
Alumni Relations &
Resource Development
Students
(The End User)
Dean's OfficeHuman
Resources
Harvard Kennedy School
(Management)
Information
Technology
Library &
Knowledge
ServicesSecurity
Office of Diversity,
Inclusion & Belonging
Student
Unions
Design and
Development
team

11. THANK YOU !