How to file Consumer Complaint against Airtel.pdf

23 views 6 slides Oct 10, 2024
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About This Presentation

There are a number of categories in India under which you can file an Airtel complaint. These include errors in billing, outages in service, subpar customer support, unapproved activations, and delays in money refunds brought on by customers' deceptive advertising claims against corporations who...


Slide Content

How To File
Consumer
Complaint
against Airtel

There are a number of categories in India
under which you can file an Airtel complaint.
These include errors in billing, outages in
service, subpar customer support,
unapproved activations, and delays in money
refunds brought on by customers' deceptive
advertising claims against corporations who
break contracts and violate privacy
agreements.
Introduction

Here are a few methods for filing a consumer complaint against
Airtel in India:
When can I file a complaint with Airtel?
Wrong billing
Service disruptions
Poor customer service
Unauthorized services
Refund issues
False advertisements
Privacy
Contractual breaches

Where can I go to lodge a
complaint with the Consumer
Court, TRAI, or Airtel?
Make a call to Airtel Customer Care
first. Take it to the Consumer Court or
the Telecom Regulatory Authority of
India (TRAI) if it is not resolved.
Depending on the type of complaint
you have against Airtel, file it with the
Consumer Court or TRAI:
TRAI
Consumer Court

What should be kept in mind when
submitting a consumer court case?
The following advice should be kept in mind
before filing a complaint in a consumer court:
Documentation
Specific Complaint
Jurisdiction
Legal Representation
Evidence