IS_15883_Part9_Communication management -225CE6009-SONU KUMAR.pptx

roshankumarsah020220 0 views 21 slides Oct 16, 2025
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IS 15883 (Part 9): 2018 Construction Project Management ( Communication Management ) 1 Coordinator Dr. KISHOR BHAGWAT (NIT ROURKELA) Presented by SONU KUMAR 225CE6009

Scope Guidelines for communication management in construction project management. Covers from approval stage to commissioning and handover. To be read with other parts of IS 15883. 2

Need for Communication Management Transfer of information like knowledge, processed data, skills and technology among project participants. Effective communication essential for time, cost, and quality control. Good communication between people plays a big role in the success of any work and relationships. Ensures clear and timely Information flow Enhances coordination across project phases 3

Categories of Communication Inter-office communication : communication between head office team of participating organizations . Intra-office communication : communication between branch offices of respective participating organizations or between their head office and branch offices . Site communication : communication between project sites and head offices of participating organizations. Intra-site communication : within project site teams. Communication with statutory bodies. 4

Modes of Communication Traditional methods: paper, mail, fax, couriers, etc. Electronic methods: Email, networks, cloud storage. Online collaboration systems for real-time, secure information sharing. 5

Communication Methods Verbal communication :(Verbal communication is most common form of communication and most difficult to capture on permanent records and creates greatest opportunity for misunderstanding .which is followed by written confirmation. ) Written communication ( letters, memos, reports etc . ) Electronic communication (emails, video conferencing). Collaboration platforms ( Online collaboration systems in construction projects provide a uniform system of communication for multiple stakeholders and ensure that a common taxonomy is applied to documents and project processes . ). 6

Drawings and Documents Documentation and communication between multiple parties are at the core of a construction or engineering project. Good management of written information in documentation can determine project cost, completion time, risk profile and financial success . Project-specific communication documents like request for information/inspection ( RFI ) , reports, diaries, registers . 7

Communication Management Plan Team structure for communication management depends on project size, characteristics, and criticality. For small to medium projects → planning handled by project-in-charge or project manager . For large and critical projects → planning handled by a specialized in-house team or consultants . After planning, all project team members are responsible for ensuring stakeholder communication follows the plan. 8

Implementation & Monitoring Establishing systems : Systems need to be setup for facilitating communication management as per the ‘communication management plan’ prepared. Managing drawings, documents, and meetings. Auditing communication processes regularly. Updating communication management plan as needed . 9

Post Construction Review Collation and archiving of all communication. Final communication audit. Project completion report including lessons learned . 10

Benefits of Effective Communication Pre-construction: structured communication, real-time sharing of drawings, streamlined clarifications. Construction: streamlined file distribution, contract documentation management, productivity gains, reduced risks. Commissioning & Handover: accurate as-built drawings, certification management, documentation handover . 11

Team for Communication Management Small projects: project-in-charge or project manager plans communication. Large projects: specialized in-house/consultant teams. All team members responsible for implementing the plan. 12

Communication Requirement Analysis Identify stakeholders and groups (marketing, engineering, MEP, etc.). Define relationships using RACI chart (Responsible, Accountable, Consult, Inform). Assess logistics, information needs, formats, and periodicity. Ensure information is not conflicting and feasible to implement. 13

Assessment of Communication Technology Interoperability of software used by consultants and teams. Connectivity issues for remote sites. Confidentiality of information (ISMS framework, secure platforms). Security classification: admin, organization, document-level, user access. 14

Retention & Archiving Drawings/documents have lifecycle for retention, destruction, or transfer. Retention: preserve for specified period ensuring authenticity and usability. Destruction: shredding, burning, secure deletion, audit trails maintained. Transfer: to other organizations, archives, or storage facilities. 15

System Finalization Finalize communication technology and protocols. Adopt uniform systems across all organizations. Evaluate feasibility: critical project only vs. enterprise-wide solution. Prepare system description plan and budget. 16

Implementation of Communication Plan Contractual clauses for communication protocols. Assessment of hardware/software/processes. Staff training and system upgrades for adoption. Project manager as focal point for internal communication. 17

Meetings Management Types: kick-off, periodic, emergency meetings. Agendas circulated in advance; minutes documented and shared. Helps ensure transparency and participation . 18

Communication Monitoring & Audit Regular audits (quarterly/annual) at site and head office. Check information generation, retention, transfer, archiving. Audit issues log for disputes, delays, or errors. Prepare communication management audit report. 19

Post-Construction Stage Collate and archive all communication data. Conduct post-construction audit. Prepare completion/closure report with lessons learned. 20

THANK YOU 21
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