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The Reason(s) for Payment Failure:
1. Bad internet connection
2. Authorization failure
3. Authentication failure – Wrong details entered
4. Delayed notification
5. Payment gateway failure
When a payment fails while paying the application fees, there could be two cases
1. The amount is not debited –
In this case, you might receive a message from your bank that the payment was not be
processed.
2. The amount is debited –
In this case, you might receive a message from your bank that the payment was
processed and the amount will be debited (a transaction fails on the receiver's side, but the
payment gets debited from the user's account). In such cases, the amount gets automatically
refunded by the bank within 45 working days. Most banks don't notify users in case of
refunds, so be sure to check your statement to ensure that the refund has come.
In the meantime, you can go ahead and make the fresh payment again
In case it's been long and the money still hasn't been refunded, do send us a message to
the following email id and let us know. The status of the refund will be intimated.
Kindly mention the following details to inform the status of refund.
1. Application sequence No/User ID : ____________________________
2. Name of the Candidate : ____________________________
3. Transaction ID No : ____________________________
Email Id:- 1)
[email protected]
2)
[email protected]
Representation to any other email.id will not be entertained under any circumstances.
PAYMENT FAILURE CASES