Lacey Hall Resume

1. 1
Lacey Hall, RDH _____ [phone]
3813 N Chatterton Place, Boise, ID 83713 [email protected]
Objective: Obtain a position that allows refinement of current expertise level and development
of additional skills all within Health Care Administration.
Relevant Skills and Experience:
·Sales/Marketing
·Office management.
·Able to represent an organization to investors, governing boards, and the public.
·Budget setting experience for private practices.
·Determine the need for health services within communities.
·Capable of making organization-level changes when necessary.
·Direct and coordinate the activities of a facility in a private practice setting.
·Regular communication with staff and department heads.
·Experience evaluating reports such as cost/spending, access to care, and patient-provider
ratios.
·Up to date on new health laws and government regulations.
·Approaching graduation with a Bachelor Degree in Health Care Administration.
Professional Experience:
Willamette Dental Group – Meridian, ID 2008 – present
Dental Hygienist/Patient Service Representative
Responsibilities:
·Supervision of patient service representatives and dental assistants.
·Communicate with staff, doctors, senior management, and director of operations
regarding operations and needs.
·Actively participate in marketing Willamette Dental Managed Care by working directly
with the marketing department for benefit fairs and broker conventions.
·Determine the need for health services by researching alternative options for patients
within the community such as Fort Boise, Genesis World Mission, Give Kids a Smile
Campaign, and volunteer for sealant/preventative dentistry clinics.
·Responsible for quality health care services within clinical dental hygiene.
·Hire and evaluate staff.
·Set goals for quality and ensure those goals are met.
·Coordinate procedures for patients and providers.
·Currently participating in research study collecting evidence based data.
·Patient education concerning periodontal disease prevention, progression, contributing
factors, and oral hygiene instruction.
Lacey Hall

2. 2
·Held Safety Coordinator title from 2009-2011 ensuring safe and accessible equipment
and readying the organization to handle an emergency.
Professional Experience (Continued):
Small Smiles – Boise, ID 2007-2008
Dental Hygienist/Office Manager
Responsibilities:
·Managed dental assistants and fellow hygienists.
·Promoted community health education programs such as oral hygiene presentations to
schools and daycares.
·Provided clinical hygiene services for low income children.
·Public relations/Marketing with healthcare professionals and business owners.
·Created work schedules and made staff assignments.
Kyle Poppleton, DDS – Twin Falls, ID 2000-2004
Receptionist
Responsibilities:
·Supervised front office and billing staff.
·Budget setting.
·Carried out daily activities to run the office including scheduling of appointments,
organizing daily events, accounts payable and accounts receivable, submitting insurance
claims, collections, and greeting patients at time of service.
Education:
·University of Phoenix –Bachelor Degree in Health Care Administration - Currently
enrolled anticipated graduation 12/2014
·Apollo College Boise, ID – AAS Dental Hygiene 2007
·Clark College Vancouver, WA – Restorative Dental Hygiene 2007
·College of Southern Idaho Twin Falls, ID – 2004
Professional Licensure:
Idaho State Dental Hygiene 2007 – Current
Idaho Real Estate License2014
Lacey Hall