Vocabulary Part 1. Read the language in the boxes and discuss: a. how the sentences could be completed; b. what the follow-on sentence or comment might be; c. in what kind of negotiation you might use these sentences.
Part 2. Read the phrases and idioms below and match them with their definitions Vocabulary
Part 3. Complete the sentences with the correct phrases. Vocabulary
Vocabulary. Part 3. Answers
Video activity https://www.youtube.com/watch?v=Z3HJCQJ2Lmo
Speaking Part 1. Answer the question below Share a time when you had to negotiate with someone. Describe the situation and the results. Part 2. Role Play with card Students A and B, read Character card and role information card. Student C is the observer and should listen carefully, making notes throughout the negotiation. Using the observer’s notes, reflect and comment on how well students carried out the negotiation.
role information cards
Character cards
Character cards
Character cards
the observer’s notes
Reading Part 1. Take set of cut-up paragraphs of a text and then spend around five minutes matching the paragraphs with the questions in Warm up1.
Reading. Part 1. Answers
Part 2. Relationship-building techniques Match the techniques for building relationships on the left with the explanations on the right. Reading
Speaking 2. Part 1. Dialogues Fiona Jackson is in Munich to negotiate the sale of up to five large industrial packaging machines to a large manufacturing company. Read these three extracts from her conversation with Hans Braun, the Director of Operations. Answer the questions for each extract . Extract 1. How do Hans and Fiona flatter each other? What adjectives do they use? How do they respond to each other’s flattery? What grammatical structure do they both use? Why do you think they focused on flattering each other’s companies?
Speaking 2. Part 1. Answers Extract 1. How do Hans and Fiona flatter each other? What adjectives do they use? How do they respond to each other’s flattery? What grammatical structure do they both use? Why do you think they focused on flattering each other’s companies?
Extract 2. 4. What do you think of Hans’s opening question? How else could he start a conversation to find things in common? 5. How many things in common did they find? 6. What phrases do they use to show interest? 7. What techniques did they use to echo what the other person said? 8. What example of generosity and gratitude is in the conversation? 9. How easy would it be for Hans and Fiona to continue this conversation? Why?
Extract 2. 4. What do you think of Hans’s opening question? How else could he start a conversation to find things in common? 5. How many things in common did they find? 6. What phrases do they use to show interest? 7. What techniques did they use to echo what the other person said? 8. What example of generosity and gratitude is in the conversation? 9. How easy would it be for Hans and Fiona to continue this conversation? Why?
Extract 3. 10. What is the main example of generosity in this conversation? 11. How does Hans add a personal touch? 12. How does Fiona express gratitude? What do you think of the two techniques she uses?
Extract 3. 10. What is the main example of generosity in this conversation? 11. How does Hans add a personal touch? 12. How does Fiona express gratitude ? What do you think of the two techniques she uses?
Speaking. Part 2. Practice Work in pairs . Use these ideas to role-play similar conversations. Invent any details you need (e.g. the name of the city). Try to use the six relationship building techniques as often as you can – but make sure you don’t sound artificial! Try to keep each conversation going for at least two minutes. When you’ve finished, swap roles and repeat the role-plays.
Listening https ://english-practice.net/practice-listening-business-english-exercises-for-b1-logistics/#google_vignette A. Listen as Anne opens the negotiation with Anders, and answer the questions. 1 Why does Anne apologise to Anders at the beginning of the meeting? 2 What does Anne suggest are the main items to negotiate? 3 How does Anne suggest that they start the negotiation, and why?
Listening https://english-practice.net/practice-listening-business-english-exercises-for-b1-logistics/#google_vignette A. Listen as Anne opens the negotiation with Anders, and answer the questions. 1 Why does Anne apologise to Anders at the beginning of the meeting? 2 What does Anne suggest are the main items to negotiate? 3 How does Anne suggest that they start the negotiation, and why? Answers
B. Listen as Anne and Anders enter the second step of the negotiation. Note down the different proposals which they make for each of the three topics. Listening.
B. Listen as Anne and Anders enter the second step of the negotiation. Note down the different proposals which they make for each of the three topics. Listening. Answers
C. Listen as Anne and Anders discuss in more detail. What agreement is reached on each point? Listening.
C. Listen as Anne and Anders discuss in more detail. What agreement is reached on each point? Listening. Answers
D. Listen as Anne and Anders summarise and close the meeting. 1 Which topic do they make an additional agreement about? What is the agreement? 2 How does Anne close the meeting? How effective is it to close the meeting in this way? Listening.
Listening. D. Listen as Anne and Anders summarise and close the meeting. 1 Which topic do they make an additional agreement about? What is the agreement? 2 How does Anne close the meeting? How effective is it to close the meeting in this way? Answers
Vocabulary 2. Quiz. Choose the best response to complete each of the sentences below.
Vocabulary 2. Quiz. Choose the best response to complete each of the sentences below.