MICE-MANAGEMENTFOR MEETINGS, INCENTIVES, CONVENTIONS, AND EVENT MANAGEMENT

lesson regarding mice management and its importance.

1. CHAPTER 5
MICE
MANAGEMENT

2. MANAGEMENT
getting things done
through effective
people and efficient
process.

3. MAIN FUNCTIONS
OF MANAGEMENT
1. Organizing
2. Planning
3. Motivating
4. Communicating
5. Creating
6. Controlling
7. Problem-solving

4. ORGANIZING
- is the process of determining
the special activities to be
accomplished toward the end
objectives.
- Organization is the way
in w/c ideals and aims are
turned into reality.

5. STEP IN CHOOSING AN
ORGANIZATIONAL STRUCTURE
FOR AN EVENT
01
Define the
aims and
objectives of
the project.
02
Analyze the
background
situation in which
the event has to be
achieved.
03
List all the
tasks to be
undertaken
04
Group
together all
related tasks
05
Establish links
between these
group of tasks.
06
Establish an
understanding
of repective
roles for all
those involved
07
Identify possible
communication
lines between
various groups.

6. Main
Committee
Finance
Committee
Executive
Committee
Transport Publicity
Accomodation
Technical
Guest
Spectators
Participants
Media
Promotion
Advertising
Venue
Guest
Participants
Venue
Rules
Emergencies

7. PLANNING
- is the process of setting
goals and deciding on
the best approach to
achieve them and;
- essential to successful
events

8. 3 TYPES OF
PLANS
01
Strategic
Plans
02
Specific
Plans
03
Adminitrative,
Organizational,
and structural
plans

9. MOTIVATING
- leader should know
how to motivate his
or her employees.
- leader should try his
or her best to fulfill
their individual and
group needs.

10. COMMUNICATING
- the giving, receiving or
exchange of information so that
the material communicated is
completely understood by
everyone concerned and that
appropriate action follows.

11. The Process of
Communication

12. CREATING
the ability to
produce an original
idea or thought
through the use of
imagination.

13. CONTROLLING
monitoring the
performance of
systems and
resources.

14. PROBLEM
SOLVING
Problem solving is an
important skill for
people who are
working on events

15. STAGES OF
PROBLEM
SOLVING
01
Obtain the
facts
02 03 04
Specify the
objectives
Identify the
problem
Formulate
alternative
solutions
05 06 07
08
Select the
best
solutions
Put the
selected
solution into
practice
Continue making
observation to make
sure that the choosen
solution works
Select a new solution
or adjust any
corrective action or
go back to step 1.

16. • Decision-making
• Team building
• Delegation
• Leadership
• Staff appraisal and training
• Authority, responsibility and power
• Crisis management
OTHER
MANAGEMENT
CONCEPTS

17. DECISION -
MAKING
- involves the assessment
and implementation of
possible strategies.
- In an event, it is better
to use democratic
decision-making and
involve as many people as
possible.

18. TEAM BUILDING
- ability of an organized
group of people to work
together.
- A good MICE manager
should exert effort to
build his or her team.

19. DELEGATION
- means giving people
something to do which
they are capable of
achieving.
- an important
management activity and
is essential to success of
any event.

20. LEADERSHIP
- According to D.C. Watt,
leadership is an
interpersonal influence
exercised in a situation and
directed through the
communication process
toward the attainment of a
specific goal/s.

21. STAFF APPRAISAL
AND TRAINING
- an evaluation of the
accomplishment, strengths
and weakness of the
employee in order to improve
their performance and
commitment to duty.
TWO(2) KINDS OF
TRAINING
1. Desirable
Training
2. Essential Training

22. AUTHORITY,
RESPONSIBILIT, AND
POWER
- It is very important that
every individual knows
where he or she stands so
that he or she will not be
temted to underplay or
overplay his or her role.

23. CRISIS
MANAGEMENT
An efficient
MICE manager
must be able to
control crises
in an effective
manner.

24. WAYS TO
CONTROL CRISIS
01
Examine the
crisis in a
pleasant way.
02
Re-assess the
aims/goals.
03
Analyze the
potential
solution.
04
Study the
effects of many
solutions.
05
Choose the
most
appropriate
courses of
action.
06
Carry out
the best
activity.
07
Undertake
follow-ups
to prevent
unnecessary
reputation.

25. REFERENCES
Armstrong, M.
Management
Processes and
Functions.
London: Short Run
Press, 1998.
Batra, P.Management
Thoughts. Kuala Lumpur,
Malaysia: Golden Books
Center,
1998.
Brown, M.
Successful
Project
Management.
London: Hodder
and Stoughton,
1997.
Cole, G.A. Management
Theory and Practice.
London: Guernsy Press,
1997. Rowntree, D. The
Manager's Book of Checklist
- Instant Management
Solutions: When You Need
Them. London: Pitman, 1996.
Sassoms, H.D. and
Stevenson, J.L.
Leadership and Group
Dynamics in Recreation
Services. Boston: Allyn
and Bacon, 1997.
Thomas, E. and
Woods, M. The
Manager's
Casebook. London:
Duncan Petersen
Publishing, 1997.
Watt, D.C. Leisure and
Tourism: Events
Management and
Organization Manual.
England: Longman
Publishing, 1997.

26. THANK YOU
…