Needs Analysis Process (Chapter 3 slides).pptx

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1. Chapter 3 The Needs Analysis Process Copyright © 2016 by Nelson Education Ltd. 4-

2. Introduction See Chart on Page 83 Copyright © 2016 by Nelson Education Ltd. 4-

3. Training Design and Delivery Instructional System Design Model Copyright © 2019 by Nelson Education Ltd. 1-

4. Needs Analysis A process to identify gaps or deficiencies in employee and organizational performance A need is a gap between current and desired results Copyright © 2016 by Nelson Education Ltd. 4- CURRENT STATE IN THE ORGANIZATION DESIRED STATE NEEDS ANALYSIS IDENTIFY THE PROBLEM MAKE RECOMMENDATIONS TO GET TO THE DESIRED

5. The Needs Analysis Process Copyright © 2016 by Nelson Education Ltd. 4-

6. Steps in the Needs Analysis Process Copyright © 2016 by Nelson Education Ltd. 4-

7. Needs Analysis Outcomes Copyright © 2016 by Nelson Education Ltd. 4-

8. Needs Analysis: Levels Copyright © 2016 by Nelson Education Ltd. 4-

9. Organizational Level Analysis: Components Strategic alignment Environment Resource analysis Organizational context Training transfer climate Continuous learning culture Copyright © 2016 by Nelson Education Ltd. 4-

10. Task Level Analysis Copyright © 2016 by Nelson Education Ltd. 4- This Photo by Unknown Author is licensed under CC BY

11. Task Analysis: Cognitive Task Analysis Copyright © 2016 by Nelson Education Ltd. 4-

12. Task Analysis: Team Task Analysis An analysis of tasks as well as the team-based competencies (knowledge, skills, and attitudes) associated with the tasks. Team based analysis focus on communication, co-ordination, and interaction with team members. Copyright © 2016 by Nelson Education Ltd. 4-

13. Task Analysis Copyright © 2016 by Nelson Education Ltd. 4- There are 6 steps in a task analysis : Identify target jobs Obtain a job description Develop rating scales (importance, difficulty, frequency) Survey a sample of incumbents Analyze and interpret information Provide feedback on the results

14. Copyright © 2016 by Nelson Education Ltd. 4-

15. Person Level Analysis The process of studying employee behaviour and performance to determine whether performance meets standards: Define the desired performance Determine the gap between desired and actual performance Identify the obstacles to effective performance Copyright © 2016 by Nelson Education Ltd. 4-

16. Barriers to Effective Performance Copyright © 2016 by Nelson Education Ltd. 4-

17. Copyright © 2016 by Nelson Education Ltd. 4-

18. Mager and Pipe's Flow Model Copyright © 2016 by Nelson Education Ltd. 4-

19. Performance Problems and Training Copyright © 2016 by Nelson Education Ltd. 4-

20. Sources of Needs Analysis Copyright © 2016 by Nelson Education Ltd. 4-

21. Needs Analysis Methods Observation Questionnaires Key consultation Print media Interviews Group discussion Tests Records, reports Work samples Focus Groups Copyright © 2016 by Nelson Education Ltd. 4- See pages 100-102 about advantages and disadvantages of selecting needs analysis methods

22. Obstacles to Needs Analysis Copyright © 2016 by Nelson Education Ltd. 4-

23. Key Terms Cognitive task analysis Competency Contingency management Continuous learning culture Job description Need Needs analysis Organizational analysis Organizational climate Person analysis Rapid needs analysis Resource analysis Task analysis Team task analysis Training transfer climate Copyright © 2016 by Nelson Education Ltd. 4-