November-December 2017 Nexus Cornerstone

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About This Presentation

In this issue, we discuss Nexus' strategic planning process and introduce FranklinCovey as a part of our daily lives - both at work and at home.


Slide Content

Gratitude
A Season of
A NEXUS NEWSLETTER
NOVEMBER/DECEMBER 2017cornerst ne
IN THIS ISSUE
Strategic Planning 1
Introducing FranklinCovey 2
Improving Quality
Improvement 3
Joy of Giving 4
Habits of Effective Sleepers 5
Becoming a Better You 6
Happy Holidays 7
Nexus in the News 8
Ambassadors of Excellence 9
MLA Builds Visions 11
Gerard’s Day of Giving 13
A Chef Visits Onarga 15
Holiday Spirit at IOA 17
Newsworthy Times at WC 19
KFF Give to the Max 21
Individualized & Trauma-
Informed Treatment at NGL 23
PATH’s Annual Conference 25

1 | NOV/DEC 2017
Dr. Michelle K. Murray
Interim CEO
Strategic Planning
Strategic planning is underway at Nexus. In the past few
months, the executive leadership team has traveled to each
site to collaborate on planning. These in-person meetings
allow for better information and decision-making at the
planning stage, and reduce the likelihood of overlap and
redundancy. It also allows us to share insights about state
and regional issues that could impact our long-term plans.
Strategic planning is an important exercise for us as an
organization, and I’m excited about the plans I’ve seen
emerging. Planning helps us focus on goals and move
forward with intention and clarity.
This year, we are using a new method for strategic
planning. Each site is writing a 3-year plan that
encompasses three long-term goals. Each goal is then
implemented through year-1, year-2, and year-3 step
goals. This type of goal-setting helps us attain bigger goals
through concrete steps that don’t overwhelm our daily
workloads.
An overall plan like this also shows us exactly where we
want to be in three years. The three step goals help guide
the day-to-day decisions that get us there. As a result,
strategy is clear and decisions are easier to make.
But the Nexus strategic planning process is important for
other reasons, too. Coordinating every site’s 3-year plan
gives us a larger strategy to move toward, together. And
when we all move in the same direction, we can achieve
more as an organization.
Additionally, when we are aligned across the organization
toward bigger goals, we have a bigger message to share
with our stakeholders. That is helpful for fundraising,
capital campaigns, government relations, marketing, and
parent forums.
Our goals at Corporate encompass the underlying themes
we have identified as overarching goals: Sustainability,
developing long-term stability through fiscal management,
fundraising, advocacy, and service expansion; Outcomes,
demonstrating quality through the achievement of successful
outcomes; Expertise, demonstrating clinical excellence and
becoming family service experts through implementation of
practice model principles; Staffing & Retention, recruiting
and retaining high-value staff by creating a workplace-of-
excellence culture; Training & Development, developing
staff and leadership expertise through staff development
opportunities and enhanced training; and Organizational
Identity/Structural Alignment, strengthening
organizational identity and developing operational
structures and processes that support long-term viability and
service replicability.
“If you don’t know where you’re
going, you will probably end up
somewhere else.”

In the months following the Nexus Annual Conference,
some of you may have already started implementing
Trust Huddles and other FranklinCovey practices. For
those who are wondering where to start or want to
better integrate what they learned into daily practice, I’ve
created a quick outline of what you can do to kick-off
your new leadership skills.
Implementing the next steps starts at two different levels:
at the individual level and at the site level. The processes
listed below should be individualized for your teams.
Individual-Level
• Work on our “Leader Account Plan” as part of the
Speed of Trust.
• Begin 7 Habits Contract.
• Pay attention and utilize the “Impact Journey”
handout that lists “InSights” and “Excelerators”
through your All-Access Pass throughout the next 12
months.
• If you have a Nexus-issued cell phone, download the
FranklinCovey app on your phone and share the app
with colleagues who were not present.
Site-Level
• Inform site of the leadership/FranklinCovey
initiative for all leaders.
• Complete and implement your site-specific action
plan that we worked on at the conference. (This
includes your ideas on implementing the 7 Habits
material. This may include training staff, using the
cards to engage others in supervision, watching
insights or excelerators in meetings/luncheon
opportunities for leaders, having leaders focus on
one habit each month, etc. Be creative!)
• Implement Trust Huddles in identified meetings.
• On-site trainers will work on your site’s plan for
training the rest of the staff.
Beyond your own education and training the rest of the
staff, you’ll need a plan for continued growth. Over the
next 12 months, leaders should do the following:
• Retake the self-assessment to monitor progress in
your journey in the Speed of Trust. In the next six
months, we will send out email notifications when
the assessment is open again.
• Attend at least two “Thought Leader” webcasts
through your All-Access Pass. You will get monthly
email notifications listing the current webcasts.
These can be viewed later if you are not able to
attend the session.
• Complete the 5 Choices self-paced learning module
in the All-Access Pass.

Each site has an identified “go-to” person to assist with
questions on the All-Access Pass and FranklinCovey.
Make sure your leaders know who that person is so
their knowledge can be shared site-wide.
The Clinical View
Introducing FranklinCovey
to Your Team
Paula Minske
Director of Clinical Services
NOV/DEC 2017 2017 | 2

CQI: Quality Corner
Improving Quality
Improvement
Quality improvement plays a vital role in Nexus’ day-
to-day processes. By providing quality information and
context, it supports decision-making and helps us look at
big-picture changes and trends. But quality improvement
approaches and methodologies are not always taught
in school, and connecting to additional resources and
learning new skills is often challenging.
Nexus is fortunate to have an internal group of quality
improvement staff who meet virtually on a regular
basis to share ideas and challenges. The group discusses
approaches and best practices to data exploration and
analysis, supporting teams, and relaying information,
among other things. While this internal group is a
critical resource, the opportunity to connect with the
social services field to learn and improve our skills and
approaches is also incredibly valuable.
Last month, quality improvement staff from Nexus
(including the corporate office, Mille Lacs Academy,
Kindred Family Focus, Onarga Academy, and
Woodbourne Center) traveled to Champaign-Urbana,
Illinois, to attend a two-day quality improvement
conference. The conference was hosted by the Illinois
Continuous Quality Improvement Community group
and the University of Illinois, and focused on the topic In
Pursuit of Quality: Data Literacy.
The conference kicked off with a keynote address by Ann
Emery, a leading expert in data analysis and visualization
for nonprofits, on Telling a Story with Data. She illustrated
simple adjustments for making data more impactful and
actionable. Agency personnel, researchers, and educators
from several states also presented at the conference. They
covered topics such as Data-Driven Decision-Making,
Developing Data Visualizations and Dashboards, and
Building a Performance and Learning Culture.
Nexus staff found the topics informative and the conference
incredibly valuable. Several staff members started using the
tips and new skills immediately following the conference,
making enhancements to existing reports and information.
“It can be difficult to find time to explore how other
organizations present data, argue with their data, automate
report generation, and revise or replace long-held processes.
The CQI conference touched on all of those topics and
more, providing a wealth of information and opportunities
to bring back to Nexus,” Kassandra Molina, Nexus CQI
Analyst, observed. “The conference provided snippets of
tools I can utilize immediately. I learned how people are
using data to cut down waste, generate entire PDF reports
in Excel, how biases can affect evidence-based decisions,
and skills to make the data more accessible and user-
friendly for all. It was truly a delight, and I look forward to
the months to come as we incorporate the ideas we learned
into our future CQI projects.”
Becky Schedin
Director of CQI & Research
3 | NOV/DEC 2017

As we embark on another holiday season full of merriment,
let us remember the true spirit of the season – giving.
Certainly, receiving a gift feels great, but the moment is
short-lived. Giving to help someone better their life can
provide you with a real sense of purpose. The Nexus mission
embodies the true essence of giving: strengthening lives,
families, and communities through our cornerstone values.
Scores of academic and philanthropic studies, as well as
history, reaffirm the notion that happiness and well-being
comes from making others happy.
Recently, the Women’s
Philanthropy Institute
confirmed that, “the more
money women give to
charitable organizations
and causes, the happier they
are.” A Chinese proverb
states: “If you always give, you will always have.” American
author and management expert, Ken Blanchard, declared,
“The more I give away, the more comes back.”
In the development world, the final three months of the year
are our “busy” season. Data shows that most giving occurs in
the last 90 to 100 days of the year. The reason is simple: this
time of year brings out the altruistic nature in all of us. We
want to give, and, in many ways, need to give. It makes our
heart feel full.
During this holiday season, we ask you to consider how you
can give to the youth and families we serve.
Kindred CARES/Woodbourne CARES is a program
designed to help foster families meet the specific financial
challenges of caring for a youth in need. This resource allows
families to provide the kids in their care with enriching
experiences that many of
their peers enjoy. Kindred
CARES/Woodbourne CARES
helps cover the “extras” like
sports, prom, or graduation
expenses, when other funding
sources do not.
In 2014, 117 families benefited
from Kindred CARES/
Woodbourne CARES.
Another way to help is by
donating directly to the
youth at our sites. The Youth
Without Resources program
is 100% funded by the
generous payroll deductions
of employees of Nexus in
Illinois, Maryland, and Minnesota.
Whether it is $1 per pay period or $20 per pay period, your
tax-deductible donation goes directly to helping the young
people that we serve get needed items, such as
• medical treatment not covered by insurance;
• community college tuition assistance;
• apartment security deposits to start their independent
future;
• caps and gowns for high school graduation.
You can also make a contribution to Nexus just by shopping
online at smile.amazon.com and selecting Nexus as your
supporting organization. Amazon will then donate 0.5% of
the cost of your eligible purchases to Nexus.
With all of these options in mind, please take the time to
make an impact this holiday season.
Development: Funding our Future
The Joy of Giving
Joelene Evenson
Director of Development, MN
Bill Mojica
Director of Development, MD
NOV/DEC 2017 | 4
By Bill Mojica
No one is useless in this
world who lightens the
burdens of another.
- Charles Dickens

5 | NOV/DEC 2017
As the seasons change, so do our sleep patterns. For some
people, seasonal changes in sunlight may take a toll on
sleep and wakefulness, and interfere with well-being.
The long nights and short days of winter make it difficult to
wake up in the morning, and the bright lights of televisions,
cell phones, and other devices make it difficult to fall asleep.
Everyone needs to get good sleep, and the best way to get
the sleep you need is to add “sleep hygiene” to your routine.
SLEEP HYGIENE TIPS
1. Give yourself a bedtime. Go to bed early enough to get
plenty of sleep before your morning alarm. Try to go to
bed and wake up at the same time every day, even on
weekends. A person’s sleep needs change as they age,
but most adults need between 8 and 9 hours of sleep
every night. When you don’t get enough sleep, you
accumulate a “sleep debt” that takes its toll on memory,
problem-solving, alertness, response time, physical
muscle tension, and immune system function.
2. Reserve your bedroom for sleep. Your body should
associate your bed with sleep. Do not use your bed as
a place to work, watch television, read the news, play
games, or do anything other than sleep. Make your
bedroom quiet and comfortable for sleeping. A dark,
cool, quiet room is best.
3. Keep a routine, but sleep when you’re tired. Go to
bed when you feel sleepy. A sleep hygiene routine will
eventually make it easier to feel sleepy at bedtime.
Even if you have a bad night’s sleep and are tired, it is
important to continue daytime activities as planned.
Avoiding activities because you are tired can make
insomnia worse.
4. Get up and try again. Avoid spending more than 20
minutes awake in bed. If you aren’t able to fall asleep
after about 20 minutes, get up and do a calming activity
for a few minutes, then return to bed.
5. Avoid caffeine, nicotine, and alcohol. All of these
substances can interfere with the quality of your sleep.
6. Avoid taking naps during the day. Young children and
older adults may benefit from taking naps, but most
adults do not have time to take naps every day. Taking
a daytime nap may perpetuate the cycle of going to bed
too late or drinking caffeine the next day, which can
interfere with your quality of sleep.
7. Make a sleep ritual.
• Prepare your body for sleep an hour before
bedtime.
• Turn off your screens. Avoid television, computers,
cell phones, and other screens. The brain releases
melatonin in response to lack of light in the
environment, making you sleepy, while bright
lights keep your brain awake and stop the release of
melatonin.
• Make a list of ways to relax. Instead of turning on
a screen, choose unplugged activities like reading,
writing in a journal, doing crosswords or word
games, meditating, or stretching. You can also try
keeping a notebook by your bed to write thoughts
that come to mind while you’re trying to fall asleep.
• A hot bath or shower will raise your body
temperature, causing a feeling of sleepiness when
your body temperature drops again.
• Turn your alarm clock away from the bed.
Frequently checking the clock during the night can
perpetuate anxiety about falling asleep.
Maintaining a consistent daily routine and healthy
lifestyle will help you sleep better through the changing
seasons.
Most of all, find out how much sleep you need. Record
what time you fall asleep and what time you wake up for
two weeks, and note your alertness during the day. This will
help you understand your sleep patterns and needs.
Good sleep hygiene is an important part of treating sleep
disorders and mental health conditions that affect sleep.
7 Habits of Highly Effective Sleepers
Live Well: Health & Wellness
Sources:
American Academy of Sleep Medicine. (2017). ‘Healthy Sleep Habits.’ Retrieved from http://www.sleepeducation.org/essentials-in-sleep/healthy-sleep-habits
American Sleep Association. (2017). ‘Sleep Hygiene.” Retrieved from https://www.sleepassociation.org/sleep-hygiene/
Harvard Medical School Division of Sleep Medicine. (2007). ‘Twelve Simple Tips to Improve Your Sleep.” Retrieved from http://healthysleep.med.harvard.edu/
healthy/getting/overcoming/tips
By Lee Christenson

NOV/DEC 2017 | 6
Adopting Habits that Propel You Toward Growth
Becoming a Better You
Nexus has embarked
upon FranklinCovey
leadership practices
to make us a stronger
organization from top
to bottom. Sites and
departments are now
exploring lessons from
“The Speed of Trust.”
But Stephen R. Covey
first made his name
with a book entitled
“The 7 Habits of
Highly Effective
Pe opl e.”
The book presents “a step-by-step pathway for living with
fairness, integrity, service, and human dignity,” according
to a description on Amazon. These are lessons that help us
become better human beings. The principles have staying
power and are worth a look for anyone who strives to be a
better version of themselves.
The lessons are presented as habits that can be recognized,
practiced, and changed. A brief description of each habit is
presented below. For more information, go to https://www.
stephencovey.com/7habits/7habits-habit1.php or check
out the book at a local library or bookstore.
Habit 1: Be Proactive
Being proactive means you don’t blame family, the
weather, your job, the current economy, or anything else
for the circumstances of your life. Habit 1 is about taking
responsibility for your life, choosing your behavior and
reactions, and focusing on the things in your life that you can
control and change.
Habit 2: Begin with the End in Mind
Beginning with the end in mind means visualizing what you
want so you can create the circumstances that get you there.
Habit 2 challenges you to first dream about the possible, then
make the dream come true.
Habit 3: Put First Things First
Habit 3 gives you the permission to focus on the things that
matter most to you. Give those things priority; then attend to
the rest. If you don’t have time for everything else, it’s okay to
say no.
Habit 4: Think Win-Win
Win-Win means seeing life as a cooperative dance, not a
competitive fight. Habit 4 asks you to adopt the belief that
someone doesn’t have to lose in order for you to win.
Habit 5: Seek First to Understand,
Then to be Understood
Most people listen with the intent to reply, formulating a
response as the other person speaks. Habit 5 asks you to just
listen. Let your speaker finish. Then answer.
Habit 6: Synergize
“Synergize is the habit of creative cooperation. It is
teamwork, open-mindedness, and the adventure of finding
new solutions to old problems.” Habit 6 simply means “two
heads are better than one.”
Habit 7: Sharpen the Saw
Habit 7 is all about taking care of yourself. In this metaphor,
you are the saw, and you aren’t much good if you get dull.
You need to practice self-care and self-renewal in all four
areas of your life: physical, social/emotional, mental, and
spiritual. If you take care of yourself, everything else will be
easier.
Life & Work Skills

Nexus in the News
CRISIS NURSERY SERVING WRIGHT COUNTY
The annual Holiday Giveaway at the Crisis Nursery serving Wright County is now celebrating its eighth
year. The Crisis Nursery is working to provide newborn to 17-year-old youth with a free pair of pajamas
and a blanket. “For a lot of families that we see, unfortunately, pajamas and blankets aren’t a necessity,”
said Abby Dahl, Development Coordinator. “Sometimes, these small comforts are the only things some
of the kids will get for Christmas,” she said. “Our goal is to focus on providing what these kids need.”
WOODBOURNE CENTER FEATURED FOR HOLIDAY DONATIONS
On November 21, WJZ-TV of Baltimore, MD, aired a segment promoting Woodbourne Center and
youth needs this holiday season. Counselor Troy Melton noted that the youth “struggle during the
holidays when they’d like to be home with their families, so we try best to provide as much of a home life
as possible. So if there is anything that people can do to help, to give to that, that would be great.” This
time of year, Woodbourne Center is looking for holiday foods and warm clothes for youth, ages 12-21.
NEW CLINICAL DIRECTOR AT ONARGA ACADEMY
Leya Barrett has been named Clinical Director at Onarga Academy. She was formerly
a Clinical Supervisor on the campus. Executive Director Dennis Wiley said, “Leya has
been a leader in treatment innovation and milieu management, and she is excellent at
supervising and developing staff. We welcome her to our leadership team.”
NEW CLINICAL DIRECTOR AT MILLE LACS ACADEMY
Kevin Bollin joined the MLA team on November 27 as the new Clinical Director. He
brings great experience in leadership, management, clinical knowledge, and insurance
management. Executive Director Jason Donahue said, “We are very grateful to have
Kevin join our team. He will bring a great set of complimentary skills to our clinical team
as we continue to enhance our programs.”
PATH NORTH DAKOTA ON NORTH DAKOTA TODAY
Matthew Hallaway, Director of Community Relations for PATH,
and Jess Gowan, PATH foster parent, were featured on North
Dakota Today on November 1. They shared information about
being a foster parent and the rewarding experience it brings to a
family.
KINDRED FAMILY FOCUS FOSTER PARENTS OF THE YEAR
Kindred Family Focus foster parents Scott and Jeanie Jackson
received the AspireMN Foster Parents of the Year Award! The
Jacksons specialize in working with adolescent girls who have
complex trauma issues. They have welcomed more than 80
children into their home since their initial licensure, and continue
to provide the highest level of care.
NOV/DEC 2017 | 8

9 | NOV/DEC 2017
We recognize these individuals for their exemplary performance
and representation of company values.
Ambassadors of Excellence
Ashley Everson, PATH
Ashley was recognized for reaching
out to community members,
including tribal representatives,
in both Devils Lake and Turtle
Mountain, and growing the Devils
Lake and Turtle Mountain offices,
while hearing what the community
needs.
Jim Shrove, Indian Oaks
Jim was selected for his
outstanding commitment to our
mission. From the day our doors
opened in 1990, Jim has involved
our kids in the community in so
many ways. He has made a huge
impact in the lives of his peers, the
youth, and our community.
Erin Koehn, Onarga
Erin is always eager to lend a hand —
often, even before she’s even asked.
She changes her schedule to better fit
program needs, without the slightest
hesitation. The team trusts Erin and
looks to her for support and guidance
in their work. Erin’s skills, abilities,
and personal strengths make her
stand out among her peers.
Jessica Her, Nexus Glen Lake
Jessica goes above and beyond
expectations for her position. Her
quality of work and productivity is
outstanding, and she communicates
respectfully and clearly with leaders
and employees. Jessica balances
advocating for the staff, the leaders,
and for Nexus.

NOV/DEC 2017 | 10
Tiffany Ellinghuysen, Gerard
Tiffany exemplifies Gerard’s values
in her daily work with youth and
families. A few youth shared their
acknowledgments of Tiffany:
“She is very caring and has been a
huge help and support system for me.”
“I have only been here for a short
time, and already I feel comfortable
talking to her.”
Troy Melton, Woodbourne
Troy draws strength from his great
team. When he recalls the feeling
of adults giving up on him, he’s
reminded that his job is all about the
kids. His philosophy: “Character is
not made in the easy times; it is built
during the tough ones.” He uses this
to help him be a better counselor,
coworker, employee, and person.
Chrissie Veerkamp, Mille Lacs
Chrissie is a hard worker who is doing
an awesome job developing her new
role as the Parent Partner. Parents
benefit from having conversations
with her, and she has created more
buy-in from families. Her passion,
focus, and work ethic are admirable
and inspirational! She covers shifts, is
a frequent support for struggling staff,
and represents the Academy well.
Amy Leach, Corporate
Amy always goes above and beyond
her duties, volunteering to take on
additional responsibilities and serving
on committees. She has become
a trusted source for marketing
materials. Her work is outstanding.
She is a leader in the department,
and helps keep the team on-task and
on deadline. Above all, she is a team
player, with a sunny attitude.
Sandra DeMarais, Kindred Family Focus
Sandra embodies customer service at its finest.
She has accomplished several key milestones for
Kindred and our accounting team. Kindred is
blessed with Sandra’s dedication. She is patient,
respectful of others, impeccably accurate, and is
committed to customer service. Sandra has high
expectations for herself and for her department.
We are fortunate to have Sandra, her attention to
detail is appreciated by all.

MILLE LACS ACADEMY YOUTH AND FA MILY SOLUTIONS
A FA MILY MEMBER 11 | NOV/DEC 2017
GAME OUTING
TRAILER DECALING
We all have times when we need a little help staying positive and setting
goals. MLA youth are no different. Our staff work to help instill the skills and
wherewithal to do so. Recently, our boys tried a new method for inspiration:
a vision board.

A vision board is a tool that helps clarify, concentrate, and maintain focus
on a specific life goal. Literally, a vision board is any sort of board used to
display images that represent whatever you want to be, do, or have in your
life.
Vision boards allow you to
physically see what you want, so you
can make it happen.
Shelli Struzyk, a Case Manager in
the Castle program, brought vision
boards to life in her program. She
previously had used vision boards
as head of the nonprofit Minnesota
Women of Today, and she wanted
to try the practices of goal setting,
visualization, and positivity with a
new demographic.
Shelli found that the 18 boys who
tried the vision boards quickly
became engaged in the project. She
noted that there was great dialogue
during the creation process. The boards were then placed in an area where
the boys will see them often, so they can continue to visualize their goals.
The boys will get a chance to discuss their boards and goals in upcoming
follow-up meetings with Shelli. She looks forward to continued positive
outcomes from this easy, yet impactful, project.
A group of ten youth and staff received
tickets from the Timberwolves Tickets
for Kids program for the recent game
against the Oklahoma Thunder. The
Wolves were able to beat the mighty
Thunder for the second time this season.
The group enjoyed the great experience.
Building Visions
A huge thank you to our generous
supporters, Benton Telecommunications
Foundation and Mille Lacs Corporate
Ventures. Your generosity made our Kids
Kare Trailer dream a reality!

Mille Lacs Academy receives many thank-you notes from
local businesses, individuals, and from community events,
thanking our staff and youth for their efforts in community
outreach. This includes when our youth volunteer at
community events, or when our Kids Kare team cleans up
the yard at a community member’s home.
We wanted to create a place to display these notes and
celebrate all the good deeds and goodwill being created by
the staff and youth at Mille Lacs Academy.
To make this display a reality, Mille Lacs Academy enlisted
the help of Greg Jasper, our own woodworking maven,
to create a carved wooden sign. Jeff Sharp, Facilities
Supervisor, sourced some bulletin board material. And
when the two put their work together, the display quickly
took shape.
With the new MLA Cares wall, we hope to illustrate the
many great things our kids and staff do in the community,
and make sure that all the parents, staff, community
members, and other visitors who come to MLA get a chance
to see the caring nature built into our programs.
NOV/DEC 2017 | 12
Director’s Report
One of the greatest coaches of all
time is John Wooden, the legendary
UCLA coach who led his team to win
ten Men’s College Basketball National
Championships. Coach Wooden was
known for more than just his coaching
success; he developed a philosophy
called the Pyramid of Success, and
shared his Seven Point Creed that are both great for daily
practice.
One of my favorite quotes from Coach Wooden is, “You can
choose to do the things you are able to do, but you must
do the things you are unable to do if they are limiting your
progress.”

As we know, it is always easier to do what we already know
and are used to doing. But these routines can become a trap.
The things that are easy to do become just as easy not to do.
We start to become reliant on our past success and don’t see
the new challenges coming our way.

It is through trial and error, frustration and breakthrough that
we establish new patterns that lead to success and prepare us
for future challenges.
It is through the actions we decide to take that define who
we are. To summarize one of my favorite philosophers, Yoda,
this is the difference between trying and doing.

This is why we cannot allow ourselves to be defined by what
we can’t do, but by what we are choosing to become. Don’t
get caught in the trap of wishing to not have any problems –
because life will make sure that you always have challenges.
Instead, try to be a better problem-solver and decision-
maker.

It is through this path of embracing obstacles as the way to
success that we can truly break through the limitations of our
progress.
Jason Donahue
Executive Director
MLA Cares Wall

GERARD ACADEMY YOUTH AND FA MILY SOLUTIONS
A FA MILY MEMBER 13 | NOV/DEC 2017
Every year, the United Way of Mower County hosts the Day of Caring, a
weekend devoted to giving back to the community. Volunteers are recruited
and money is raised to help local organizations.
This year, United Way focused their energy on the Catherwood Home, an
Austin center that provides day and evening childcare for working families.
The boys in Gerard Academy’s Villa unit volunteered for this opportunity to
make a positive impact in the community.
The Day of Caring was held on the last weekend of September, and the Villa
boys started a day early by moving items, reorganizing, cleaning, and prepping
areas for volunteers. Their work jump-started the weekend’s activities and
made room for some much-needed painting, repairs, and yardwork at the
daycare.
Over the weekend, 119 volunteers put in 500 hours of time and hard work that
made a lasting impact on childcare in Mower
County.
Allie Gearhart, Community Impact
Coordinator from the United Way, stated, “The
four young gentlemen from Gerard that came
to help at Catherwood to help prepare for the
2017 Day of Caring were absolutely wonderful.
When they got to the house, they went right to
work in one of the bedrooms that the children
sleep in. The students put a very large dent in
a big, time-consuming, project. The project
consisted of removing wallpaper from the
walls that had been on there for a very long
time. Through the work that these dedicated
boys did, the room was able to be painted a
nice light blue color, and looks a million times
better than it did when they stepped foot in it.
The United Way is so grateful for all of their
hard work, we know that removing wallpaper
is no easy task!”
Thanks to our youngest boys on campus for helping to make a difference in the
community!
Representatives from Fidelity Lodge of
the Masonic Temple in Austin, MN, were
on campus to award Bordeaux Clinical
Supervisor Angie Vigen and Bordeaux unit
Coordinator Dustin Gaul an $870 check for
their units’ volunteer work at a Masonic
Pancake Breakfast.
The Mason’s give 100% of the proceeds
from their monthly breakfasts to the
charity that works the event, and the
Minnesota Masonic Charities matches the
amount with a grant. The boys and staff
from our Bordeaux unit worked to raise
funds for their holiday celebration, as well
as for toys and games for the unit.
The boys did a great job of serving,
interacting with, and cleaning up after,
members of the community. They are
extremely proud of their efforts and
grateful to the Masons for their generosity.
The boys are excited to use their hard-
earned money this holiday season.
Day of Caring
BREAKFAST PAYS OFF

NOV/DEC 2017 | 14
Brent Henry
Executive Director
Director’s Report
I have been thinking a lot lately about
leadership. As a result, I am preparing
a training for some of the Gerard
leaders on this topic. Warren Bennis
said, “As the quality of leaders declines,
the quantity of problems escalate.” You
can see this not only in organizations,
but also across our country. Peter
Drucker stated, “Only three things happen naturally in
organizations: friction, confusion, and underperformance.
Everything else requires leadership.” Another true
statement. All things rise and fall due to either leadership
or the lack of it.
I have developed the “The 7 Ls of Effective Leadership.”
Those “Ls” include Learn, Listen, Look, Love, Light, Lift, and
Laugh. I don’t have enough space to cover them all, but I
want to touch on one: Love.
I was told recently that the word “love” should never be
used in the workplace. I disagree. Leaders should love
what they do and have a deep passion for the mission.
If channeled correctly, this passion will inspire others to
follow and do their best. Leaders also need to love those
they serve. True leaders are servants; they are not in their
positions to be served. Leaders also use influence in order
to lead and rarely have to rely on their authority. Influence
is all about connection and relationships and helping
others feel significant. Stephen Covey said, “Simply put
– at its most elemental and practical level – leadership
is communicating to people their worth and potential so
clearly that they come to see it in themselves.”
I also believe our culture should have its roots in love. I have
taught for years that there is no task more important than
the person performing it. Culture and trust are the heart
and soul of Gerard. John Maxwell stated that, “Culture eats
vision for lunch!”
Love, or the lack of it, is what makes the world go round —
in families and in organizations. Let’s not forget that it was
John and Paul who sang, “All you need is love.”
On September 22, 2017, trainer Charlie
Appelstein came to Gerard Academy to lead
a training on his book, No Such Thing as
a Bad Kid, Understanding and Responding
to At-Risk Children & Youth Using Positive,
Trauma-Informed, Strength-Based Theories
and Techniques. Clinical supervisors, unit
coordinators, and youth care professionals all
participated in Appelstein’s trainings that day.
He focused on using a strengths-based approach and the
importance of a healthy therapeutic relationship to promote
growth and change in the youth we serve. Appelstein noted
in his presentation that “educators and caregivers maximize
the potential of the students they serve when they convey
an attitude to each and every one that says, ‘I believe in you.
I know you will succeed this year and beyond, and I am
absolutely thrilled to be part of your life. Let’s go!’ And then,
through their daily actions, show that they mean it.”
He conveyed how important it is for those who work with
youth to show up to work excited to be there; strengths-based
practice is all about “attitude and actions.”
Appelstein provided hands-on tools and techniques to help
youth be successful. Some ideas included reframing our
language to avoid pejorative labeling, finding ways to have fun,
creating competitions in which everyone wins, and developing
raps to help kids learn routines for de-escalation.
Additionally, he discussed the importance of helping youth
increase their reading levels, instilling hope, predicting with
positivity, and connecting with youth so they gain a sense of
belonging.
Everyone at Gerard enjoyed his presentation, humor, and the
concrete tools he provided to help us continue our work in
becoming a premier provider.
No Such Thing as a Bad Kid
Charlie Appelstein

ONARGA ACADEMY YOUTH AND FAMILY SOLUTIONS
A FAMILY MEMBER
15 | NOV/DEC 2017
A Chef Visits Campus
Executive Chef Manny Martinez visited Grand Prairie School
on October 24 to teach the students and Cornerstone Café
employees about knives, cooking, and being in the restaurant
world. Chef Manny is the executive chef at Swingers Grille, a
restaurant in Normal, IL, that features a seasonally-inspired
menu.
Chef Manny arrived with a toolbox full of culinary knives. He
carefully removed each one and explained their different uses.
He also demonstrated how to use a honing steel to realign the
blade edges, how to properly hold a knife, and how to make
different types of cuts for vegetables. The young men were
transfixed by his expertise, and asked a lot of questions!
Upon arriving, Chef Manny worked with some of the kids
to make homemade pizza, using ingredients from the
school’s garden. Chef Manny was even kind enough to award
each student with a signed certificate, noting that they had
participated in the activities.
Thank you, Chef Manny!
Chef Manny Martinez makes pizza.
Cornerstone Café youth help prepare the pizzas. Chef Manny and the boys enjoyed their delicious creations.

NOV/DEC 2017 | 16
Dennis Wiley
Executive Director
Director’s Report
Onarga Academy’s newest
building project is to create a
kitchen for the Cornerstone
Café. Many are aware that
this vocational program and
community business venture
has specialized in offering
gourmet coffee, as well as arts
and crafts merchandise. However, the real value of
the program goes well beyond these products.
With Debra Foulks, Café Manager, and Woody
Cowan, Vocational Supervisor, running the show
through our Grand Prairie School, the innovative
program has been very successful on many levels:
• Community partnership & connections
• Employment skill-building
• School-to-work transitions
• Integration and application of academics
• Interpersonal and social skill development
• Building relationships and trust within the
community
The Cornerstone Café will now build on this
successful and solid foundation through the
development of a new kitchen and culinary
skills program. We strongly believe this added
Cornerstone Café project will further challenge
and strengthen the overall program, plus continue
to meet the needs of both our students and
community residents.
Thanksgiving Dinner
With the holidays approaching, Onarga Academy has plenty to
be thankful for. One week prior to Thanksgiving, the Onarga
United Methodist Church and
Life Church of Gilman were kind
enough to host our boys and
staff for the annual Thanksgiving
dinner.
Pastor Liz Reis of the United
Methodist Church addressed the
group before beginning the meal.
“We want you to know that you are loved and you are special,”
she said to the young men.
Dressed in their best attire, the boys lined up for the
Thanksgiving classics, and then lined up for seconds. At least
20 volunteers helped prepare and serve the feast.
“So many people pitch in and help, from getting the turkeys
and preparing them, to mashing the potatoes, making the
pie…we have so much help, it makes our work easy!” said
Pastor Jim Harkins of Life Church.
“And it’s never a burden,” he added. “So many people come
forth with a heart to serve these young men and staff, and they
love doing it. It takes a lot of hands.”
Thank you to the volunteers who put in the labor of love and
spent countless hours preparing the meal!
More than 20 volunteers helped prepare and serve the feast to Onarga youth and staff.
Field of Dreams youth made decorations
for the event.

INDIAN OAKS ACADEMY YOUTH AND FA MILY SOLUTIONS
A FA MILY MEMBER 17 | NOV/DEC 2017
Holiday Spirit
Starfish Family Homes recently held its 6
th
Annual Spirit of Starfish
Giving at the Quality Inn, Bradley, Ill., to help ensure that every foster
child in Kankakee County receives a Christmas gift.
Gifts and auction items were
donated prior to the event.
Area caseworkers provided
a wish list from area foster
children so the gifts could
be personalized. Attendees
selected a gift to give to a child,
and wrote a personal message
to the recipient.
Thanks to our generous
supporters, we provided more
than 200 gifts to area foster
youth!
The evening wrapped up
with a silent auction and
entertainment from some of
our youth. The IOA youth also
took the opportunity to donate
gifts this year, as a give-back
project through each of their
programs.
Starfish Advisory Board Chair
SueAnn O’Connor said, “Each
year, many foster children in
our county spend Christmas
day hoping for that special
toy or item they’ve wished for all year long, and many generous people
worked hard to help us provide gifts and toys to make their holidays
memorable.”
TURKEY TROT FOR
STARFISH
A large group of participants were looking
to burn calories before Thanksgiving, and
help Starfish Family Homes at the same
time.
The Bourbonnais Park District’s annual
Turkey Trot 5k and 10k, plus 2-mile walk,
was held on November 18, with more
registrations than last year’s race. More
than 40 IOA and Safe Harbor School staff
turned out to walk, run, and predict their
times for a shot at a free turkey.
Aftercare Coordinator Meghan Grober
heads up the race with the park district
each year, and made sure our youth were
involved. Proceeds from the race benefit
Starfish. This year, runners also brought
donated toys for the Spirit of Starfish
giving event.
Kankakee County State’s Attorney Jim Rowe (left) and
former Nexus Board Member Lisa Dugan (right) purchased
gifts at last year’s event.
The event provided more than 200 gifts to area foster
youth.

NOV/DEC 2017 | 18
Mary Ann Berg
Executive Director
Director’s Report
As 2017 comes to a close, I am
reminded how humbled I am to
work at Indian Oaks Academy and be
surrounded by such a hardworking
team of people who are committed
to meeting the needs of the youth
we serve.
It’s been an exciting year for IOA.
• The Empowering Youth Committee presented our
first-ever campus talent show.
• We celebrated our kids’ success with treatment
graduation and school graduation.
• The Kankakee County Sheriff participated in our
annual Taste of IOA, and campus sidewalks were
decorated during Chalk the Block.
• The IOA boys’ program held an art show, which
showcased work they do for therapy purposes.
• The Soundwaves girls’ program produced their
annual Grammys recognition program.
• Spring prom was celebrated by our intellectually
delayed programs.
• Flight School boys celebrated their Aviator Awards,
and the NCAA boys held IOA’s version of the ESPY
Awards.
• We honored our 20-plus year employees with a new
Wall of Courage, and remembered coworkers who
passed away this year.
• Our kids volunteered with Feed My Starving Children,
Habitat for Humanity, the local Salvation Army, and
Manteno’s annual Oktoberfest celebration.
• During our IPI Post-Payment Review, we scored
98 percent compliance on units of service, and 99
percent compliance on billing! (It’s almost unheard
of for a residential treatment provider to have such
a high compliance rating.) Because of these high
ratings, we’re exempt from the Post-Payment Review
in 2018.
Many dedicated people support our kids in so many ways,
including the churches who bake Christmas cookies for
our entire campus, the folks who provide spiritual events
and services, those who work side-by-side with our kids
on community service projects, and those who make sure
our youth enjoy a memorable Christmas. We are thankful.
Honoring Our Own
Day of the Dead (Día de los Muertos) is a Mexican holiday that
is acknowledged in many cultures. It begins on October 31, and
ends November 2.
The multi-day holiday focuses on gathering family and friends
together to remember friends and family who have died and to
pray for their continued spiritual journey.
IOA’s Spanish Club celebrates the holiday every year, but this
year, it was a poignant gathering. The club, headed by Aftercare
Coordinator Brooke Sanchez, planned a special celebration to
honor our coworkers, Dr. Karla Gomez and Sandra Laney, who
passed away earlier this year.
Dr. Gomez was instrumental in creating the Spanish Club for
youth of Hispanic heritage in our care. Mrs. Laney worked in
food service at IOA for nearly 20 years, and truly loved bringing
joy to our kids.
Staff and youth wrote messages on a special memory wall,
which was shared with the Gomez and Laney families. We
remember them, and are grateful for the difference they made in
the lives of our youth.
This year’s Day of the Dead celebration honored Dr. Karla Gomez and Sandra Laney.

18 | SEPTEMBER 2015WOODBOURNE CENTER YOUTH AND FAMILY SOLUTIONS
A FAMILY MEMBER
Newsworthy Times
Woodbourne Center recently filmed three spots to air on local Baltimore
TV stations. Thanks to the ongoing efforts of TB&C, our contracted public
relations firm, we are increasing our brand awareness on a number of
platforms.
The first of two features will air on Maryland Public Television in December
2017, and will run for six months.
Tom Fitzgerald, Admissions Supervisor and
noted Woodbourne historian, interviewed
with Rhea Feiken, an icon in Baltimore TV, to
discuss our rich history and our continuum of
care. Ms. Feiken also interviewed Bill Mojica,
Director of Development, about the ongoing
plans to open a Vocational Program.
A film crew from CBS Baltimore, WJZ TV
Channel 2, filmed our campus and interviewed
recent Ambassador of Excellence award
winner and Unit Supervisor Troy Melton, as
well as Executive Director Anthony Wilson.
Mr. Wilson shared insight about what drives
us, stating, “Well, our core values are honesty,
responsibility, courage, care and concern.” Mr.
Wilson further stated, “Those things drive
everything that we do.”
Part of the interview focused on how we
support our youth and families during
the holidays. Mr. Melton stated, “I know that our kids struggle during the
holidays when they’d like to be home with their families, so we try best to
provide as much of a home life as possible. So if there is anything that people
can help, to give to that, that would be great.”
When asked about the challenges of working at Woodbourne, Mr. Melton
stated, “Oh, every day is a tough job, but it’s rewarding because you get to see
the fruits of your labor. You get to see changes in kids’ lives.”
Rhea Feiken interviewed Bill Mojica about
the Vocational Program.
A film crew from WJZ TV came to campus.
A NEW ROLE ON CAMPUS
Woodbourne Center is pleased to announce
the promotion of Steven Schreiber to the
newly created role of Director of Operations.
Schreiber joined Woodbourne in 2014 as
the Quality Improvement Supervisor, and
was later promoted to Manager of Quality
Improvement and Human Resources.
As Director of Operations, he will oversee
the supportive service departments
including Finance, Human Resources,
Quality Improvement, Facilities, and
IT, as well as Treatment Foster Care.
Steven’s responsibilities include ensuring
fiscal sustainability, compliance with
standards and regulations, and providing
leadership in program development and
implementation. He will also assist in long-
term planning for the organization.
Prior to Woodbourne, Steven served as
a Policy Analyst at the Governor’s Office
for Children in Maryland. He received his
Master’s in Public Administration from
Syracuse University and his undergraduate
degree from Messiah College.
Steven looks forward to leading the charge
in making sure Woodbourne’s systems and
processes are effective.
“My ideal hasn’t changed: I want
Woodbourne Center to be the pinnacle of
what a service provider can do,” Steven says.
“We have the people to make that happen,
and the question is how to best utilize those
resources.”
Steven wants to do this while creating
a positive environment for employees.
He says, “Everything we do is to serve
families, so it makes sense that our work
environment should feel like a family.”

On November 10, Communications and
Fundraising Assistant Sarah Weissman
celebrated her last day as a Woodbourne
Center employee. Her impact will remain for
years to come.
Sarah joined the newly formed development
team, the first of its kind at Nexus, in May
2014. She immediately jumped in, gaining a
sense of the campus culture and immersing herself in getting to
know the various teams, students, and donors.
It was a joy to watch Sarah’s willingness to learn the
fundamentals of development. From launching a new donor
database software, to cultivating and stewarding donors,
and writing beautiful articles and effective grants, Sarah
was instrumental in building Woodbourne’s Development
Department. With energy and enthusiasm, she spearheaded
numerous on-campus volunteer activities and events.
Woodbourne Teacher Ms. Terry Kendall-Jackson said, “Ms.
Sarah and I worked very closely developing and planning
events for our boys. Whether it was the school-wide young
men’s conference, English class chat and chew, our school
newsletter, or the Woodbourne Reads poster project. Ms. Sarah
would always attend, get us press, and be one of our biggest
cheerleaders. Ms. Sarah would also interview the guys and get
their perspectives. This was therapeutic and helped display the
boys’ individual talents.”
Bill Mojica, Director of Development, said, “Without Sarah’s
commitment to our youth and mission, the Woodbourne
Development team would not be as successful as we have been.
Her passion and energy are unparalleled. I will miss Sarah’s
ability to listen and offer alternatives and solutions on a variety
of subjects.”
Thank you, Sarah, for all that you have done for Woodbourne!
NOV/DEC 2017 | 20
Anthony Wilson
Executive Director
Director’s Report
The season of gratitude and giving
is upon us. I want to highlight the
wonderful work some of our young men
are doing to provide healthy food to
those who may not have access to it.
At a meeting for the York Road
Partnership, Woodbourne staff had
the pleasure of meeting students from the Johns Hopkins
Bloomberg School of Public Health (JHSPH) Center for a
Livable Future. Woodbourne and Hopkins are working with
The Little Free Pantry to build and stock pantries in areas that
are food deserts, or otherwise may have food insecurity.
Woodbourne residents are building ten pantries for the
Baltimore area, under the supervision of Carpentry Teacher
B.J. Jackson. Currently, there is only one of these pantries in
the state of Maryland.
On campus, we will have a donation drive to help stock the
pantries and toiletries. Modeled after the Little Free Libraries,
anybody can access the pantries at any time.
Most of the youth we serve come from homes that struggle
with food insecurity, so this allows them to help other
families. When I presented the idea, they were excited about
the opportunity to give back. Many of the youth had never
had the opportunity to assist others in this way.
A presentation from the Hopkins students states that an
additional benefit of the program, outside of providing food,
is community-building. “Helping one another in addressing
food insecurity will hopefully lead to conversations about
other community issues and ways they can be tackled at the
community level,” the presentation reads. We are looking
forward to the residents working on this project to create a
connection with their surrounding community.
Sarah Weissman
Fond Farewell

KINDRED FAMILY FOCUS YOUTH AND FA MILY SOLUTIONS
A FA MILY MEMBER
TOTES FOR OUR TOTS
A CARING COMMUNITY
Give to the Max Day focused on Kindred CARES this year. Donations
given on November 16 were matched by Bremer Bank and the Pat and
Paul Curran Foundation.
With nearly 700 children and teens being cared for by Kindred Family
Focus foster families each year, every penny counts. These youth have
experienced trauma and loss that no child should ever have to endure, and
our foster families work to offer them a safe and supportive home.
The youth in our care often haven’t experienced what some may view as
standard child activities, such as swimming lessons, attending a movie in
a theater, or joining the soccer team. The funds raised on Give to the Max
Day will allow these children an opportunity to take part in these kinds of
activities.
Our goal was to raise $3,000 for Kindred CARES on Give to the Max Day
this year. We surpassed that goal, and raised more than $7,000 for youth in
Kindred Family Focus foster care!
Our supporters gave to the max, raising $4,242, along with the $3,000
matching donation from Bremer Bank and the Pat and Paul Curran
Foundation. Combined, this is more than seven times our 2016 results.
From all of us and on behalf of the youth in our care, thank you to
everyone who donated!
Give to the Max Day
21 | NOV/DEC 2017
In mid-November, Jen Narveson, a
Thirty-One consultant, provided Kindred
Family Focus with a giant donation of
utility totes for foster youth.
Narveson commented that it was a
“group effort by myself and my sisters in
Thirty One!”
The totes will be distributed to youth in
foster care over the holiday season.
Mattress Firm made a wonderful
donation to the youth in Kindred Family
Focus foster care. Most recently, they
gathered clothes and toys for youth of
all ages.

Director’s Report
Kindred Family Focus (KFF) recently
participated in the Minnesota Quality
Parenting Initiative (QPI), an approach
to strengthen foster care by refocusing
on excellent parenting for all children
in the child welfare system. Several
key KFF staff have been involved in the
program development and attended
the recent conference.
We’ve seen many positive outcomes and great feedback
from the QPI development:
1. Improved foster care protocols were identified, and
reflect the work KFF already does:
• providing families a choice with placements,
• matching strengths of the foster family to the client,
• providing client background to foster parents,
• giving foster parents a voice in the client’s care, and
• recognizing foster parents as valued and essential
team members.
2. The County system is struggling to manage the work
volume and recognizes their role in supporting private
foster care. Rather than criticize them, the conference
was asked to understand the dilemma and appreciate
their responsibility.
3. Follow-up work groups were established to act on
identified system needs and create actions and
recommendations for improved change.
4. MN DHS participated in the two-day event and is aware
of system challenges.
I had a great conversation with DHS; we discussed the need
to create program/care expectations for agencies. DHS has
agency/licensing standards, but nothing to identify service
requirements for different levels of foster care.
KFF is COA accredited, meaning we use clinical tools,
focus on outcome data, and constantly look to improve
services. Without established program requirements, there
is no recognition. Counties do not pay more for improved
services, nor does KFF get paid for the additional work.
I am hopeful the QPI Initiative is the beginning of
conversations to establish program expectations and
further delineate foster care services in Minnesota, singling
out KFF for the work we do.
George Hendrickson
Executive Director
NOV/DEC 2017 | 22
Making the Season Brighter
for Children in Foster Care
The 505 Waterford Building in Plymouth, MN, home of the
Nexus Corporate office, took part in a donation drive led by 505
tenant Courey, Kosanda and Zimmer for Kindred Family Focus.
For the second year in a row, the drive collected new blankets,
towels, and personal care items for youth in foster care.
Many youth enter foster care with few belongings and have to
use trash bags to carry their items. In conjunction with Going
Places MN, the 505 Waterford donation drive gives youth
a suitcase or duffel bag filled with personal care items like
toothbrushes, hair care products, and bath towels.
All donated items were placed into suitcases for youth to keep,
giving them something of their own and providing a little more
comfort in their new home.
Monetary donations were also collected to benefit the Kindred
CARES fund, which supports foster parents’ purchase of special
items and experiences for youth in their care. Courey, Kosanda,
and Zimmer offered a $1,000 match for gifts given through the
campaign.
Personal item contributions were accepted from November 28
– December 12. However, monetary donations can still be made
by visiting www.ChangingOneLife.org.

At Nexus Glen Lake, we work with youth who have often
been through multiple traumatic life events. We are
constantly striving to better understand how to support
and offer effective treatment to trauma victims. What is
often forgotten is that victims of trauma do not always
react or behave in ways that we might expect. Youth who
have experienced similar types of trauma may react in
very different ways.
Working with teenagers creates its own complexities, but
working with female youth who have a severe trauma
history requires further understanding of trauma.
Knowing that women are twice as likely to display
more sensitivity to stimuli that remind them of their
trauma makes Nexus Glen Lake’s population even more
complex.
Trauma-informed treatment means treating the
whole person, while taking into account past trauma
and coping mechanisms of the youth. This includes
understanding certain behaviors a youth presents.
If we don’t understand that a youth’s trauma makes them
act in certain ways as part of their survival skills, we
cannot effectively provide help. As providers, we must
respond by always trying to understand why a youth
acts in a certain way, rather than focusing on what the
youth did. At Nexus Glen Lake, we are motivated to
individualize treatment in response to understanding
what works with each youth. Staff must first build
a relationship with youth before they can begin to
understand the reasons behind behaviors and build
interventions to allow the youth to be successful in
treatment.
In delivering trauma-informed treatment, one of
the biggest factors is understanding that positive
Individualized & Trauma-Informed
23 | NOV/DEC 2017
relationships provide the strongest motivation for people
to change. Following this philosophy means that day-
to-day interactions within a milieu provide constant
opportunities to show youth how to progress.
The first step in working with any new youth is forming
a safe, trusting relationship, with not only the youth,
but also with their family. We take the first step at
intake, by engaging the youth and family in the Family
Collaborative Intake Meeting.
Often, youth who have a severe trauma history come to
Nexus Glen Lake with inadequate skills in interpersonal
relationships and do not know how to identify or
manage their emotions. Our job is to model healthy
behaviors and problem-solving skills, as well as to
provide ongoing opportunities for our youth to practice
and explore these areas. Some ways we have built this
into programming are through collaborations with
providers to bring in different types of therapy to our
youth such as Music Therapy, Occupational Therapy,
and Equine Therapy. This provides opportunities for
our youth to explore different avenues in learning
how to communicate, build relationships, and express
themselves.
Most trauma victims have never had control in their lives
and were not allowed to make choices. We work with

youth through Community Meetings and Group Therapy to
provide opportunities for active participation in decision-
making. When youth are able to participate in their own
discussion about behaviors and consequences, it provides
an opportunity for learning.
We work on restoring relationships with youth when
their relationships have been damaged. Staff work with
youth to develop individualized Restoration Plans. This
provides ways for youth to learn how to mend significant
relationships and to learn that when things go wrong, a rift
can be mended. It also shows youth that staff at Nexus Glen
Lake are there to support them and help them through their
treatment.
Bringing eight teenage girls together to live and participate
in treatment provides a multitude of challenges. Our staff
have to understand the girls’ trauma and how each one
reacts and copes with trauma to continually progress in
how we connect and support them.
Relationships are the most effective means of healing.
Building the framework of positive, supportive, and
healthy relationships permits youth to safely face their
trauma. This then allows youth to feel safe enough to work
through their past and move forward with their treatment
and lives. Nexus Glen Lake always comes back to the
fact that although we are a Residential Treatment Center,
we must focus on individualized treatment. With this
individualization, the first step is always the relationship.
Michael Franke
Associate Director
Director’s Report
We have continued to take steps to
stabilize and develop our program.
Three of our leadership staff attended
the Nexus Annual Conference in
September, and we have been working
on Leading at the Speed of Trust. This
has added excitement and direction to
developing our Team!
In mid-November, we welcomed Jordan Leuthold, MS,
Clinical Therapist, to our team. His position will increase
our ability to provide individual, group, and family therapy
services for our youth. Welcome, Jordan!
In late November, we began a relationship with
United1Front, to provide a holistic neurobiological therapy
for our youth. The Masgutova Method®/MNRI (Masgutova
Neurosensorimotor Reflex Integration) uses primary motor
reflex patterns to awaken the genetic sensory-motor
memory to make it faster and easier for the nervous system
to self-restore the impaired functions. This can include
movement of the body (inability to walk, poor function),
functions of vision (poor eye tracking and ocular vestibular
abilities), hearing (poor decoding of words affecting
comprehension), focusing, relational and socialization
issues, memory recall, thinking processes, emotional and
behavioral regulation, and more.
By addressing the unique combination of primary motor
reflexes that signal specific neurosensorimotor dysfunction,
it is our hope that this therapy will provide our youth with
one more tool to help them move forward in their lives.
Nexus Glen Lake celebrated another Thanksgiving Day with
our youth and staff. NGL youth and staff participated in
planning and preparing a full Thanksgiving dinner, complete
with turkey and all the trimmings! While some of our youth
found it difficult to be “thankful” for being in residential
treatment, others were thankful to have the opportunity to
grow and learn new life skills.
I am thankful to have the opportunity to share in our youth’s
lives and to hopefully be a positive stepping-stone in their
journey! I am also thankful for all of the efforts of our staff in
being a part of this journey for our youth. We could not do it
without you!
NOV/DEC 2017 | 24

2017 Annual Conference
NORTH DAKOTAPATH
A FA MILY MEMBER
PATH foster parents and staff came together in Mandan,
ND, for the 2017 PATH Annual Meeting on October
27-28. Approximately 180 foster parents and PATH staff
attended this year’s informative and enjoyable event.
The first day offered Share and Support opportunities
for foster parents, as well as renewals in CPR, First Aid,
and CPI certifications. Staff participated in thought-
provoking discussion on how to best implement the
Nexus Practice Model throughout PATH. Staff also
attended ethics training offered by Katie Kruckenberg,
Assistant Professor of Social Work at the University of
Mary and former PATH foster parent.

Elaine de Mello, a lead developer of the Connect Suicide
Prevention and Postvention Program, began sessions
on Saturday with the Connect Suicide Prevention
Workshop. She focused on the warning signs of a suicidal
individual, managing conversations, and seeking help.
Amanda Logan, a therapist with PATH in Fargo, ND,
presented on misconceptions and culture of the LGBTQ
community. She also addressed questions on how to best
serve our LGBTQ youth.
Lanelle Vasichek, an author and speaker, closed out the
meeting with her presentation on The Best Day Ever,
giving tips on how to find “the best day ever” in our daily
lives.
The meeting’s banquet
was an opportunity to
celebrate the upcoming
retirement of CEO Bill
Metcalfe. Bill has led
the organization for
more than 24 years. The
evening events included
a program with several
speakers, including Don
25 | NOV/DEC 2017
Schmid, long-time friend
and consultant to PATH;
Bobbi Geiger, Executive
Director for PATH Idaho;
and Kathy Ellingson,
Chairman of the PATH
Board of Directors.
Metcalfe also spoke and
thanked many for their
support. PATH honored
Bill with a lifetime
achievement award for his dedication to children and
families.

The banquet also covered “A PATH Year in Review” from
our Executive Director Nancy McKenzie. Nancy shared
PATH’s wonderful work this past year, and highlighted
new initiatives. Following Nancy’s presentation, Years
of Service awards were handed out to foster parents and
staff.

The evening concluded
with a reception social
in honor of Bill. The
social included dessert,
a gift-giving ceremony,
and an opportunity to
record video tributes
to Bill.
We are honored to
have worked with
Bill Metcalfe, PATH
CEO, and we wish
him all the best in his
retirement!
Don Schmid spoke of his long-time
friendship with PATH and CEO Bill Metcalfe.
PATH Idaho Executive Director Bobbi
Geiger congratulated Metcalfe on his
retirement.
CEO Bill Metcalfe said many thanks as PATH
celebrated his well-deserved retirement.

NOV/DEC 2017 | 26
We have gone through a significant transition as a result of our affiliation and becoming a part of the Nexus family. Several
years ago, the decision was made by the PATH Board of Directors and Administrative Leadership to prioritize succession
planning as an aspect of PATH’s Strategic Planning. This plan included reorganization and changes within our leadership
structure, the development of leaders within our organization, and a plan for managing the future changes in leadership as
professional roles develop and retirements occur. These changes are inevitable in any thriving organization, and PATH is no
exception.
As we looked at potential future direction and succession, one of the areas included considerations of affiliating with other
like-missioned organizations. During 2015, we started to explore this direction. In May of 2016, PATH and Nexus began
conversations to explore how our cultures and resources might fit together for the benefit of children and their families. We found that our cultures,
resources, mission, and future strategic goals were significantly in sync, and joining our families of services would create financial resources and
opportunities for new programming and supports that simply could not be achieved in a reasonable time frame, separately. PATH had significant
goals of creating supportive services in the areas of children experiencing complex trauma. And Nexus had a strong commitment to move toward
increased community-based programs, such as family-based services and treatment foster care. It became clear that these goals could be reached in
a scenario where we worked together.
Like all major movements in an organization, this was a huge undertaking with many moving parts. The big-picture elements were extremely
positive and relatively easy, as our programmatic plans and values were aligned. We foresaw very little change that would occur in the actual role of
our social workers, foster care programs, and other programs, and certainly we saw little to no change in the foster parent experience and role. As is
always the case, when putting together complex organizations, the dilemmas are in the details. Most of the detail changes that had to do with large
benefits (medical, etc.) were also experienced in a very positive way.
In wanting to hear and honor staff needs, PATH created a staff Transition Team, made up of representatives from various work roles and geographic
locations. This group met to discuss their experiences in the transition, talk about possible ways to make the process better, and work to sort out and
accept those things that we were unable to change. This team had significant responsibility for the positive nature and attitude that has occurred in
this transition. PATH owes them a debt of gratitude for their extra travel, work, openness, and willingness to advocate.
I believe it is safe to say the changes that may impact foster parents or staff are for all practical purposes. We are able to move on with our business of
trying to create improved lives for children and their families. We continue to build and develop the reporting processes relative to our management
information systems and outcomes, and we continue to sort out roles of the PATH ND, Inc., Board of Directors and its Nexus relationships.
In addition to all of these elements of the affiliation, we have the added benefit of getting to know numerous new work colleagues. In the course of
these countless interactions, we continually reaffirm the significant similarities, our common mission, our commitment to children and families, and
human services, and our goal to maximize efforts on behalf of the children and families within our care and service.
Overall, I would say that our affiliation is proving to be outstanding. While not complete, and certainly not without its challenges, we are moving in a
forward direction that will enhance everything PATH ND, Inc., has been about over the past 24 years.
With great respect,
William A. Metcalfe, Ph. D., LICSW
CEO PATH ND, Inc.
Bill Metcalfe
PATH CEO
IDAHOPATH
A FA MILY MEMBER

Have an idea for a story?
Contact Amy Leach, Cornerstone editor
[email protected]
763-551-8666
Employee Anniversaries
Nexus is a national nonprofit, 501(c)(3) organization and provider of
youth and family solutions. Our continuum of care includes community-
based family services, assessment programs, residential treatment
programs, foster care and adoption programs, and on-site education
programs.
Nexus, Gerard, Kindred Family Focus, and Woodbourne Center are legal
entities. They are all nonprofit corporations under their respective state’s
law and are qualified for state and federal tax-exemption under Section
501(c)(3) of the Internal Revenue Code. Mille Lacs Academy, Indian Oaks
Academy, Onarga Academy, Nexus Glen Lake, Gerard Academy, and
Kindred Family Focus programs are not themselves entities; they are part
of the entity that operates them. All of these programs share an underlying
adherence to the Nexus Cornerstone Values and Guiding Principles.
Cornerstone is published bi-monthly by
Nexus. All articles are copyrighted by Nexus.
Reproduction of any part of this publication is
prohibited without prior written consent.


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