OFFERING SERVICE AND HELP 2024 KELAS X SMK.pptx

Menjelaskan ekspresi yang digunakan dalam menawarkan bantuan atau layanan.

1. What would you like ?

2. Please take a look!

3. Please answer! What would you say after watching the pictures? Do you want to offer a help? What will you say?

4. Can you guess what we will learn today?

5. Pay attention and listen the dialog!

6. The script Shop Assistant : Good Afternoon, Ma’am. May I help you? Mrs. Jasmine : Yes, please. I’m looking for the sample size of this product. Shop Assistant : I’m sorry, Ma’am. We only have the full size. Mrs. Jasmine : Oh, I see. Shop Assistant : Would you like me to help you find another product, Ma’am? Mrs. Jasmine : No, thank you.

7. Offering service and help The Expression Response • May I help you? • Yes, thank you. • Would you like me to help you? • Certainly. • Shall I help you? • Thank you. • Should I open the window? • That would be great. • Do you want me to help you? • That’s a good idea. • Can I get you some paper? • That’s very kind of you. • What if I help you doing the homework? • No, thank you. • Have some snacks? • It’s okay, thank you. I’ll buy an umbrella if you like. • No, I’m fine. Thank you.

8. The social Function: To offer help generously in order to sustain a good relationship with others. Grammar : Pronoun (Subject and Object). Tenses -Simple future - Simple past

9. Example : May I help you ? Do you need any help? What can I do for you ?

10. Example : Will I get you something? Shall I answer the phone?

11. Example : Could I bring you something? Could I buy you some snack? Would you like me to send the package?

12. The answer keys 1.The dialog takes place in the classroom 2. She can not do the exercise number three 3. No, he can not. He said, I can’t. Finally, I don’t understand it either. 4. He ask for cleaning the whiteboard 5. The word “you” refers to the teacher