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[email protected] 13 How to Manage a Flurry of Questions Some people will throw several questions at you at the same time. It’s almost impossible to keep them all in mind while answering. So the best tactic here is to choose an easy question and answer it thoroughly, allowing the questioner to follow up on it and the other topics to build organically into the discussion. Asking “So, you had another question?” will either elicit a repeat of an important question, so you can answer that with the attention it deserves, or, interestingly, you will have covered the ground in the preceding discussion, and the questioner will declare themselves satisfied. React Calmly and Confidently to Aggressive Questions There’s generally at least one troublemaker at every Q&A. They try to corner you with negative or aggressively formulated questions (often several at the same time). Often people who know the topic well, and can rebut your answers, their underlying intention is definitely to provoke. In such a situation you need to react confidently and not go on the defensive. The trick is to remain calm and in control, and try to turn the conversation in a positive direction. Conceding that they have a point, or that you agree with certain of their reservations, creates perceived agreement; this can defuse the aggression. Another bugbear is questions which were already answered comprehensively in your presentation, so it’s obvious that the questioner wasn’t actually listening. In this situation, try to avoid making them look foolish in public by such phrases as “As I’ve already explained …” – the best tactic is simply to answer the question in a calm and friendly manner.