ParentLink Presentation

I shared how to use ParentLink through multiple channels including email, texts, robocalls and social media. It is a great tool and is part of Blackboard.

1. ParentLink Communications and Tracking Tool March 29, 2016

2. 2 Broward county public schools Today’s Presentation Methods of Communication Log In Send A Message Test It Track It Take It With You

3. 3 Broward county public schools Methods of Communication How can I use ParentLink? You can send multiple forms of communication through one easy-to-use platform: Record and send a telephone/ robocall message Send an email message Send a text/SMS message (only to mobile phones that received texts and are limited to 160 characters) Post information to the mobile app Share information on social media – Twitter and Facebook (Twitter is limited to 140 characters or 116 characters through ParentLink with a photo)

4. 4 Broward county public schools Log In How do I log in? broward.parentlink.net What if I forgot my password? You can reset your password yourself. Simply click on “Forgot password?” to the left of the blue “LOG IN” button.

5. 5 Broward county public schools Send A Message Click on MESSAGES in the top navigational bar.

6. 6 Broward county public schools Send A Message The method of communication is in gray until you select it.

7. 7 Broward county public schools Subject, recipient and time to schedule message. All of the methods of communications in a row. The message content. Insert an image. Word count (if applicable) .

8. 8 Broward county public schools This icon is the message template. It does not link directly to the channel of communication. This telephone icon is for the telephone/ robocall message. This icon r epresents the email message. This icon is for the text/ sms message. This mobile phone icon represents the mobile app. This icon represents Facebook. This icon represents Twitter. What The Icons Mean

9. 9 Broward county public schools Drill-Down Messaging Since the Public Information Office staff are at the District-level, we can drill-down to specific groups such as parents, principals, etc.

10. 10 Broward county public schools Emergency Messaging If immediate communications are needed, the emergency option allows you to communicate quickly: Remember: It calls every number regardless of home phone vs. mobile phone.

11. 11 Broward county public schools Telephone/ Robocall Message

12. 12 Broward county public schools Test the Message First – Telephone/ Robocall Users will not see this information. Enter your telephone number to record.

13. 13 Broward county public schools Test the Message First – Telephone/ Robocall

14. 14 Broward county public schools Test the Message First – Telephone/ Robocall When you pick up the telephone, the message will instruct you to record your message: After you finish speaking press # Press 2 to listen to the message Press 1 to save the message if you are happy with it Press 3 to re-record the message Once you press 1, you will hear: “This message has been saved. Thank you for calling. Good bye.” Your recording will be automatically embedded in the ParentLink screen.

15. 15 Broward county public schools Test the Message First – Telephone/ Robocall Enter the recipients. Length of your message.

16. 16 Broward county public schools Email Message

17. 17 Broward county public schools Test the Message First - Email Select just yourself to test the message first.

18. 18 Broward county public schools Test the Message First - Email This is the subject line of the email.

19. 19 Broward county public schools Test the Message First – Email Subject line of message as entered in the ParentLink message Content of message

20. 20 Broward county public schools Text Message

21. 21 Broward county public schools Test the Message First – Text to Mobile Phones Broward county public schools Select the text/ sms option.

22. 22 Broward county public schools Test the Message First – Text to Mobile Phones Broward county public schools Select the exact time you want the message to go out.

23. 23 Broward county public schools Test the Message First – Text to Mobile Phones Broward county public schools The message went out at the exact time.

24. 24 Broward county public schools Mobile App

25. 25 Broward county public schools Mobile App Message – All Subscribers Broward county public schools This message will go to people who have already signed up for the mobile app. It does not go out to anyone else in the directory.

26. 26 Broward county public schools Social Media

27. 27 Broward county public schools Facebook Post Broward county public schools Users will not see this information.

28. 28 Broward county public schools Twitter Post Broward county public schools Users will not see this information.

29. 29 Broward county public schools Customizable and Convenient Broward county public schools

30. 30 Broward county public schools Track Your Messages

31. 31 Broward county public schools Track Your Messages How can I see if a message is scheduled to post? Click on “Message Tracking”

32. 32 Broward county public schools Track Your Messages How can I see if a message is scheduled to post or if it posted. Select “Broward County Public Schools” and click Generate Report:

33. 33 Broward county public schools Track Your Messages

34. 34 Broward county public schools Cancel A Message How can I cancel a message? Click on the message and then on the “Details” tab:

35. 35 Broward county public schools Cancel A Message How can I cancel a message? Then click on “Cancel Message” in the “Details” tab:

36. 36 Broward county public schools Take It With You What if I don’t have my laptop and need to access ParentLink? You can do all of this with your mobile phone. Download the Blackboard Communications HQ app:

37. 37 Broward county public schools Check on Scheduled Messages Anywhere

38. Broward county public schools Questions