PHA THE HOTEL MANAGEMENT ACTIVITY HELPS PEOPLE TO UNDERSTAND THE TREND

PHA

1. Acknowledgement We sincerely thank PHA for giving us the platform to present our ideas. Special thanks to Ms. Jayshree Nagaraj, founder and chairperson of PHA, for her constant support of young talents like us, and to the entire organizing team and coordinators for their efforts.

2. Acknowledgement We extend Our heartfelt thanks to IHM Hyderabad for the opportunity to represent our college. Special thanks to HODs Ms.Rachana Agashe and Mr.Puneet Razdan for their guidance, and to our mentor Ms. KC Meenakshi for her constant support.

3. We extend our heartfelt gratitude to the Exexcutive Housekeeper of ITC KAKATIYA, Ms. SWETHA KEDARINATH and ITC KOHENUR, Mr. ABHILASH CHITTABOINA for providing their valuable insights. Acknowledgement

4. REVOLUTIONISING HOUSEKEEPING OPERATIONS AND MANAGEMENT WITH AUTOMATION AND DIGITALISATION New Gen Housekeeping Gaurav Kumar Pathak Naqiya Hussain

5. Table Of COntents Points For Discussion Identify Challenges Introduce Innovations Enhance Efficiency Boost Guest Satisfaction Promote Sustainability Implement Change

6. AI Powered Cleaning Robots Efficiency in cleaning activities with consistent delivery AI cleaning robots ensure consistent quality with real-time monitoring. Sensors and machine learning adjust techniques and cover missed spots. Provide uniform cleanliness, solving inconsistency issues.

7. AI Driven I nventory M anagement S ystems Optimization of resources through technology Tracks usage patterns Predicts future needs Automates reordering Analyzes trends 2. SAP material management usgae at ITC Kohenur Ensures optimal stock Reduces waste Prevents shortages SAP Inventory Management boosts accuracy and reduces costs with: Inventory Optimization: Efficient stock management. Material Management (MM): Automated procurement. Extended Warehouse Management (EWM): Cost reduction and space optimization.

8. OPMS BASED WORK DISTRIBUTION MESSAGE BOX APPLICATION CHATBOT NEW AVENUES FOR PROGESS Smart inventory systems use predictive analytics to optimize supply orders and reduce waste. EASE OF MANAGEMENT Mobile apps and AI chatbots provide instant responses to guest cleaning requests. LIMITED DATA INSIGHTS Advanced analytics platforms deliver real-time performance insights and trend analysis for continuous improvement •Cost-effective: Reduces overhead expenses. •Easy: Simplifies task completion and communication. •Safe: Enhances employee safety and well-being. •Increasing adoption: Many businesses are making remote work the norm.

9. CLAX ADVANCED SERIES CHEMICALS Cost optimization of Chemicals D Net Win Software: Implemented with Diversey team. :- Features: Wash cycle reports System error reports Chemical usage and cost details Washer trigger reports

10. The Benefits of Technology In Enhancing The Guest Experience IPAD SELF CHECK-IN KIOSK Remote Work Challenge: Difficult to switch off. Issue: Work and relaxation occur in the same space. Impact: Blurs work-life boundaries. Digital Station: Self-check-in for guests. :- Benefits: Streamlines check-in Reduces wait times Enhances convenience E nables key issuance and payment processing without staff

11. The Benefits of Technology In Enhancing The Guest Experience APP BASED / RFID ROOM KEYS App-Based Keys Smartphone Access Convenient and secure Remote management Eco-friendly RFID Keys Physical Card Easy & Familiar Cost Effective No Smartphone Needed Choice: App-based for tech-savvy; RFID for simplicity. Some hotels offer both. MOBILE APP BASED ROOM AUTOMIZATION Mobile-based automation* streamlines processes by enabling tasks to be controlled and managed directly from mobile devices, improving efficiency and flexibility in real-time.

12. Thank You