PRESENTATION AND COMMUNICATION SKILLS Dr. Namrata Bavalekar M.P.Th
Objectives 0f Presentation Skills I ntroduction Types of presentation Preparatory part of presentation What presentation is made of Timing of presentation Feedback
Objectives 0f Communication Skills Introduction What are the Types of communication Stages of communication Principles of communication skills Importance of having good communication skills
Introduction Well-developed presentation skills enable you to communicate clearly, precisely and effectively in a variety of modes or registers and settings. It is one of the most important soft skills. Thus, it is important to gradually enhance your presentation skills through a continuous training that will help you to become more competent, confident and competitive.
Types Of Presentations Information-giving This is predominantly descriptive, giving or summarising information. You may be asked to do this as part of a mini-teaching session, sharing theoretical or factual information.
Discursive Here you will need to debate the strengths and limitations of an approach or develop an argument, exploring and weighing up different perspectives, challenging your audience to accept a different viewpoint. Demonstrative This type of presentation tends to be used in the context of training.
Preparation Thus, before you start working on the presentation, answer the following questions: What is the main aim of the presentation and what message you want to deliver to the audience in the time limit set?
What is the current knowledge level of the audience and what new knowledge or awareness do you want the audience to have gained from your presentation? What is the most effective way to communicate this knowledge?
Structure Whether the audience can understand what you are trying to communicate will be determined by how you structure your presentation. You should focus on the development of a clear structure that will help to map out and guide you in your preparations and in your final delivery.
Introduction: It is of key importance to get a good beginning. Apart from introducing yourself and subject of your presentation, you should plan carefully about what point of entry will stimulate your audience and at the same time, form a springboard into the main topics of your delivery.
Main presentation: This will be influenced by the general context and aim of your presentation and the expected audience. You may need to decide between a big picture approach and one that selects a smaller area with more detail. As you develop your knowledge of the topic, you will feel more confident about what to include and what to exclude.
Identify the key messages. Three or four main points are normally sufficient for a presentation of up to a half hour. For a longer presentation, do not exceed seven main points in order to avoid overloading your audience. Remember, less is almost always more. You should also decide what is best covered through speech, text, images
Conclusion: This is the ‘tell them what you have said’ section. You need to summarise your points, again using visual aids if possible. Always leave your audience with something memorable, say a powerful visual or a convincing conclusion, with a key idea. It is good practice to thank the audience for their patience and to invite questions or discussion.
Timing In most presentations, it is usually better to deliver less content at a reasonable pace. You should fit the topic into the allotted time and plan time for breaks, asides, questions. This means you should think clearly about what to include and exclude from the final version of your presentation.
In five minutes your message must be to the point with little by way of illustration. Twenty minutes, on the other hand, will enable you to make an impact both verbally and visually. Ensure that you are not trying to squeeze too much information into the allocated time. Enough is enough; no one wants to hear you rushing through the material in the hope of getting to the end.
Feedback Presentation skills require much feedback and the preparation for next presentation should be based on feedback from the last. You should remember that for communication to take place, information has to flow in two directions. Without real feedback you cannot be certain that communication has in fact taken place.
Summary Types Preparation Structure Timing F eedback
Introduction Since communication happens around us all the time, the process is often taken for granted. A large amount of time is spent communicating hence there is need to make sure that ideas and information are put in a way that everyone involved can understand.
Communication comes from the Latin “ communis ”, common. When we communicate, we are trying to establish ‘commonness’ with someone. Carl Hovland , a well-known psychologist defined communication as, “the process by which an individual (the communicator) transmits stimuli (usually verbal symbols) to modify the behaviour of the of the other individuals (communicates)”.
Types of communication
Stages In Communication Process Communication Process can be defined as a procedure that is used to impart a message or information from a sender to a receiver by using a medium of communication. The message goes through five stages when it is sent by the sender to the receiver. Total stages 7 are there.
Sender -the sender is the entity that conveys or sends the message. At this stage, an idea, thought is formulated in the mind of the sender as a result of an external of internal stimulus or motivation. Message - is what is being transmitted from sender to receiver. Encoding - it is a process through which the message is symbolized. It involves giving the message a communication form.
Channel - channel is the medium through which message is being sent. The sender selects the most appropriate and effective vehicle that will deliver the message to the receiver. Communication channels may include websites, letters, email, phone conversations, videoconferences and face-to-face meetings.
Receiver - is the entity that receives the message. Decoding - decoding is the process in which the message is translated and meaning is generated out of it. Feedback - is the process through which receiver sends his response.
Principles Of Communication Clarity: It refers to clarity of thoughts and expressions. The writing should be correctly planned and expressed in a logical way. The message must be so clear that even the dullest man in the world should readily understand it.
Choose precise, concrete and familiar words-when meaning of words is in doubt, use more familiar words for the audience to understand them better.
Completeness: Incomplete communication irritates the reader, for it leaves him baffled. If wrong actions follows incomplete message, they may also prove expensive. It is an essential factor for effective communication
Conciseness: Conciseness refers to thoughts expressed in the fewest words consistent with writing. Be as brief as possible. Consideration: Consider the receiver - consideration means preparing every message with the receiver in mind, try to put yourself in their place.
Correctness Communication must be correct in tone and style of expression, spelling, grammar, format, contents, statistical information; stress-unstressed, etc. There should not be any inaccurate statements in the message. Efforts must be made to avoid errors in the incorrect written documents.
Courtesy: It means politeness and decency. Omit any irritating expressions in your communication.
Importance Of Communication We communicate in order to educate and give instruction to the people we are communicating with To provide knowledge for instance in school, church, political rallies etc To give expertise and skills for smooth functioning by people in society To create awareness and give opportunity to people to actively participate in public life.
We communicate for Information in case you want to know something you have to ask We listen for entertainment We listen for discussion We listen for understanding and insight - we depend on communication for self awareness. Communication helps us to understand ourselves and others To develop meaningful relationships