presentation-on-hrm-case-study-2 ppt.ppt

it helps for health service management students

3. Case Study On
“Quality of Employee”

4. TEAM MEMBERS
ABDUL AZIZ
AZIZ ULLAH KHAN
MUHAMMAD IMRAN

5. QUALITY OF EMPLOYEE
Listening to instructions:
Taking responsibility:
Taking initiative:
Giving credit to others:
Being responsive:
Performing your duties cheerfully:
Being dependable:
Staying healthy ,
Exceeding expectations:

6. Detail of Case
ORGANIZATIONAL CULTURAL
WatsonPublicLtdCompanyiswellknownforits
welfareactivitiesandemployeeorientedschemesin
manufacturingindustryfrommorethantendecade.
Thecompanyemploysmorethan800workersand150
administrativestaffand80managementlevel
employees.TheToplevelmanagementviewsallthe
employeesatsamelevel.

7. Thiscanbeclearlyunderstoodbyseeingtheuniformof
thecompanywhichisSameforallstartingfromMDto
floorlevelworkers.Thecompanyhave2different
cafeteriasatdifferentplacesoneneartheplantfor
workersandotherneartheAdministrationbuilding.
Thoughtheplaceisdifferenttheamenities,
infrastructureandthefoodprovidedareofsame
quality.Inshortthecompanystandsbytherule
EmployeeEquality.

8. Thecompanyhasoneregisteredtradeunionandthe
relationshipbetweentheunionandthemanagement
isverycordial.Thecompanyhasnotlostasingleman
dayduetostrike.Thecompanyisnotapaymasterin
thatindustry.Thecompensationpolicyofthat
Company,whencomparedtoothersimilar
companies,isverylessstilltheemployeesdon’thave
manygrievancesduetotheotherbenefitsprovided
bythecompany

9. FACING PROBLEMS
But the company is facingcountable number of
problems in supplying the materials in recent past
days.
Problems likequality issues,
mismatch in packing materials (placing material
A in box of material B)
Incorrectlabeling of material,
not dispatching the material on time etc…

10. The management views the case as there are loop
holes in the system of various departmentsand hand
over the responsibility to HR department to solve the
issue. When the HR managergoes through the issues
he realized that the issues are not relating to system
but it relates to theemployees.

11. When investigated he come to know that the reason
behind the casual approach byemployees in work is
The company hired new employees for higher level post
without considering the potentialinternal candidates
The newly hired employees are placed with higher
packages than that of existingemployees in the same
cadre

12. ThepointsraisedbyHRmanagerisjustifiable
because“HumanbeingsaresocialAnimalsas
popularly”saidbymanyHumanresources
Scholars.Sohumanmindsdemandsforsocial
recognition,selfrespect,considerationetcfortheir
workandperformance.

13. Slow down Production:
Theconceptofslowdownproductionisatypeofstrike
donebyemployee.TheIndustrialRelationssatesthat
whentheemployeewantstoshowtheirdissatisfaction
tothemanagementbutdon’twanttogoforstrikethey
followslowdownstrike.Theimpactofwhichwillbe
understoodafteraparticulartimeperiod

14. Employee Recognition:
Human beings can be
easily motivated by
Rewards and recognition
than that of money. In
this case also the
employees are not
satisfied even after all
facilities just because of
the reason that they are
not recognized.

15. Asking reasons from the management for new
recruiting rather than considering available potential
talents.
If the reasons are acceptable that will discuss with
the employees
Convince the employee that this will not happen
again in the organization and they will preferred for
promotion and rewards
Increasing reasonable salary for the existing
employees

16. THANKS YOU