Quality Communication and Collaboration (1).pptx

Quality Communication and Collaboration (1).pptx

1. Quality Communication and Collaboration

2. What is Communication and collaboration in Construction Industry Collaboration improves the way your team works together and problem solves. Communication and collaboration are the abilities to exchange information, ideas, and feedback, and to work together towards a common goal. Effective communication and collaboration require a willingness to give and receive feedback

3. What is good Communication and collaboration B eing clear and concise, Listening actively, B uilding relationships, U sing technology to your advantage, Being proactive, B eing open to feedback, and S etting clear goals

4. Communication Strategies for quality management A communications strategy is a plan for communicating with your target audience. It includes who you are talking to, why you are talking to them, how and when you will talk to them, what form of communication the content should take and what channels you should use to share it. Seven effective strategies in communication Convey important points clearly and concisely. ... Use multiple modes of communication. ... Be mindful of your tone. ... Maintain awareness of your body language and nonverbal cues. ... Know your audience. ... Focus on what others say and acknowledge it. ... Request and provide feedback.

5. Collaboration Approaches Collaborative team leadership is a management practice that aims to bring managers, executives and staff out of silos to work together. In collaborative workplaces, information is shared organically and everyone takes responsibility for the whole Collaborative activities are any activities where learners are working co-operatively in pairs or groups. For example: Pair or group discussions. Completing shared tasks in a pair or group, e.g. matching, sorting, ranking.

6. Benefits of Collaborations Enhanced Communication. ... Increased Productivity. ... More Efficient Processes. ... Stronger Learning and Development. ... Innovative and Effective Problem Solving. ... United, Aligned, and Engaged Employees. ... Greater Talent Retention.

7. I mportant skills for teamwork and collaboration Three important skills for teamwork and collaboration Empathy. Empathy means feeling what another person is feeling and/or imagining yourself in their shoes. ... Transparency. ... Active listening.

8. Principle of Collaborations The principles are: F ocus on mission before organization; M anage through trust, not control; Promote others, not yourself; and B uild constellations, not stars.

9. Teamwork and Leadership 6 C’s of Leadership Sometimes called the six key elements of building trust, the 6 C's are the essential skills and attributes that will help you enhance the confidence in your relationships: C haracter, C aring, C ompetence, C onsistency, C redibility, and C ommunication.

10. Conflict Resolution in construction industries The key to conflict resolution is the three R's: -Recognize the conflict, -Respond to the conflict, and - R esolve the conflict

11. Conflict Resolution in construction industries Conflicts can be resolved in a variety of ways: - N egotiation, - Mediation, - Arbitration, and - Litigation.

12. F ive different approaches to conflict management and the situations they are most appropriate Accommodation. This is a lose/win situation. ... Compromise. ... Avoidance. ... Competition. ... Collaboration.

13. Method for Resolving Conflict Six-Step of conflict resolution Define the problem. ... Come together and communicate. ... Establish relationships. ... Develop an action plan. ... Gain commitment. ... Provide feedback.

14. Any Question ?