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1. Quality is defined by this Man
Identify?
333333
W Edward Deming
444444
2. The principle also known as the 80–20 rule,
the law of the vital few, and the principle of
factor sparsity. A Business-management
consultant Joseph M. Juran suggested the
principle and named it after Italian famous
economist, who observed in 1906 that 80% of
the land in Italy was owned by 20% of the
population; he developed the principle by
observing that 20% of the pea pods in his
garden contained 80% of the peas.
555555
Pareto
Principle
666666
3. Who wrote the Book
“The power of six sigma”?
777777
Subir Chowdhury
888888
999999
Florida power
and light limited
101010101010
5. The origin of this system of analysis comes from
US Armed Forces Military During the 1970s, use of
this system and related techniques spread to other
industries. It helps select remedial actions that
reduce cumulative impacts of life-cycle
consequences (risks) from a systems failure (fault).
It is used in many formal quality system such as QS-
9000 or TS 16949. The development of these
specifications helps to ensure the product will meet
the defined requirements and customer needs.
111111111111
FMEA
121212121212
6. During the Middle Ages, guilds adopted responsibility for quality control
of their members, setting and maintaining certain standards for guild
membership.
Royal governments purchasing material were interested in quality control
as customers. For this reason, King John of England appointed William
Wrotham to report about the construction and repair of ships. Centuries
later, Samuel Pepys, Secretary to the British Admiralty, appointed multiple
such overseers.
It refers to the systematic activities implemented in a quality system so
that quality requirements for a product or service will be fulfilled. It is the
systematic measurement, comparison with a standard, monitoring of
processes and an associated feedback loop that confers error prevention.
Two principles included in it are: "Fit for purpose", the product should be
suitable for the intended purpose; and "Right first time", mistakes should
be eliminated
131313131313
QA
141414141414
7. It was originated as a set of practices designed to
improve manufacturing processes and eliminate
defects. With the help of this powerful practice
process controls was visualise, John F. Mitchell the
chief engineer of Motorola launched the Iridium
satellite constellation, one of the most complex
projects undertaken by a private company, which
involved some 25,000 electronic components and
took 11 years to develop and implement at a cost of
$5 Billion. The processes resulted in $16–17 Billion
savings to Motorola as in 2006 with the help of the
practice which Mitchell implemented for Motorola.
151515151515
Six Sigma
161616161616
8.Abbreviate
DMIAC
171717171717
Define
Measure
Identify
Analyze
Control
181818181818
9. Abbreviate
APQA
191919191919
Advance Product
Quality Approval
202020202020
11. In 1747, while serving as surgeon on HMS Salisbury, James Lind carried out a
controlled experiment to develop a cure for scurvy. Lind selected 12 scurvy
patients from the ship. Lind he provided strict entry requirements to reduce
extraneous variation. He divided them into six pairs, giving each pair different
supplements to their basic diet for two weeks. The treatments were all remedies
that had been proposed.
The men who had been given citrus fruits recovered dramatically within a week.
One of them returned to duty after 6 days and the others cared for the rest. The
others experienced some improvement, but nothing was comparable to the citrus
fruits, which were proved to be substantially superior to the other treatments.
This a very tool came into existence which helps one to find the root cause.
212121212121
DOE
222222222222
12. The concept first developed in 1961 in
Yamaha electric plant, where manual
assembly of a child part in a two way push
button switch was undetected and could only
be discovered when it reaches its end user,
which fetch the huge embarrassment on
customer front. Mr. Shiego Shingo came with
out a concept which could save the company
from humiliation and the such a stable
process thatt could make mistake impossible.
232323232323
Poka Yoke
242424242424
13. Who invented
Gearbox for
automobile?
252525252525
W H James
262626262626
14. PDCA is concept
given by which famous
Quality Guru?
272727272727
W Edward Deming
282828282828
15. First company to use automatic
transmission on vehicle?
https://www.youtube.com/watch?v=Ue07DdPQv0k
Oldsmobile
292929292929
17. The capability index
which accounts for the
process centering and is
defined a minimum of
CPU and CPL is called?
303030303030
Process capability index
313131313131
18. First Edition of TS 16949 came
in the year?
323232323232
1999
333333333333
19. ISO abbreviated as?
343434343434
International organization for
standardization
353535353535
20. First edition of ISO came in
the year?
363636363636
1987
373737373737
21. Number of clauses in TS?
383838383838
8
393939393939
22. Number of implementation
clauses in TS?
404040404040
5
414141414141
23. Quality Management system
is which clause of TS?
424242424242
4
434343434343
25. IATF is abbreviated as
444444444444
International Automotive
Task Force
454545454545
26. In TS manual what does
“shall” requirement indicates?
464646464646
Mandatory requirement
474747474747
26. In TS manual what does
“should” requirement indicates?
484848484848
Recommendation
494949494949
27. Customer focus comes in
which clauses of TS16949?
505050505050
5.2
515151515151
28. Pre requisite for SPC?
525252525252
MSA
535353535353
29. What is the acceptable limit
for R&R for any instrument?
545454545454
10%
555555555555
30. First company to use Seat
Belt?
565656565656
Volvo
575757575757
31. In G1150, what does
1150 indicates?
585858585858
Input torque
595959595959
32. Malcolm Baldrige National Quality
Award recognizes U.S. organizations
in the business, health care, education,
and nonprofit sectors for performance
excellence, a similar type of quality
award popular among TATAs name it?
606060606060
TBEM
616161616161
33. What was the theme of
London Olympics?
626262626262
Inspire generation
636363636363
34. Standards use to
define gear quality?
646464646464
DIN
656565656565
35. TBEM is facilitated
across TATA group
by which divisions of
Tata Sons?
666666666666
TQMS
676767676767
36. How many phases
are there in APQP?
686868686868
Five
696969696969
37. What is the third
phase of APQP?
707070707070
Process design & development
717171717171
38. How many elements
are there in APQP?
727272727272
23
737373737373
39. What does
APQP stands for?
747474747474
Advanced Product Quality Planning
757575757575
40. Among the 7 QC tools, which tool is missing
1) Flow Chart
2) Checksheet
3) Histogram
4) Pareto
5) Cause & Effect
6) _________
7) Control Charts
767676767676
Scatter Diagram
777777777777
41. When was FMEA first
developed?
787878787878
In USA in mid 60’s, in
NASA for Apollo Project
797979797979
42. As per FMEA 4th
edition, what is the
threshold value for RPN?
808080808080
No threshold value
818181818181
43. In FMEA, what is the severity
rating if the effect of failure
mode involves non compliance
with govt regulations with
warning ?
828282828282
9
838383838383
44. In FMEA, occurrence
rating is given for
848484848484
Potential Cause of Failure
858585858585
45. In FMEA severity
rating is given for
868686868686
Potential Effect of Failure
878787878787
46. In FMEA, what is the
detection rating for visual
inspection?
888888888888
7 (in station) & 8 (post processing)
898989898989
47. What are the 3 different
types of Control Plan?
909090909090
Prototype
Pre launch or pilot
Production
919191919191
48. What is the formula to
calculate process capability?
929292929292
(USL-LSL)/6 sigma
939393939393
50. For measuring any
dimension what should
be the least count of
the instrument used?
949494949494
1/10 of tolerance
959595959595
51. How many documents
are there in a PPAP?
969696969696
19
979797979797
52. How many levels of
PPAP are there?
989898989898
5
999999999999
53. What is the default
level of a PPAP?