ServiceNow Institute - ServiceNow Online Training.pptx

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1. Understanding Scripted REST APIs Simplifying Custom API Development in Modern Platforms www.visualpath.in [phone]

2. Introduction What is a REST API ? Key principles: Statelessness, Resource-based, Use of HTTP methods (GET, POST, PUT, DELETE) Role in modern web and cloud applications Visual: Diagram showing client-server communication via REST www.visualpath.in [phone]

3. What are Scripted REST APIs? Custom REST APIs created using scripts (e.g., in ServiceNow, Salesforce, etc.) Extend platform capabilities by exposing business logic as APIs Enables developers to define endpoints, methods, and behaviors Visual: Diagram showing Scripted API between client and platform www.visualpath.in [phone]

4. Where Are Scripted REST APIs Used? Enterprise platforms like ServiceNow, Salesforce, Azure Logic Apps Integration with third-party systems Workflow automation and data exchange Example scenarios : HR system integration, ticketing system, IoT apps www.visualpath.in [phone]

5. Benefits of Scripted REST APIs Customization: Tailor APIs to specific business logic Flexibility: Control over request/response behavior Security: Built-in authentication and roles Efficiency: Minimize middleware or external tools Visual: Icons representing each benefit www.visualpath.in [phone]

6. Key Components of a Scripted REST API Resource Path – The endpoint URI HTTP Methods – GET, POST, PUT, DELETE Request & Response Formats – JSON, XML Security Rules – Authentication, ACLs Visual: Tabular layout or simplified API component diagram www.visualpath.in [phone]

7. How Scripted REST APIs Work (Concept Flow) Client sends request → Script processes logic → Server returns response Middleware-like logic runs behind the scenes Visual: Flowchart showing request-response cycle with scripting logic in the middle www.visualpath.in [phone]

8. Best Practices for Using Scripted REST APIs Keep logic clean and modular Validate input to prevent misuse Implement error handling and logging Secure endpoints with authentication and rate limiting Document your API for consumers www.visualpath.in [phone]

9. Conclusion & Summary Scripted REST APIs bridge the gap between platform capabilities and external integrations Ideal for custom workflows, secure data exchange, and enhancing automation Understanding concepts is crucial before diving into implementation Visual: Summary checklist or key takeaway bullets www.visualpath.in [phone]

10. For More Information About ServiceNow Address:- Flat no: 205, 2nd Floor, Nilagiri Block, Aditya Enclave, Ameerpet , Hyderabad-16 Ph. No: [phone] Visit: www.visualpath.in E-Mail: [email protected] www.visualpath.in [phone]

11. Thank You Visit: www.visualpath.in www.visualpath.in [phone]