Strategies Of Conflict Management

Interpersonal Skills; Conflict Management.

1. Topic: Managing Conflict Presented To: Ma’am Tabassum Saba Presented By: Nimra Noor ul Ain 470 Tehmina Kamran 473 Mahreen Iqbal 476 Rahima Noor 477 Maryum Sarwar 478

2. Students of:

3. Contents

4. Conflict management strategies

5. Selection of strategy Points to ponder while selecting the strategies:

6. 1st consideration:

7. 2 nd consideration

8. R egarding relationship some question

9. Strategies

10. Avoiding

11. Contd.

12. Accommodating (smoothing) More concerned with maintaining the relationship then accomplishing a specific goal through interaction

13. Contd.

14. Compromising We agree to give up a part of our goal and part of our relationship in order to reach an agreement

15. Contd. This strategy is effective for achieving temporary result when both parties are Comparable level and in pressure It is LOSE SOME WIN SOME strategy

16. Competing.

17. COMPETING

18. Collaborating

19. COLLABORATING

20. Example

21. Gains

22. Contd.

23. Losses.

24. Contd.

25. Tips for managing conflict

26. ACCEPT CONFLICT :

27. BE CALM:

28. LISTEN ACTIVELY:

29. ANALYZE THE CONFLICT:

30. CHOOSE YOUR WORDS CAREFULLY:

31. WORK TOGETHER:

32. SHARE YOUR INTERESTS:

33. BE CREATIVE & BE SPECIFIC:

34. SEARCH FOR A COMMON GOAL:

35. AVOID CONFLICT: Sometimes it is advisable to leave the conflict and move on.

36. Conflict Prevention Techniques Conflict can be healthy for an organization

37. Techniques to Minimize Conflict

38. Team Building

39. Team Building

40. Diversity Training

41. Diversity Training

42. Open Communication

43. Conflict Management Training

44. Contd.

45. Resource Allocation

46. RESOURCE ALLOCATION An economic and productive methods required to accomplish an activity.

47. RESOURCES IN PROJECT MANAGEMENT

48. RESOURCE ALLOCATION AND CONFLICT.

49. BASIC ALLOCATION DECISION

50. COMMUNICATION AND CONFLICT

51. COMMUNICATION AND CONFLICT

52. PREVENTION TECHNIQUES

53. “I” LANGUAGE AND NON-VERBAL CUES

54. NO REINFORCEMENT

55. MANAGING OTHER’S EXPECTATION

56. EXPECTATION AND CONFLICT. When our expectations are not met there is a sense of “all is not right in the world”. There is a sense of frustration and/or a feeling of being disrespected or disregarded.

57. PREVENTION TECHNIQUES Setting limits Communicating the consequences

58. FOCUS ON OTHER’S Showing your ideas are superior can motivate other’s to be defensive Using you language can raise the fire of conflict.

59. PREVENTION TECHNIQUES.