Communication Breakdown May occur when problems in any of the elements involved arise. Results when the intended message of the sender is not understood exactly by the receiver.
Barriers to communication
Physical Barriers Are the natural or environmental condition that act as a barrier in communication in sending the message from sender to receiver.
Examples People talking too loud. Noise from a construction site Loud sound of karaoke Blaring of jeepney horns
Psychological Barriers Are called as mental barriers These refer to social and personal issues of a speaker towards communicating with others.
Examples Trauma Shyness, lack of confidence Depression Fear, stage fright
Cultural Barriers Pertain to communication problems encountered by people regarding their intrinsic values, beliefs, and traditions in conflict with others. People’s culture affect the way they communicate and relate to others.
Examples Different beliefs Traditions, and customs Manners of dressing speaking
Linguistic Barriers Pertain conflicts with regard to language and word meanings. Because words carry denotative and connotative meanings, they can sometimes cause and misunderstanding. Meaning of words and symbols also vary depending on culture.
Examples Difference in language Accent and dialect Use of jargon and slang Speech defects or language impairments
Verderber (1991) Gives similar idea of barrier when he classifies noise into three kinds
External Noises Are sight, sound and other stimuli that draw people’s attention away from intended meaning
Examples Noise from vehicles Singing at the neighborhood Visual aids in front of the classroom The dog barking The sound of airplane
Internal noises Are thoughts and feelings that interfere with meaning
Examples Confrontation with a friend Fear of speaking in front of the class Racial prejudice
Semantic noises Are the alternate meanings aroused by a speaker’s symbols. This idea means that a word may have another meaning in the minds of the students This is affected by the language in which they grew and the culture in which they are exposed.
Examples Incorrect grammar Using excessive technical jargon Using idiomatic expressions
5 Ways to Avoid Communication Breakdown Have Clarity of thought before speaking Learn to Listen Take Care of your Body Language and Tone Build up your confidence by asking for feedback and observing others Communicate Face to Face on the important issues
Strategies to avoid communication Breakdown Keep Focused Speak Intelligibly Listen with your Ears and Eyes Minimize Distractions Be specific Do not Jump to Conclusions
Tips on How to Avoid Communication Breakdown Completeness Conciseness Consideration Concreteness Courtesy Clearness Correctness
Helpful Expression to Avoid Communication Breakdown Use helpful expressions to gain time to think Give positive remarks or comments Ask for repetition Check for understanding