IDENTIFICATION OF THE AREAS OF IMPROVEMENT OF TRAINING PROGRAMME CONDUCTED BY SSL : A STUDY
OBJECTIVES OF THE STUDY :- To find out the views of the employees regarding training factors like : Customer Associate, Cashier Training, Pucca etc. To find out the key areas of improvement of various training programme as conducted by SSL.
DATA ANALYSIS AND INTERPRETATION :- The training content was relevant to my needs . Strongly Disagree Disagree Neutral Strongly Agree Agree 2. The training materials like han d outs, presentations were well prepared and easy to understand . Strongly Disagree Disagree Neutral Strongly Agree Agree
3. The training facilitator/instructor was knowledgeable and effectively delivered the training. Strongly Disagree Disagree Neutral Strongly Agree Agree 4. The training sessions were engaging and interactive . Strongly Disagree Disagree Neutral Strongly Agree Agree
5. The training activities/practical exercises were helpful in reinforcing the learning . Strongly Disagree Disagree Neutral Strongly Agree Agree 6. The learning duration was appropriate for covering the content adequately . Strongly Disagree Disagree Neutral Strongly Agree Agree
7. The training venue and facilities were conductive to learning . Strongly Disagree Disagree Neutral Strongly Agree Agree 8. The training programme met your expectations . Strongly Disagree Disagree Neutral Strongly Agree Agree
9. I feel more confident in applying the knowledge/skills gained from the training in work/personal life . Strongly Disagree Disagree Neutral Strongly Agree Agree 10. I Would recommend this training programme to others . Strongly Disagree Disagree Neutral Strongly Agree Agree