The 4 Pillars of Learning

Learning is the key to success—some would even say survival—in today's organizations. Knowledge should be continuously enriched through both internal and external learning. For this to happen, it is necessary to support and energize organization, people, knowledge, and technology.

1. The views expressed in this presentation are the views of the author/s and do not necessarily reflect the views or policies of the Asian Development Bank, or its Board of Governors, or the governments they represent. ADB does not guarantee the accuracy of the data included in this presentation and accepts no responsibility for any consequence of their use. The countries listed in this presentation do not imply any view on ADB's part as to sovereignty or independent status or necessarily conform to ADB's terminology. The 4 Pillars of Learning Olivier Serrat 2013

2. On Organizational Learning

3. The Learning Organization Model Technology Technology People People Knowledge Knowledge Computer Science Management Science Cognitive Psychology Organizational Development Multiple Approaches, including Environment Economy Polity Technology Society Learning Organization Organization

4. The Model: Organization

5. The Model: People

6. The Model: Knowledge

7. The Model: Technology

8. Feedback on Learning for Change

9. The Organization Subsystem

10. The Organization Subsystem

11. The People Subsystem

12. The People Subsystem

13. The Knowledge Subsystem

14. The Knowledge Subsystem

15. The Technology Subsystem

16. The Technology Subsystem

17. Gaining Value from Feedback

18. Further Reading ADB. 2009. Learning for Change in ADB . Manila. ADB. www.adb.org/publications/learning-change-adb ——. 2009. Overcoming Roadblocks to Learning . Manila. www.adb.org/publications/overcoming-roadblocks-learning ——. 2009. Dimensions of the Learning Organization . Manila. ADB. www.adb.org/publications/dimensions-learning-organization ——. 2009. Building a Learning Organization . Manila. ADB. www.adb.org/publications/building-learning-organization

19. Further Reading ADB . 2009. A Primer on Organizational Culture . Manila. www.adb.org/publications/primer-organizational-culture ——. 2009. A Primer on Organizational Learning . Manila. www.adb.org/publications/primer-organizational-learning ——. 2010. A Primer on Corporate Values . Manila. www.adb.org/publications/primer-corporate-values ——. 2010. Bridging Organizational Silos . Manila. www.adb.org/publications/bridging-organizational-silos

20. Further Reading ADB . 2010. Engaging Staff in the Workplace . Manila. www.adb.org/publications/engaging-staff-workplace ——. 2010. 2010 Learning for Change Survey . Manila. www.adb.org/publications/2010-learning-change-survey ——. 2010. Seeking Feedback on Learning for Change . Manila. www.adb.org/publications/seeking-feedback-learning-change ——. 2011. A Primer on Corporate Governance . Manila. www.adb.org/publications/primer-corporate-governance

21. Further Reading ADB . 2012. On Organizational Configurations . Manila. www.adb.org/publications/organizational-configurations ——. 2012. On Knowledge Behaviors . Manila. www.adb.org/publications/knowledge-behaviors

22. Videos ADB. 2011. Building a Knowledge-Centric Organization: Organization, People, Knowledge, and Technology for Learning . Manila. vimeo.com/72471320 ——. 2012. Conducting Peer Assists . Manila. vimeo.com/67184319 ——. 2012. Harvesting Knowledge . Manila. vimeo.com/67185512 ——. 2012. Showcasing Knowledge . Manila. vimeo.com/67185514 ——. 2012. The Critical Incident Technique . Manila. vimeo.com/67185516

23. Videos ADB. 2012. Working in Teams . Manila. vimeo.com/67624311 ——. 2013. Managing Knowledge in Project Environments . Manila. vimeo.com/77666878 ——. 2013. The Empowerment of ADB-Hosted Communities of Practice . Manila. vimeo.com/77752558 ——. 2013. Integrating Knowledge Management in Annual Performance Reviews . Manila. vimeo.com/77754032 ——. 2013. Integrated Knowledge Solutions . Manila. vimeo.com/78128751

24. Videos ADB. 2013. ADB's Progress in Using Knowledge . Manila. vimeo.com/78129747

25. Quick Response Codes