Training Objectives & Contents By the end of this training participants will be able to: Know the art of interview Impress others Know the do’s and don’ts Prepare for the interview Be successful in the big day Follow up interviews 4
What is an Interview? Two way process Argumentative issue Gather and clarify information The most important stage of job search 5
What Can the Process Create? Simply A decision to be hired or not Hiring decisions are made on emotion and justified with logic You like things first and then justify them Get the employer to like you 6
The Art of Interview Can you sell / market yourself? Can you impress? It is not just answering questions 7
Sell / Market Yourself Suppose you are a product Know your product (SWOT) Know your customer’s needs Demonstrate how you can satisfy him / her 8
Impress Others Direct your attention to each person in panel Expect to repeat yourself Find out who you will need to impress the most Be prepared for at least one Zinger question Thanks all participants promptly 9
It’s Not Just Answering Questions Positive characteristics Straightforward examples Step based logic for each part of the answer, literally A to B Explaining scenarios in 'Who What Where When' terminology, ' Who did what, where and when.' Objectivity, setting out unambiguous statements of goals. Negative characteristics No extraneous information or subjects. Nothing off topic Nothing out of sequential order 10
Sections of Interview Preparation The big day Follow up 11
01. Be Prepared for the Journey Once you have the interview secured Don’t walk-in without keys… PREPARATION IS THE KEY 12
Ask Yourself 13
Know the Type 14
Dress for Success Professional business wear is a must in most of the organizations It is a part of first impression taken about the candidate There is no perfect dressing but try to select what suits you Dress appropriate to the organization Comfortable clothes to you Show you have made effort Show that you are serious about the job Distract the interviewer Bright color 15
16
17
Know the Organization 18
02. Ready to Go to the BIG DAY ! 19
Going to the Interview Your route: PLACE Know how to get there. How long it will take. Always allow for extra time. 20
Continued Arrival: TIME Five minutes early is about right Always be polite and friendly to everybody 21
Continued PRINCIPLES: Opportunity for two people to meet. Its two way street (Not begging, you're equal). The employer is on your side (He wants to hire you). Objection is not a rejection. Let the employer talk and you listen. Increase your chance for second interview (dress , time..etc). Focus on your accomplishments examples. Be yourself and be the best in it. Use examples to back up statements (STAR). Be prepared to elaborate the CV details. 22
23
Continued KEY INTERVIEWING SKILLS: Active listening Preparation Building rapport / relationship (trust and respect) Be yourself Control the content not the interview Get information about the job Learn to talk about yourself Let others speak for you 24
Continued INTERVIEW TIPS ❶Get plenty of rest ❷Watch cultural differences ❸Dress appropriately ❹Bring pen and pad ❺Remember the interviewer name ❻Shake hands firmly ❼Wait before you sit ❽No gum chewing ❾Look for interviewer interests ❿No profanity ⓫Keep it interesting ⓬Go in with agenda ⓭Don’t ask silly questions ⓮Don’t assume 25
Continued PLAYING THE INTERVIEW GAME The Pregnant Pause Don’t answer rapidly every question Go pregnant pause after a relatively tough question 26
Continued OBJECTION IS NOT REJECTION Its request for more information Employer needs reassurance about experience and learning Its opportunity Predict the objections you may face Don’t argue with employers 27
Continued MASTER STORY TELLING ART: Employer should remember you for weeks Stories have impact A non-work experience with a work experience Show how you overcame the problem 28
Continued VERBAL / NOR VERBAL COMMUNICATION Greet the interviewer with a strong handshake Eye contact is an important component of the interview Always feel relaxed Don’t be confused Don’t be stressed 29
Continued DURING THE INTERVIEW: Sell yourself and be confident about your qualification Be honest about your decision criteria of the job Emphasize the positive sides of your personality 30
Advice Stay positive in all your answers Promote your skills Have your body language Be straight forward Show enthusiasm Use power (action) words Use personality skills in interview 31
Do’s Wait for interviewer to finish speaking Take time and collect your thoughts Speak simple and professional Humor is important but be serious Appear calm, confident and polite 32
Don’ts Answer before being asked Quickly fill the silence Ask irrelevant questions Use the umms , ahhs , and slang Use your own jargons Interrupt 33
Things Employers Look For What results you will achieve? How soon you will be productive? How much supervision will you need? Can you become high performer? Will you fit into the culture? Are you responsible? Can you manage your own development? Will you stay? MSSR needs? 34
03. Follow Up If you get to interview stage it means that you can do the job They are looking for the right person for the job not the best person overall 35
Review Interview? Impressing Others? Preparation? Big Day? Follow Up? Do’s and Don’ts? 36