Workday Phase I Financials Train the Trainer Workshop
Welcome Housekeeping Course Length Breaks Safety Classroom etiquette: Turn cell phones off or to vibrate Refrain from e-mail and web surfing
Thank You
Agenda 8:30a – 9:00a Introductions 9:00a - 10:00a Getting Ready for Training Introductions Train the Trainer Workshop and Binder Content T raining Day Training Day 10:15a – Noon Training Preparation Components of Training Participation discussion Presentation skills and techniques 1:00p-3:00p Prerequisite Training Workday Navigation and FDM Overview
Introductions Your Name? Department and Role? What course(s) you are training? What concerns you the most about training? What’s your favorite color?
Getting Ready for Training
Train the Trainer Workshop Purpose Set expectations Provide support and answer questions Prepare trainers with consistent process Provide tools and materials Selection Process Project Team Department Managers Change Network
Train the Trainer Binder Toolkit Tab 1 Tool Kit Room logistics and contacts Generic Training Logins Links and Skype Trainer Expectations, Roles and Responsibilities Schedules Tab 2 – Workshop Presentation and Participant Guide Tab 3 – Workday Basics Workday Navigation and FDM Overview Workday for Managers Tab 4 – Your course content Tab 5 – Note paper
Section Wrap-up Introductions Purpose Reviewed binders Content training Activities Class Day Activities
BREAK
Training Skills
Agenda Components of training Participant Considerations Preparation skills Presentation skills Classroom management
Components of Training The development and delivery of information that people use after attending a learning session Training
Components of Training What makes a great training? What makes a great trainer? Strengths Opportunities
Components of Training Participants Preparation Presentation
Components of Training What makes a great training? What makes a great trainer? Strengths Opportunities
Participant Considerations
Participant Considerations Characteristics of participants Employee Adult learner Human Participant engagement queues Facial expression Gestures Body language and posture Eye contact
Preparation Skills
Materials
Software
Course Delivery
Equipment
Facilities
Presentation Skills
Presentation Skills Set the tone Engage the participants Avoid distractions Monitor your movement Speak clear Maintain pace
Presentation Skills Communication techniques Demonstration techniques Activity/ Exercise techniques
Classroom Management
Engagement Lifecycle
Engagement Techniques Welcome Welcome as the students enter the room State your name and the name of the class Provide a brief course description Introductions Introduce yourself Allow the students to do introductions Class Schedule Announce course duration and break schedule Facility Point out r estrooms and evacuation procedures Materials Review courseware and other materials Complete the name tents, check the sign in sheet Main Topics Review on the whiteboard/flipchart Guidelines for Success Two-way c ommunication Active participation Respect others Ask questions Avoid outside distractions Have fun!
Introduce New Idea What? Brief description Lesson topics or objectives Business concept slides Why? Framework Point of reference, WIIFM statements Expectation: what’s changing, what’s the same
Learning Process
Confirm Understanding Check in with participants throughout the class using Questions Exercises Revisit and link ideas
Transition Transition to new topic Link previous concepts to the next topic Provide relationships between concepts to reinforce understanding Provide clarity between unrelated topics Transition to end of course Set the stage for wrap up activities and next steps
Close Program Course summary module Review course objectives Review key processes/systems Ask reassurance questions Address outstanding parking lot items Remind them where/how to get help Reinforce next steps; give timelines when possible Answer any last minute questions
Evaluate Program Evaluation is focused on feedback Rate the overall course Rate the training material Rate the confidence in completing a task/ business process Gather information and improve future instruction
Class Presentations
Wrap-up How well did we cover your concerns about training? If you have additional question – please contact Rebecca x 8340 Please stay for the Workday Navigation and FDM Overview class after lunch